Took 2 weeks to get a service call from this company ($177 which I paid). Was given a repair estimate of $687. Phoned customer service to complain about the delay and high estimate. Was asked for the model and serial # which I provided. Followed up again and was asked for a copy of the repair estimate which you would think they have! followed up again twice. Was told their manager decided that Bosch will not assist with repair because the dishwasher is 7 years old and no original receipt. This took a whole month. I thought this company was not customer friendly and not very responsive. Ended up buying a new dishwasher for close to the repair estimate. Will not deal with this company again.
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