G.H.Johnson's Trading Co. Ltd.

Furniture
950 Dupont St Toronto ON M6H 1Z2
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G.H.Johnson's Trading Co. Ltd.
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59%

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Reviews by rating (past 12 months)

Reviews for G.H.Johnson's Trading Co. Ltd.

Average customer rating:
6.8 10 (235 reviews)

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Patricia Miller from Old Toronto
Patricia Miller from Old Toronto
1 review Old Toronto, ON
10/10

Great!!

I came in to GH Johnson to buy a red and comfortable sofa for my dental office. The staff was very helpful, and soda has a great quality. I highly recommend this store.

Approximate cost of services:
$450.00
0 of 1 people found this review helpful.
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RR in Etobicoke
RR in Etobicoke
16 reviews Etobicoke, ON

First Review

9/10

Bedroom Furniture

Purchase a bed frame and two nightstands (College line). We priced it out at another retailer and GH Johnson was able to beat the price considerably. It was delivered ahead of schedule by three weeks which was unexpected since the last bedroom set I bought there was two weeks late. Delivery guys were outstanding by being quick, courtious, clean, and professional. Again, much better than some other deliveries we have received lately.

After reading several reviews the one thing I keep reading over and over is the delivery time. Note that it doesn't matter who you are buying furniture the ability to meet the delivery date promise time is 50/50. I'm not excusing GH Johnson or any other retailers, I'm just speaking from experience that you should note set that delivery date in stone. If they say 6 to 8 weeks expect it in 12 weeks so if it somes on time you'll be pleasantly surprised.

Approximate cost of services:
$2,100.00
0 of 1 people found this review helpful.
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Allison McGregor from North York
Allison McGregor from North York
1 review North York, ON
10/10

Furniture

Once again, GHJohnson's deserves accolades for exceptional service and product.
As a designer, I have been furnishing homes with furnishings and decorative accessories for decades from GHJohnson's.
In today's society, customer service is tops in my opinion. When servicing my clients, I need to know that I can be absolutely confident that suppliers can be trusted. Pat Johnson and his staff are consistently helpful in guiding me through each project with custom pieces, signature designs and in some cases, even clearance merchandise.
My clients recently purchased about $7000 to furnish their living, dining room and solarium. We were thoroughly pleased with high end pieces at bargain prices. This included some custom made pieces which were all delivered on schedule, installed to perfection by well trained staff who were well mannered and professional.
I would like to say thank you to Pat and his wonderful staff for offering exceptional product at affordable prices for all these years.
The VIP service at Johnson's is a major bonus to rely on when working with my clients who are consistently happy with purchases; especially since there is always a wide selection displayed at 950 DuPont.

Approximate cost of services:
$7,000.00
0 of 1 people found this review helpful.
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Sunita Singh in Mississauga
Sunita Singh in Mississauga
2 reviews Mississauga, ON
4/10

Product/Service

We bought beautiful couches from them about 8 years ago and although the quality was great the service and delivery time was terrible. It actually doesn't make up for the cheap price of the products. I've recently been into the store over the last couple of months and am shocked at how cheap the quality of their products are now. They definitely have changed in terms of their quality and standards. Toronto has some amazing furniture stores with very good quality and good prices, I woudn't recommend this store anymore. It's unfortunate because they had a reputation of having really great furniture, not anymore.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Ivan from Old Toronto
Ivan from Old Toronto
1 review Old Toronto, ON
0/10

POOR SERVICE POOR PRODUCTS

DO NOT BUY ANYTHING HERE! NIGHTMARE PLACE!

We just had a terrible experience here, I wish we had check all the HORRIBLE reviews that there are online about this disgraceful place before even go there.

We bought 3 months ago a dining room table (2000$) that was a unique floor model and we specifically bought this one due to the stripes and the colors of the table top. The seeling person said was going to put away the table for us and while we where there she did put a note on it that is was sold, but unfortunately for us she obviously removed the note and SOLD the piece TO SOMEBODY ELSE, even though we had paid for it already.

We paid the full amount in cash and a 75$ delivery fee, which really they should have paid has for all the problems that this delivery causes us we the 2 totally incompetent guys who DELIVERED THE TABLE WE DIDN'T BUY, but why?

We called the office and the OWNER told us that he was going to make another table top if we didn't like the one we bought. So he admit that they sold our unique piece to somebody else not even apologizing. Thank God we had took pictures right at the store so we sent them the two different table tops.

The table bottom was the same, but obviously not the same one we saw at the store since he had a different leg...

Anyway I'm still so upset with them that I can't even write anymore, the thing that we are gonna do now is go get our money back and go buy somewhere else another table, after we bough the other furniture in according to that one, so we are going to speak to our lawyer about that for ALL THE INCONVINIENCES that this caused us.

Our experience at G.H. J ohnson's WAS TERRIBLE I WISH WE NEVER WENT THERE.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Paul in Toronto
Paul in Toronto
6 reviews Toronto, ON
10/10

Bedroom furniture

I've purchased many items from GH Johnson's since 2008. They have extremely competitive prices and do their best to deliver good service when they can. I've been dealing with the owner, Patrick, directly as he is always interested in consulting with me and providing me with the best solution possible. Once in awhile, a delivery may take longer than normal ( ie: end tables that were supposedly in stock at the suppliers, then put on back order because the supplier didn't hold them) however stuff happens. 9 times out of 10 the service has been spot on and expectations were met. Would I do business with these guys again, of course. You will be hard pressed to find better value in the city. Pat knows his furniture and is always pleasant to deal with. I've seen some comments and it sounds to me that some clients just don't have realistic expectations when it comes to doing business - good service is a two way street in that you have to be reasonable and respectful when dealing with others - and from what I have seen GH Johnsons is a fair and reasonable company trying their best to deliver good value with a smile.

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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NM - Toronto
NM - Toronto
5 reviews TORONTO, ON
0/10

I've never been physically threatened before...

Until I've dealt with G.H. Johnson. We were (rightfully) disappointed that they made us wait an hour to put in an order for a couch that was already sold to someone else. The owner's son walked over and said 'Do you have a problem? Because we can go outside." My girlfriend and I were in complete shock! Purchased a couch from them years ago but never again. They have decent selection and great prices, but delivery is a nightmare and customer service is borderline abusive. Avoid at all costs.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Darren in East york
Darren in East york
3 reviews EAST YORK, ON
3/10

New Couch

I was told 6 weeks for delivery of my new couch it took 3 months. I had to call multiple times to get an answer and each time it was a different excuse. Their prices are competitive but service is terrible.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Kara in Toronto
Kara in Toronto
1 review Toronto, ON
1/10

Furniture

Do not purchase furniture from this store. I was told I would be receiving my new custom couch in 6 weeks, however, it has now been 8 weeks. Upon calling the store, they informed me it will not be delivered for another 3 weeks.

In addition, I received poor service from the sales person. She paid barely any attention to us when we were in the showroom, and was only concerned about making the sale. The only thing good about GH Johnson is their price point. They are untruthful regarding delivery time frames.

I am VERY unsatisified and will not be returning.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Tara in Oakville
Tara in Oakville
13 reviews Oakville, ON

First Review

10/10

Office furniture

This unique store in the furniture district was recommended to us by a friend. We don't live in TOronto, but we were told to make the trip to check it out, so we did. We were not disappointed. Walking into this store, you feel like a kid in a candy store. It's a feast for the eyes! After looking at 'ordinary' furniture stores, everything in G.H. Johnson's looks unique and one-of-a-kind. The shapes and colours of furniture are unique and specialized, but in a classy and subtle way. The staff are helpful but not overbearing, so you can spend as much time as you like just browsing. We ended up buying a desk and office chair for our office that we love. We have been asked many times by friends where they were purchased, as no one has ever seen anything 'quite like' them. I'd go back anytime to G.H. Johnson's, even just to look... but also definitely to buy. If you want unique furniture that will last a lifetime, check it out!

Approximate cost of services:
$1,500.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about G.H.Johnson's Trading Co. Ltd.

G. H. Johnson's is a privately owned family busines founded in 1946; our first store in the market district of Otawa was an eclectic mix of new, used, and surplus furniture. G. H. Johnson's Toronto store blends its own product line with those of manufacturers from the U. S. , ...
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