Home Improvement People Inc.

We hired the HIP to complete a floor to ceiling remodeling of our main floor (approx 1300 square ft) which took about a month from start to finish. The finished product is simply world class and we couldn't be happier with our decision to hire them.

In this job we required the services of a variety of trades, who were expertly coordinated. Going into this, we needed help with essentially all aspects of the design, planning, and coordination of the trades people as we both work and could not afford the time to handle it ourselves. The design phase was very customer friendly and they were able to clearly explain what options would work best, which we should reconsider and other ideas that simply would not work without adding a significant cost (we first had the idea to move a wall which turned out to be a load bearing wall). The choice of designs and finishes for the kitchen were laid out excellently and included many luxurious options. Once we made our decisions on what we wanted to do we signed the contract and got the start date foe the job. We first approached them mid-late 2021 and work began in March 2022.

To begin the job they had to remove all existing baseboard, flooring, kitchen cabinets, and gutted the powder room. From there they completed a repair of the walls, installed new subfloor, and moved some of the electrical and plumbing in the kitchen as we wanted to move the sink and dishwasher.

Once the demo and repairs were done they installed new hardwood and tile throughout the entire floor, put in new baseboard and painted.

The kitchen itself involved new cabinets, a custom built pantry, and a custom dry bar for the adjoining dining room. The craftsmanship for the focal point of our home is nothing short of exemplary. We are in awe at how amazing the final product looks and would recommend them in a heartbeat to anyone who wishes to remodel or update their home.

Since the day the work started it was obvious that each of the subcontractors cared deeply about their work and their attention to detail. They were friendly and efficient and should be proud of the work they've done. I also wanted to note that any deficiencies (which were very few and minor) were addressed and corrected within days, a testament to their prioritization of customer service above all else.

We have recently completed the Reno work on our bathrooms. From the beginning to the end, we have been very happy with the entire project.
The team, Gerhard, Slav and Raphael, are highly skilled workers who take great pride in their work and who have shown much respect for us and our home.
The work has been efficient, on time and of high quality.
It has been a pleasure to have them work with us.
Best Reno ever!
Many thanks.

We have used Home Improvement People a few times and met several project managers and trades. Each time they have impressed us with their professionalism and care for our home. Thank you Elia, Haydee and Charlotte for looking after this project.

We recently decided to update the guest suite in our lower floor. We didnt know what to focus on and how to best utilize our budget. Ely from Home improvement suggested that we convert the sitting area into a mini kitchen casual lounge area, completely redo the washroom and leave the existing bedrooms as is with just new paint and flooring. We are ecstatic with our new guest apartment - and our relatives are too!

We hired this company to renovate our main floor bathroom. They did a spectacular job accommodating to our needs and were able to make our vision come to life.

We will be using this company for our basement renovation.

Thank you to THIP team!

we needed a professional company to finish our basement. after sifting through some questionable vendors we stumbled upon home improvement people. these guys really provide honest and professional work.
we felt as thought the team was extremely knowledgeable, professional and fairly priced.

the work was completed within the timeline proposed and without any surprises. they were with us every step of the way and still are even after the project completed.

highly recommend this team.

We had our kitchen remodelled recently and I am so happy with the results! Most importantly, the process of the whole project was smooth. Elia and team were so helpful and accountable for their work. You could tell from the get go that they take pride in their work every aspect of the way. From the set up, installs.... to the clean up.

With all my questions and design concerns, the team gave me their suggestions and worked with my vision to pull it all together. I would recommend this company to everyone! 100%

Hi Hip,

We did an addition with HIP Six years ago and we were so happy to meet with Larry and his crew again to redo our basement. We once again had such a pleasant experience. Dan - the owner - was available whenever we needed to review anything or ask his opinion. Thank Home Improvement People.

NL

I had a very bad experience with this company. I was very upset with the quality of the work. It was an absolute nightmare. Early into the job, I asked them not to return and unfortunately I ended up loosing a few thousand dollars, because I paid too much up front. I hired this company because I thought that I would get quality workmanship, because of all the good reviews. When I called the owner to complain about the quality of the work, he was loud and spoke in a very unpleasant way.

The Home Improvement People (HIP) helped deliver our dream home when we moved in 2021, and we couldn't be happier. We moved during the height of Covid and the infamous supply chain delays, and the new house needed a complete renovation in the kitchen and the mudroom, and basement finished. We contacted 3 contractors for quotes. The Home Improvement People won out with a reasonable quote, quick responses to our inquiries, and detailed explanation of their processes, which the other 2 places didn't provide. HIP also promised a 2 years' warrantee (vs others just one year).

The scope of our project was large:
1. The kitchen was gutted and modernized with beautiful premier quartz countertop and backsplash, custom cabinets, and best of all, opened up by eliminating unnecessary bulk heads. We also changed the location of a doorway which required a permit.
2. The basement was unfinished, and we took the chance to turn it into a warm, comfortable, and cozy living space. Bottom line, we didn't want the basement to feel like a basement. We wanted it to transition seamlessly from the rest of the house. To accomplish this, we had all the basement windows dug out and enlarged (which was a major foundational/structural job), put in hydronic in-floor heating throughout the basement so that the floors didn't feel cold and unwelcoming, put in a luxurious bathroom, and finished 3 bedrooms.
3. Finally, the mudroom/laundry room was gutted as well and completed with a bench, nice cabinet and new washer/dryer.

Hip delivered.

All in all, we had Steve as our on-site manager, along with his crew who were on site; Shannon who helped design our project, and Elia who oversaw our project as a whole. They were all fabulous.

On-site were Steve and his crew, and they deserve a standing ovation. The crew were truly the best contractors we had worked with (and prior to this, we had gone through 2 custom built homes and a major renovation). Their workmanship is top notch, including wood work, paint job, tile or flooring, drywalling, HVAC, and everything else. The crew cared - they took time and care to make sure the job was not only done, but done beautifully and perfectly. They were always on time, and very courteous. Many times they came up with great solutions to unexpected challenges as well, such as enlarged our build-in shelves of home theatre because our AV equipment was larger than expected. Most notably, they kept the site clean, were courteous to our family, and always cleaned up at the end of each work day.

Shannon was the designer. She understood our vision and often gave us great suggestions for alternative materials and look.

Elia was professional throughout He was very reasonable and flexible when we had to deal with difficult supply chain challenges due to the covid-19 pandemic. The way he managed these challenges did not go unnoticed and we certainly appreciated it.

Price wise, HIP wasn't the cheapest on the market. We knew we could have gotten the job done for less. However, you know you will get top notch quality and peace of mind, and to us, being able to trust our contractors is worth every penny.

Certainly, there will be challenges or hiccups in every renovation project. Our key recommendation is to follow your project each day, ask questions, stay on top of deliverables and timelines, communicate and manage expectations, and you will find that HIP is very easy to work with.

All in all, we would recommend Home Improvement People, especially if you have complicated projects, because they definitely have the expertise to get your job done right.