I have called Captain Electric twice now into my home and I have to make a point of this; Dave (electrician) is a real pro and an absolute pleasure to deal with. There are many other electricans on staff who have been complimented by other clientele (online reviews) but I'm obviously starting this review in a biased state. Oh well, here goes!
Being a Durham, Ontario resident there are many electrical companies I could have called, but a simple Google search made my decision that much easier. (And Brian who answered my phone call at Captain Electric!)
When I called to have RG6 cable run through my basement to an LCD television, options seemed bleak due to the duct work and structure of my finished basement. But Dave persisted and was able to manage a run from the T.V. to the incoming coaxial cable line without breaking a sweat.
A more important point I'd like to make is that before Dave started his work on the first occasion to my home, he took the time to explain thoroughly, the expectations his company has of him (code of conduct), the services they offer, a printed copy of his license to operate within the province of Ontario among other various documentation attesting and relating to the nature of Captain Electrics modus operandi. The professionalism, coupled with the sincere and focused approach to customer service and high quality of work mimics that of a great piece of artwork that stands the test of time. I encourage you the reader, to compare/contrast the differences between electrical firms in the G.T.A., but will offer this much; Captain Electric is a wonderful business to deal with in my personal opinion and will continue to speak volumes of their company to friends and family in need of their services.
Thank you "Super" Dave and Captain Electric!
- Approximate cost of services:
- $900.00
- What could this company do to improve their services?
- Give Dave a raise. He deserves it. Not kidding.
- Company Response
Thank you "SunWorshipper" for such a nice review. (my sincere apology for not responding much sooner - I am new with this technology and forum, and will be responding much sooner to all client reviews on Homestars, now that I know how this all works). "Super Dave" (he gets that a lot) is definitely a "keeper" (and so are our other electricians and apprentices and office staff too!). We truly do appreciate your kind comments and comparison to a great piece of artwork. Thank you for choosing Captain Electric, and we do look forward to being of service again in the future.