New Canadian Drain & Plumbing Ltd

We hired New Canadian to increase pipe width to improve water pressure. They came on time and got the job done quickly. Two days later, we had heavy rain and the basement flooded. We called New Canadian back and they recommended water proofing the external back wall to solve the problem. Now, one year later, our basement has not had any problems with water seeping in through the walls.

One beautiful autumn morning, just after the first snow started to melt, we discovered our newly purchased home to be terribly leaking in the basement area. The problem was an external leakage caused by poorly insulated basement wall. We called New Canadian Drain and Plumbing Ltd. (the company we heard about from our
friends).The response was immediate, they arrived within an hour. The problem was solved in two days. The team was very professional, experienced and friendly. We were especially impressed with the cleanup after the job - you wouldn't be able to tell the difference between the work area and the rest of the lawn.
We would definitely recommend this company to everybody who wants their plumbing problems to be fixed quickly, professionally and for the reasonable price.

Igor and his crew were extremely professional. They did the job promptly (sooner than expected) and they were extremely thorough and did a wonderful job. They also cleaned up after each day and finished the job quickly even working late into the night. We are so happy we hired New Canadian Plumbing for the job and would definately use them again and recommend them to others.

check valve
We got city sewer backup on Aug. 4, 2009 in our basement.
The same day we called technician from New Canadian Drain. The technician came immediately with the camera and told us that we got city sewer coming in to our basement. It was raining so much, that city sewer was not kipping up with the job.
The same nice technician suggested installing check valve outside. The check valve would be closing, in cause if the city sewer would be coming again to our house. (In cause it will be raining a lot again…)
4 days later right before the second heavy rain in Toronto we had our check valve installed.
And the day later the owner of New Canadian Drain and Plumbing called us and ask if we had any problems after the rain. That’s what I call nice customer service!
Beside that, technician redirected our sub pumps to pump the water outside. Before it was pumping the water to the city sewer – one of the reasons why we got sewer backup.
All that work was done in one day and at a reasonable price. And on top of that we have 25 YARS WARANTY ON ALL REPLACEMEN!
It’s good to have for resale value too :o)
Also, our interlocking stone was put buck after the check valve was installed.
THANK YOU NEW CANADIAN DRAIN & PLUMBING! GOOD JOB!
We will definitely recomend to all our friends :o)

I had my kitchen sink drain clogged, could not do anything about it even after putting couple of bottles of drain opener down. Didn't help a lot. After couple of days it was all the same again. Water was going down slow and it was really getting me. Finally I was angry enough , took YP, opened plumbing section and saw a big colorful ad with the baby boy who was born to be a plumber. I liked the idea a lot and decided to call, never felt sorry about it.
They sent me a technician at a set time, he put the snake down the drain and in half an hour the water was draining properly as if my sink and pipes were brand new. The technician was very neat, no mess at all. He also gave me some tips of how to prevent clogging in future.
I was very pleased with the service I was given and recommend you to call this company, don't hesitate.

Hired New Canadian Drainage to fix a clogged bath tub. I already had the section of the ceiling removed to expose the pipe. Anyways, the guy came over and cut the pipe in three spots and removed the obstruction. When he mended the pipe he used the proper copper couplings on two of the cuts. However, since he ran out of copper couplings he used a rubber coupling with clamps on the third cut. This in my mind is not very professional. If I'm paying $500 I want him to do the job properly. To add to the frustration he asked me to go to home depot and get the coupling for him since he didn't have it.

Anyways, he did complete the job. I would have been fine with the work had he not complained so much. I realize I'm not going to get the same level of customer service from a plumbing company that I'm going to get from a bank but this was ridiculous. He spent a good 5 minutes complaining and cursing under his breath when I asked him to replace the coupling.

I'm trying to renovate my bathroom but ran into some problems. Called
Canadian Drain and Plumbing and they came the same day. Khem was very good. Answered my questions. He was very neat and cleaned up after. I am very pleased with the service.

Needed to upgrade water service from city to house as city was upgrading their supply. Got quote from city contractor which was $1,000 more than comparable quote from New Canadian. The work was completed and the house and yard left tidy and clean, compared to the city contractors who left a large mess.

Very good work, great price and nice people!!!!

Nice and sunny morning begun with horrible smell in my basement. My relative is in construction business recommended to me New Canadian Drain and Plumbing. They discovered that the problem was on the front loan of my house. Even though we had a huge pile of dirt during the working process, after the job was done mess was cleaned and the problem was fixed.
And most off all there is no horrible smell any more.

Genna and Sergei were the greatest

Friday I called New Canadian Drain and pluming Ltd in regards leaky basement. In less than 3 hours Stephen the plumbing Technician showed up in front of my door with smile on his face, in very short time he suggested inside waterproofing and how he will do it. Monday morning before 9am Stephen and his crew showed up on time as promised. And started to work on the project. That including some digging and cutting dry wall and studs
I left to work when I come back home to my surprise there was absolutely no debris in front of my house. They left me clean parking lot every single day

The job was finished in 3 days and every day they removed all the debris and junk from my property

I was so pleased and happy to have that two professional guys( Genna and Sergei.) to do inside waterproofing . If I ever need waterproofing in future I would never hire any one except that two guys. Bravo Genna and Sergei . Million thanks from bottom of my heart for the job well done.

Once the job were done and the cement dried out Stephen came back on time as usual and put back my washer and dryer. After the job completed I paid the balanced I owed them and we shake hands again
Now I have 25 years warranty ( labour and parts included)

From day one to end, I was always in touch with Stephen on phone about the project and every time I called him to his cell phone he answered the phone talked to me and he always answered me in very well mannered way. He is exceptionally nice and friendly guy.
Once again thank you to all of you