I had done a ton of research on my appliances and I actually emailed for a quote on my order. I got a prompt reply with a great dishwasher reco. I shopped around but CAS pricing worked in my budget.
Now to actually place my order...
I placed my order via phone after working through financing options. You see the financing options that I thought I had, were not available when I had to place my order... getting a bad feeling, I asked to review mh order in writing, and sure enough it was wrong. To correct it, my quote went up. Silly me, still placed my order.
Completing my financing was another adventure. I live an hour away from the store they wanted me to go to. As soon as I walk into my closest location, I understood why - super commission focused sales people. After a lot of huffing and puffing the Mississauga manager put my application through. I sat there while he grumbled about his store not getting the sale. Sure I get the reward but let's think about the customer experience first and grow the heck up.
Today both my stove and fridge are on backorder. They have no idea when it will be back in stock and my fridge can't be delivered on my requested date because it can only be delivered on a Thursday. Why they didn't tell me this when I requested my delivery date is beyond me. And why they are able to order items that are not available in the first place is backwards to me. I mean it's a fridge/stove, not a bagel. You either have it or you don't.
Who knows when these appliances will actually arrive but I would pay extra for more piece of mind else where.
Renovating is challenging enough without mid d