Boss Leather

Furniture
18 King St upper level royal courtyards Caledon ON L7E 1E8
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Furniture
Boss Leather
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94%

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Reviews for Boss Leather

Average customer rating:
9.6 10 (123 reviews)

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Robin in Sudbury
Robin in Sudbury
1 review Sudbury, ON
10/10

Leather sofa and Chair

I spent a great deal of time researching and looking for high quality leather furniture before I discovered Boss Leather.
They have a great selection of styles and leather options to choose from.
The sales staff responded very quickly to my questions and sent me samples of leather to select from for my furniture (I live a great distance from the showroom and was not able to visit).
The entire ordering and shipping process was smooth and straightforward, there were no hidden costs or fees.
My couch and chair did arrive about two weeks later than initially estimated; however, I am very happy with the style and quality, well worth the wait.

Approximate cost of services:
$10,000.00
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Company Response

thanks so much for kind review and enjoy your beautiful boss leather set .

Private User
Private User
Private User reviews Toronto, ON
10/10

sectional leather couch

A month of enjoyment on my new couch! A Canadian, family-owned and operated furniture business, I received exceptional service from start to finish. From deciding on the model, the options, to the type and colour of leather, Danielle was very informative and patient. She even mailed additional samples until I found the colour I wanted. It is such great quality, with meticulous stitching and beautiful leather! Delivery was right on time with friendly, careful and helpful service! The whole experience couldn't have been better. I'm looking forward to years and years of enjoyment. Thanks Boss Leather!

Approximate cost of services:
$6,500.00
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Company Response

It was our pleasure and thank you so very much for the kind review .

Jim
Jim
9 reviews Brampton, ON
10/10

Leather chair purchase

After reading reviews on Homestars I decided to drive out to Boss leather in Bolton to look for a leather chair. We saw the Winston Churchill leather chair, and after being educated on their products and the features that go into making the chair, we decided to buy it. They were able to beef up the springs and leather and they achieved a very close match to the colour or to our existing furniture.
About the delivery. The two gentlemen from Boss delivery were more than anyone could ask for. They were very polite, friendly, courteous and mindful of furniture they had to dodge in order to position the chair.
I would not hesitate to purchase again from this company as you get exactly what you purchased.

Approximate cost of services:
$2,999.99
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for the kind words Mr.Hubbard .We at boss leather are so happy to hear you love your chair and enjoyed your experience it was our pleasure to build your chair .

from
Boss Leather Staff

Pascale in Toronto
Pascale in Toronto
1 review Cambridge, ON
10/10

Christmas gift

My husban shopped a long time for his Chistmas gift and stopped his choice on Boss Leather. It was the best choice. We enjoyed the drive to Bolton, had a personalised service, our leather chair was delivered on time and looks stunning!
We just can't wait to go back for our livingroom furniture!

Approximate cost of services:
$2,700.00
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Company Response

thanks very much for kind words pascale , enjoy your beautiful furniture !!!

Alfred & Diane
Alfred & Diane
1 review Granby, QC
10/10

Sofa & chairs Duke collection

We are in awe with the craftsmanship, the attention to details (stitching, leather matching), the richness of the leather and its colour. We are convinced that, like an old leather jacket, they will only get more patina with the years and that they will be past down from generation to generation as it is truly a "family heirloom". And, we must not forget the fantastic service.
Thank you to the Ricciardi family and team, you will be highly recommended.

Approximate cost of services:
$8,800.00
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Company Response

Thank you Alfred and Diane . It was an absolute pleasure building your sofa and two chairs. Please enjoy for many years to come...

Private User
Private User
Private User reviews Grand Forks, BC
10/10

Iriqouis sofas and chair

Beautiful Iriqouis collection sofas, 1 1/2 chair with ottoman. Gorgeous, quality leather.Very well built with GREAT service.What more can one ask for . Thank you for all your help and quick service.

Approximate cost of services:
$10,000.00
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Company Response

Hi Sherri , thanks so much for the kind review and very pleased to hear your satisfaction with your beautiful iroquois sofas and chair !!!

Michelle in Belwood in Spruce Grove
Michelle in Belwood in Spruce Grove
1 review Belwood, ON
10/10

Reclining sofa, love seat, chair

I just received my gorgeous leather set and it looks fantastic ! From walking through the door at Boss leather we were greeted so warmly by all the staff and allowed to really take our time at trying the different sofa's. Ralph explained to us their various choices in leathers and firmness and between us we found exactly what we were looking for. We received it in the time frame quoted and the boys who delivered Adam and can't remember (sorry ) were really careful and so friendly ! Overall a fantastic shopping experience and i will highly recommend them !

Approximate cost of services:
$9,000.00
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Company Response

Thank you so very much, hearing these comments make me so proud of what we do . Thank you again Michelle

Chris  in Brampton
Chris in Brampton
2 reviews Brampton, ON
10/10

Sofa, love seat and chair set

I purchased a leather sofa, love seat and chair from Boss Leather and I could not have been happier with the quality product that I received. Boss delivered the product with the exact specifications that I ordered and delivered the product ahead of schedule. When visiting Boss' impressive showroom I dealt with their sales manager Robert, who was extremely knowledgeable and passionate about the products he was selling. He took the time to understand what I was looking for and did not use any sales tactics or up selling in order to complete the sale. All and all I was extremely satisfied with the product and service I received from boss leather. I cannot recommend them enough.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It was our pleasure Chris, we are very pleased to hear as we take pride in our product. Thanks for the kind words. Enjoy your beautiful set !

JM in Toronto
JM in Toronto
1 review Richmond Hill, ON
10/10

Production delay but happy with delivered product

Ordered our sofa and love seat in August and didn't receive delivery of the set until December. Although I made a trip in person to look at their showroom, I made a deposit in August over the phone a week later. It was then that they had made a handwritten mistake on both (!) my email address and telephone number, compounding the delay.

Long story short, they admitted their mistake and Ralph took extra steps to make it right with us (so no ratings deduction). And the product looks and feels amazing.

Approximate cost of services:
$6,900.00
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Company Response

thanks very much for kind review

Michelle  in Brampton
Michelle in Brampton
1 review Brampton, ON
10/10

Amazing Product and Service

I purchased a leather sectional from Boss Leather in October and Adam and Michael delivered it today (December 3, 2016), before the holidays as they promised. First, the sectional looks amazing! I chose a red colour because I am not conventional; it's beautiful and the quality looks exceptional, it's comfortable and no deficiencies from what I can see. I don't think I'll have any issue with my purchase!

As a consumer, what I value above anything else is service, especially when I'm spending what I consider to be a lot of money. The service from Boss Leather is exceptional. When I attended the store in October, I was served by Paul Agricola, who was kind, patient and knowledgeable as I asked a lot of questions to be sure that I was making a good choice.

I found Adam and Michael, the gentlemen who delivered the sectional, to be outstanding. They called prior to their arrival to let me know that they were en route. When they arrived, they moved a couch for me that I was unable to move on my own, and I did not expect that and I did not even have to ask. I was impressed that Adam actually remembered me from my visit in October. They were careful in how they carried and put together the sections, and provided me with felt cushions for the legs as I did not think to get any. They respected my request to remove their shoes as they entered my home, and I have not always had that experience with service deliveries. Above all, they were just pleasant, polite and genuinely nice and a great reflection of Boss Leather. In my opinion, if you have a great product but provide crappy service, you will not get my money, I don't care if it's a good deal. I am so happy with the product and service from Boss Leather that I am going to purchase the matching ottoman in the coming months. Keep up the good work Boss Leather:).

Approximate cost of services:
$5,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words ! Customers like yourself make it such an easy process and a pleasure to build for. Enjoy your beautiful sectional .

Boss Leather Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Boss Leather

Join us for our Massive Leather Sale save up to 50% We manufacture custom furniture without the custom price. Our attention to detail is what sets us apart. Great furniture at a great price visit www. canadasbossleatherfurniture. com for further info. Over 150 models to choose. Leather Sofas all genuine ...
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