Pacific Home Comfort Experts

My 12 year hot water heater broke down late in the evening and after one night without hot water, I was anxious to get a new heater installed the next day.

Luckily, I found Pacific Home Comfort Experts who exceeded my expectations in all respects.

Starting with my first contact with the front office, I was treated like a valued customer from start to finish.

The crew boss provided valuable technical guidance and was a pleasure to deal with.

The installers were punctual, professional, polite and respectful. They were very efficient and the installation was first rate.

In summary, Pacific Home Comfort Experts provided excellent service at a fair price. I highly recommend this company.

Thank you Fred, Roderick and Baldwin.

Pacific did an excellent job of selecting and installing a new high efficiency gas furnace for our townhome. The venting was a problem, and Baldwin spent a lot of time doing research on possible venting options to minimize the impact on our usable interior space. The job was completed cost effectively, timely, and the quality of the work was excellent. Great job!

We were so pleased with the work Pacific Home Comfort did on our gas line and appliance installation we decided to use them again for our AC installation. Again the service was exceptional. From making the appointment to quote the job, to helping us decide which unit to pick with helpful information on different AC units and the attention to detail when doing the install. The quote they gave us was very competitive to the other AC installation companies. Baldwin and his team worked clean and quickly, they were also open to me asking questions while they were working explaining why he was doing what he was doing. They made sure we were ok with the placement of the unit while being patient as we decided. I would highly recommend using Pacific Home Comfort and we will use them again when we can.

I had Pacific come and install a new central a/c unit the other day. Pacific (Baldwin and Delmyra) were very professional, punctual and cleaned-up everything after the job was done. We entertained estimates from other companies, however, from the very beginning, it was clear that Pacific were the most knowledgeable company out of them all. in addition, their estimate was priced just right! I will definitely use Pacific in the near future.

I had a gas leak and pacific comfort was able to find and solve it quickly. They arrived the next day and did the work quickly and removed their shoes and left the space near and clean.

After 3 long weeks of speaking with different contractor we are pleased we decided to settle with Pacific Home Comfort. Baldwin was the 5th contractor I spoked with, he explained every thing to me without using fancy/technical words which made it easy for me to understand. I can tell he knows his product and the process that comes with it. He made the impossible to possible, giving him a tight and last minute request to install our Furnace and AC every thing was completed in 1 day. It was a great experience, thanks to Baldwin, Delmyra, Tim and Derek. I will definetly recomment Pacific Home Comfort to my family and friends.

pacific home comfort expert (baldwin) was a referral that was suggested to me by a very good friend of mine. I connected with baldwin and we had scheduled for an estimate. Our first home which knowing that we would need to replace the furnace, HWT and add an AC to have a comfortable home. He was extremely sincere, honest, and focused on providing quality work. To add, baldwin is also very imformative with everything and answered all my questions. thanks to baldwin and his crew in completing the project in 2 days and i am very happy with his work. My project took place in june 2012 just in time for asummer. i strongly recommend Pacific Home Comfort Expert (Baldwin) to anyone and I can assure you that you'll be as impressed as we were of a true professional.

Michelle M (east york)