They don't honor their warranty
- Approximate cost of services:
- $18,000.00
Thank you for taking the time to share your experience. At Pella, we strive to delivery high quality products as well as installation and sincerely apologize for missing the mark. Based on your post, we do not have a way to identify you but would appreciate learning more, both to understand where the ball was dropped as well as to remedy any issues that remain outstanding. Feel free to reach out to our operations manager Cam Goede who can be reached at goedejc@pella.com
We appreciate your long term commitment to the Pella brand and would welcome the opportunity to re-earn your trust
We are very concerned reading your review and would like to know more. Unfortunately, your message provides no detail as to how to contact you.
Please contact us so that we can understand your project and work to rectify any outstanding issues. Feel free to contact our operations manager Cam Goede at goedejc@pella.com
We look forward to speaking with you!
Please contact Glenn Anderson @ 403 816-5187 or e-mail me @ andersong@pella419.com I am the sales manager and we have no record of a contract with M. Hepworth in Edmonton.
Thank you for taking the time to leave a review. We strive on a daily basis to deliver a top notch sales and installation experience and your comments regarding John and Martin are very much appreciated. As an industry leader we know that noise reduction, product quality and curb appeal are important to our customers and are thrilled that we hit the mark there too. Please enjoy your new Pella windows along with our thanks and appreciation.
Thank you for your comments. It was nice to hear that you had received recommendations from other Pella customers and are thrilled that your experience also was a positive one. It is also great to hear that we met your expectations with both our customer service as well as your opinion of our products. We appreciate you taking the time to share your experience and thank you for your business.
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