Waterworks Plumbing & Drains

My house is about 90 years old, and has some very outdated plumbing. The drains are clay, the drain stack is cast iron, and there was no floor drain in my laundry / furnace room.

This project started out with drainage problem with my basement laundry tub. I made an appointment with Water Works, and Michael arrived at the scheduled date/time.

After some consultation we decided to install a new clean out in the drain stack, and new floor drain in the laundry/ furnace room. While that drain work was being done large tree roots were found to be blocking off part of the clay drain, so that section was replaced.

Unfortunately the next day I discovered that the plumbing was still not draining correctly, More than likely the drain had been mostly blocked off for a long time, but without a floor drain, the water did not have a place to back up out of...

Michael came back and found a blockage further down the drain line.

So more of the basement floor had to be excavated, and they even had to dig under the basement bathroom to cut out the next section of drain blocked by tree roots. Thankfully the repair could be done by going under the bathroom floor, and not having to break through the tile.

While Michael was at the house I also had the ancient laundry tub faucet, and the 20+ year old taps connected to the washing machine hoses replaced. Also most of the hardware inside one of the toilet tanks had to be changed out.

At one point I had a pile of sand in my Laundry room over 3ft high, but they put everything back in it's place, re-cemented the floor, and cleaned up when they were done, you could barely tell they had been there.

From the first call to the last steps out the door Water Works is a very professional company with great customer service. The pricing was given up front for all work, as their prices come from a price guide, so you know that the numbers aren't just being made up out of thin air.

I appreciated the courtesy calls on the days in between jobs to see how I was doing, and the calls to let me know when they were on their way, and when to expect them.

Thank you to Michael, Natasha, Viktor and Igor for your hard work, and dedication.