Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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98%

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Reviews for Captain Electric

Average customer rating:
9.8 10 (388 reviews)

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jack lown from Toronto
jack lown from Toronto
1 review Toronto, ON
10/10

Installation of New Circuit Breaker Panel and exterior Receptacle

Captain Electric arrived on time, and performed the work in a timely and problem free manner. They left the place clean and spotless. The quality of the work is noticably professional in all aspects.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Jack, we appreciate your taking the time to write this review. I know you originally had some concerns about the length of time that you would be without power, and we were able to put your mind at ease. Working quickly to restore power during winter months is especially important. Our entire team knows that they have to leave all our client's homes as clean as or cleaner than when they arrived, and thank you for noticing and mentioning this. We look forward to being of service to you in the future, whenever you need professional electrical service.

Kay Baird from Pickering
Kay Baird from Pickering
2 reviews Pickering, ON
10/10

Electrical outage

Turns out it was just a circuit overload, but Enrico fixed, explained and double checked the circuit panel. Also bought the surge protecter as was recommended on Holmes on Holmes. This is the third time that we have used Captain Electric (home inspection, lightening strike and now the circuit overload). Non-threatening electricians, comfortable having them in my home without my husband here. Invite questions about what they're doing and why. Quick to provide info that you need to know. Very friendly. Very trustworthy. Highly recommend them to all!!

Approximate cost of services:
$500.00
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Company Response

Kay, we appreciate your reviewing us on Homestars. We are glad to hear that you are comfortable having us in your home. All of our electricians are background checked and drug-free. This is for the safety of our clients. I also have come to know them all very well personally, including their families, and am proud to be able to send them out for our clients. We encourage questions about the work that we are doing. Our team is always willing to help people understand "electrical safety." It is a good choice that you purchased the Main Panel Surge Protection for your home. This will provide a "first line of defense" to protect your appliances and electronics from damaging power surges. You know this all to well, with the lightning strike you experienced. Kay, we look forward to being of service again, whenever the need arises. Thank you for choosing Captain Electric as your service provider.

Andy
Andy
4 reviews Ajax, ON
10/10

Aluminum Wire Rejuvenation

We have a house with aluminum wiring. When we had an electrical problem, checking on Homestars showed Captain Electric was the company that seemed to have the most experience with aluminum. They solved our problem, and we discussed further action, which was rejuvenation. All pricing was made clear up front, and all work done to our satisfaction. We had the pleasure of dealing with Dave, and found both him and the company to be helpful and honest.

Captain Electric are now our first choice for all electrical needs, should they (hopefully never!) arise.

Approximate cost of services:
$7,000.00
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Company Response

Aluminum wiring was discontinued for use in houses in the late 1970's. It has specific characteristics and does require special knowledge and treatment. We were happy to be of service making your home safer, more secure and comfortable for you and your family.
Thanks Andrew for taking the time to write this review, and we look forward to seeing you again sometime.

black widow from Whitby
black widow from Whitby
5 reviews Whitby, ON
10/10

smoke alarm installation

they are they ONLY electrical company i will use. always available no matter when i call, helpful, polite & respectful. wish i could remember tech's name -- he was fantastic!

Approximate cost of services:
$200.00
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Company Response

Hi "Black Widow from Whitby" - thank you for your review, and glad to hear you thought our electrician was "fantastic.".
We are not sure who you are, because we have replaced many smoke alarms for our clients in Whitby, and we don't have a "Black Widow" in our data base.
By the way - All our tech's are fantastic, so that does not narrow it down either, but we are glad you are happy with our service, and hope to see you again soon (and find out who you really are). :) :)

Jessica from Toronto
Jessica from Toronto
4 reviews Toronto, ON
10/10

Aluminum wire rejuvenation

My boyfriend and I purchased a home that needed some TLC a few months ago. In order to get our fire insurance, we needed to get our aluminum wiring brought up to code. Captain Electric was the first and only company we contacted, and we were more than happy to not search out other electricians. Brian was extremely patient and thorough in answering all of the questions I had regarding getting a complete aluminum wiring rejuvenation. Since we were under a major time crunch, Brian came out to our house with the flu to give us our quote, and again thoroughly explained everything needed to be done to our house. He was honest, and presented a reasonable price for the job. Our house is now up to code and we can rest assured that any fire hazard risks we once had have been taken care of. Thanks so much to Brian and his team at Captain Electric! We would recommend to anyone.

Approximate cost of services:
$5,000.00
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Company Response

Jessica, it was our pleasure to help you with your new home. We know that you had many upgrade projects being done to the home's infrastructure before you moved in, and it is good that you could see the value of addressing the aluminum wiring issues, and clearing up some other electrical problems. We hope you enjoy your new home, and look forward to seeing you again when you need us.

Rob from Oshawa
Rob from Oshawa
1 review Oshawa, ON
10/10

Electrical Panel

I contacted Captain Electric to come take a look at the electrical in my "new" house due to multiple shorts happening around my household.
Someone was dispatched to me the very next day and it was determined that we needed to replace the electrical panel due to the age and non-certified adjustments made by the previous home owners to the unit that was causing severe sparking.
Due to the severity, they expedited this replacement to ensure our safety.
2 electricians were sent in. They were extremely personable and knowledgeable on all additional items I asked them about which were above and beyond what I had hired them to do.
I'm very pleased that I found Captain Electric and will be calling them for any future needs.

Approximate cost of services:
$2,400.00
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Company Response

Rob, we appreciate your review. Electrical panel problems need to be taken seriously and dealt with quickly. Panels do have a lifespan (generally 20-25 years), and replacing your electrical panel was the right thing to do. We look forward to being of service again whenever the need arises. Thank you for choosing Captain Electric

Shayna Johnson in Whitby
Shayna Johnson in Whitby
4 reviews WHITBY, ON
8/10

install 2 ceiling fan boxes (one with ceiling fan)

We hired Captain Electric to install two ceiling fan boxes in two bedrooms in our house - in one of these bedrooms, we also had them install the actual ceiling fan. They were professional and punctual and we were happy with the work that they did (it also made my husband feel better to see how long it takes for a certified electrician to do this type of work since it seems to justify the cost). It's been several months since the fan was installed and we haven't had any problems - it's perfectly quiet (unlike the one we tried to do ourselves in our previous home). We've used Captain Electric in the past and would definitely use them again should future needs arise!

Approximate cost of services:
$500.00
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Company Response

Thanks Shayna. Electrical work has to be done right.. The boxes needed to be the proper type and rated for the weight of the ceiling fans they will support. We appreciate your mention that you found our electrician "professional" and "punctual," This is very important for any professional service company. We look forward to seeing you again when you need us.

S MacMillan from Whitby
S MacMillan from Whitby
1 review Whitby, ON
9/10

Electrical Service

I called Captain Electric because I have seen their trucks in our neighbourhood and was given a business card from a neighbour. We had a light fixture box that needed repair and a fixture to install.

They actually showed up before the scheduled time and were more than professional. They showed me all of their information regarding WSIB clearance certificate, liablity insurance, their certificates of qualifications, ESA number, etc. This is important information for homeowners to know. They also wear shoe covers over their safety shoes and clean up after they are finished - have not seen many contractors do this. The cost is given up front before they start work so you know exactly what the price is - maybe a little pricey though. They also provided us with some suggestions to install a surge trap on our panel to protect our home.

The electrician and his apprentice were more than courteous. It is also nice to know they support apprenticeship training.

Approximate cost of services:
$850.00
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Company Response

Thank you for taking the time to write this review. Many homeowners like yourself are at ease knowing that they have properly certified licensed and insured professionals in their home (we believe this is important too!). Thank you for choosing Captain Electric as your service provider.

Brian Wallace from Oshawa
Brian Wallace from Oshawa
1 review Oshawa, ON
10/10

outdoor electrical outlet

It was a real pleasure dealing with Captain Electric - they showed up on time and were courteous and professional. They priced the quote as promised and completed the job within the time frame given and delivered a bill that was exactly as quoted. No surpirises or hidden costs and I received a follow-up letter a few weeks later with a nice note and my certificate of inspection.
All in all a real pleasure to deal with and would highly recommend their services to anyone considering electrical work in their home. Thank you, Captain Electric!!

Approximate cost of services:
$600.00
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Company Response

Thank you Brian for your review. Time is one of the most precious things that any of us have, and we work hard to be on time for our clients. And when it comes to a purchase, none of us like surprises after the fact - so once we have quoted the work, the price does not change. We are glad that you enjoyed your service experience, and look forward to seeing you again next time. Thank you for choosing Captain Electric.

Dan from Oshawa
Dan from Oshawa
1 review Oshawa, ON
10/10

Complete re-wire for kitchen & bathroom renos, cleaned up old wiring throughout house

If you are looking for an electrician that will get the job done in a timely fashion, polite, clean, courteous and professional, look no further - call Captain Electric today! We hired them for both our kitchen & bathroom renovations. I highly recommend Captain Electric for all your electrical needs. Great work, great guys!

Approximate cost of services:
$8,000.00
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Company Response

Thank you Dan. We appreciate your review. All of our crew had a chance to work on your home at one time or another (even me) and It was a pleasure working with you on the renovations. Enrico and Kevin said the kitchen looks really nice. We will see you again sometime in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.