Pacific Home Comfort Experts

Baldwin was very polite and knowledgeable. Explained what was going on and was able to fix the problem.

We were very pleased to work with Pacific Home Comfort Experts on our last project at 96 Cowley, a professional team with a lot of experience and such a great customer service. I recommend pacific Home Comfort Experts for your heating and cooling needs.

Routine Maintenance of rooftop HVAC system. Very knowledgeable and thorough technician. Also installed home A/C system a year ago. Very happy with cost of unit and savings on electricity. Highly recommend Pacific Home Comfort to get the job done right!

My entire experience with Pacific Home Comfort has been excellent! Delmyra has been extremely helpful and Baldwin was wonderful to work with. We had an issue with our wiring and he really took the time and initiative to investigate until he found the problem. Will definitely be contacting them again in the future. Would highly recommend!

We have been pleased with the service provided by Pacific Star especially the excellent service provided by one of their technicians, Baldwin. We purchased a new furnace in Oct. 2015. We arrived at a good decision as to what product and when to replace our furnace through the expertise,honest and helpful advice we received from him. Upon installation, he clearly explained all the important information regarding the product including its energy saving features, warranty and electricity consumption. He also ensured that we received detailed information regarding the mode of payment to the company and the time by which the product and service would be delivered. Truly impressed with Pacific Star’s professionalism and thankful that Baldwin guided us to which product will suit our best needs. We’ll definitely recommend Pacific Star to family and friends.

Baldwin and his team were referred to me to replace my very 36 years old furnace. After meeting him, we decided to add AC in as well as his cost was reasonable. They were courteous and professional and walked us through the whole process of the installation. They worked right into the late evening and to get the job done. After installation, Baldwin explained to us how to use the new thermostat and walked us through the completed project and answered any questions we had.

Delmyra thoroughly explained to us the paper process and was able to meet to sign the papers as needed even checked up on the rebate paperwork I needed to submit!

I was very impressed and will highly recommend and use their service again.

Pacific Home Comfort was recommended to us through friends. On the day of appointment, they showed up on time, found the problem causing the issues in both furnaces and did a fantastic job of solving the problems and actually doing small extras, over and above what was expected, taking their service to a higher level. They took the time to explain everything and they left the area spotless! Very courteous and conscientious. I found the bill to be very fair. I wouldn't hesitate to call them again or recommend the company to friends.

I contacted Pacific Home Comfort after being referred by a friend. Baldwin and his Team were very professional and diligent. They even put drop cloth on my old beat up floors before starting! I'm very happy with the team and would highly recommend Pacific Home Comfor to anyone needing HVAC work.

Called up Baldwin and Delmyra when our 12 year old a/c stopped working just before Father's Day. Baldwin spent almost an hour on the phone with me that Saturday evening helping me decide on what was the best course of action. After going over about a dozen options, we decided on a new American Standard 3.5 ton unit. They were here 3 days later to do the work. Installers were fast, courteous and ensured all my questions and concerns were dealt with. I will have no hesitation to call them back for any future work or repairs. I did not have to shop around for pricing as they came recommended to me from friends and I know they are very competitive in their pricing. I've since compared to flyers and other sites and I definately got a bargain!

I have used pacific home comfort on each one of our properties.

The savings generated by switching to high efficiency products, on the rental properties and our own home, have been great for our bottom line, and the environment.

I keep non-traditional business hours but Delmyra is always just one phone call away and Baldwin, will always stay until the job is done.

They are excellent, professional, and courteous.