White Shark Window Cleaning

Dissatisfied with my current cleaner, I called White Shark, who do a lot of business in the neighbourhood. Service was prompt, attentiveness to detail consistent and the overall result excellent. And they cared enough to do a follow up phone call on their performance.

Based on my neighbour's recommendation, I called White Shark out to clean my evestroughs. I was please with the service, but they came before most of the leaves on the nearby trees had fallen down, like I had asked. I give them credit for rectifying the situation and coming again once several weeks later. I'll use them again, and would recommend them to others.

Last winter I put in an order to have my eavestrough cleaned after the leaves fell. I eventually found an invoice in my mailbox, but there was no bag of debris to show that they cleaned te eavestrough. When I called to ask for some clarification, they explained they didn't leave the debris behind at every job. Hoping for the best, I paid the bill.

Not surprisingly, that winter, water wouldn't drain down my downspout. Instead, I got icedams in my eaves and huge icicles.

As I investigated further, I found a huge clot of frozen debris blocking my downspout. I guess the reason there was no debris in a bag for me at the end of the job was because they forced it down my downspout where some of it jammed and ultimately froze.

Nice job. Can anyone recommend a company that will actually do this simple job correctly?

This company of window washers were a little late in their arrival by about 30 minutes but accomplished the job effectively. They're great and friendly and they left no streaks on any of our windows including a tricky one at the back that they had to reach out with their biggest ladder but handled it well.When next year comes we will call them again as they were a total package for us.

Very pleased with the prompt service. I was having a serious leaking problem due to full eaves so they made a special effort and put me at the top of the list for an appointment (next day, rather than a 3 week wait!). Will definitely use them again.

My neighbour recommended Whiteshark to me. I called to book an eavestrough cleaning and to get a quote to have an extra downspout put in.

I called in the beginning of June and was told the cleaning would occur between June 19 and 30th. It's July 7 and I'm not sure whether or not they've been cleaned. I haven't been invoiced, but one downspout seems to flow better. I'm still having water spill out of my eavestrough in one spot, though.

They made a separate appointment for a quote for the downspout. The appointment was for between 2 and 4pm. They got there at noon. I wasn't home, but that was ok because I told my sister (who was home) exactly what I wanted. Not that it mattered because the Whiteshark guy went to his truck, got his sign, put it on my front yard and slipped a quote in the mailbox. It gives me a general idea of the cost (almost $250...for 1 downspout on a 2 storey home) - but I wanted to talk about placement and having it connected to a rain barrel.

I can't believe I had to wait 3 weeks for that - surely someone could have given me a similar quote over the phone.

Not impressed.