Quality of workmanship was very poor, and subsequent service was terrible. Had multiple leaks in the first few years, and the company refused to take any responsibility. PLEASE beware - spent thousands of dollars fixing the damage caused by leaks from my BRAND-NEW roof. Do NOT hire them.
Feb. 27, 2014: With regard to the company's response, I would like to say their denial of knowledge of this issue and the customer relationship is definitely consistent with their earlier denial of responsibility for the considerable roof leak. Since I have already made numerous attempts to resolve this matter to no avail, I consider this response a ploy to appear to the public to be co-operative when in fact they are not. I would like other consumers to be aware of how, once they become a customer, their issues are so quickly ignored and forgotten.
- Approximate cost of services:
- $5,500.00
- Company Response
Hello GCA I am the President of Advanced Roofing and your complaint has been brought to my attention. If possible I would like to discuss your concerns and experience in detail with you. As I don't have your information in order to look into your job I would invite you to give me a call or email myself directly. My email address is kevin@advancedroofingontario.com or you can reach me at 905-677-7073.
Thanks
Kevin Smith
President
We noticed your review on Homestars and are not aware of any of our customers having the concerns and or poor level of service indicated in your review. If you could kindly email your name and address we would be pleased to look into your concerns. Our email address is info@advancedroofingontario.com
Thanking you in advance