SO-CLEAN

Formerly 416 So Clean
Drapery & Upholstery Cleaning
Toronto ON M3J 2R8
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99%

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Reviews for SO-CLEAN

Average customer rating:
9.9 10 (1354 reviews)

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Crystal in North Toronto
Crystal in North Toronto
16 reviews TORONTO, ON
10/10

Carpet and upholstery cleaning

Fantastic company. This is the second time I have used them and I will continue to do so, more often now that we have two children and need the additional cleaning. The communication and service is outstanding!

Approximate cost of services:
$250.00
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Company Response

thank you so much Ms Crystal for the review and the business. We appreciate it so much.
We are so happy that we were able to be of service and we look forward serving you again in the future.
Yours,
Adel Majd and the 416-SO-CLEAN

Vito Piazza from Old Toronto
Vito Piazza from Old Toronto
1 review Old Toronto, ON
10/10

Carpet cleaning

When I saw the hype positive rating and reviews for 416-so-clean, I actually became suspicious! My thought was "how good could it possibly be?". But after some more research, I decided to ignore that sub-conscious thought and hire them anyways. It was the right decision! Cleaning was great but it's the extras that set them apart: Great communication before, during and after. Everything was well explained. The service person was courteous. They check up after to confirm satisfaction... the list goes on and on. In the end, a very well run business that I would reco and easily use again. They just happen to also excel at social marketing!

Approximate cost of services:
$250.00
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Company Response

thank you so much Mr Piazza for the kind words and the business. We appreciate it so much.
We are so glad that we were able to be of service and we look forward serving you again in the future.
Yours,
Adel Majd and the 416-SO-CLEAN

Bianca
Bianca
7 reviews Toronto, ON
9/10

Carpet & Grout Cleaning

Prompt, courteous - and a job well done. 416-SO-CLEAN came and went without much of a fuss - they cleaned the grout in the powder room, which is now a gleaming white - and the carpeting that had taken a beating from the dog. It's clean - looks almost new and, did I mention, clean?

Great job - thank you! And I'll see you next time.

Approximate cost of services:
$250.00
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Company Response

Thank you so much Bianca for the review and the business. We appreciate it so much,. We are so glad that were able to be of a service and we look forward to serving you again in the future. Yours, Ruby & The 416-SO-CLEAN

NewHome in Toronto
NewHome in Toronto
1 review Toronto, ON
10/10

Outdoor Cushions

Our outdoor cushions are very nice but they were filthy, and had been accumulating a good amount of dirt for a few years. They also had cat & other animal hair & urine stains. Daltony did an amazing job, and was extremely friendly and professional!! He made our cushions look like new again, and they smell wonderful! Now we can finally use them again. Would definitely recommend this service to anyone.

Approximate cost of services:
$130.00
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Company Response

thank you so much for the review and the business. We appreciate it so much. We are so glad that we were able to be of a service to you and we look forward serving you again in the future.

Adel Majd & The 416-SO-CLEAN

SS in North York
SS in North York
2 reviews , MN
10/10

Carpet Cleaning

416-SO-CLEAN did a great job! They were professional and friendly. I especially liked that they did not push unwanted/ unnecessary services on us. They were honest about their recommendations and let us decide what was the best option. We are very satisfied with how clean our carpets are. We will definitely be using them again in the future.

Approximate cost of services:
$150.00
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Company Response

thank you so much for the review and the business. We appreciate it and we look forward serving you again in the future.

yours,
Adel Majd & The 416-SO-CLEAN Team

Robert Lloyd from Old Toronto
Robert Lloyd from Old Toronto
9 reviews Old Toronto, ON
10/10

House Move Carpet Cleaning and More

I first and foremost have to say a big thank you to Ruby as you are incredible!!! The staff at 416-SC are fantastic across the board and they made a concerted effort to meet a very short turn around demand with grace and understanding. Ruby maintained constant contact and updated / confirmed regularly to ensure that a "next day" request could be accommodated. Day of, Daltony arrived and went straight to work. Incredible effort in a very efficient manner with a focus on caring for every step trod in the house and all delivered with a smile and incredible results. To add, 416-SC also addressed the tile et al, in the bathroom so truly provided a wall to wall solution. Won't consider anyone else for my future needs in this realm. Thanks 416-SC crew, you are awesome.

Approximate cost of services:
$550.00
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Company Response

Thank you so much Mr Lloyd for the opportunity to serve you. It is our great pleasure to be of a service. We are so glad to have you as a client and we look forward serving again.

Yours,
Adel Majd, Ruby, Daltony and the 416-SO-CLEAN Team.

Trish Manning in East york
Trish Manning in East york
4 reviews EAST YORK, ON
10/10

Carpet Cleaning

Time to bring So-Clean back for my spring cleaning.

Recommended by my carpet installer, I've been using So-Clean for several years now semi-annually.

They are so easy to work with, always very accommodating with scheduling. Crew are always a pleasure to have in my home.

I'm always amazed how good the carpets look when they are done... like the day they were laid. I always appreciate (and use!) the spot cleaner they leave behind.

Thanks!

Approximate cost of services:
$250.00
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Company Response

thank you so much Ms Manning for the kind words and the business. We appreciate it so much. We are so glad that we are able to be of a service to you and we look forward serving again and again :)

Yours,
Adel Majd & The 416-SO-CLEAN Team

John in GTA
John in GTA
10 reviews Toronto, ON
3/10

Carpet & Upholstery Cleaning

We were having every piece of furniture in the house cleaned (couches, chairs, etc), the stairs, and all of the broadloam. This was a large job that deserved a large window of time, but we felt that the service was rushed. For example, there were pieces of dried food still on the couch cushions, and some areas of the carpets that were not even touched. We also have 6 permanent indentations in two high traffic areas that have been left from their equipment. We were ensured that these would disappear over time, but they have not. Now we are forced to look at these horrible indentations repeatedly throughout the day. While the owner of the company came to check out the job following our complaints, we were still left with an unfinished/unsatisfactory job, and these indentations are permanent reminders of damage done to our carpets. While we were not looking for any handouts, no offer was made to make this damage right by way of discount to what we had already paid for the service.
While we were very happy in the past with this company, we are quite dissatisfied now, and will go elsewhere in the future.

Approximate cost of services:
$650.00
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Company Response

Hi John
This is Adel Majd the Owner of 416-SO-CLEAN. I do not remember going to a client place regarding furniture indentation. I looked in our system and still cant find you contact information.
Can you please call me at 416-762-5326 and let me know your contact information and I will contact you to resolve this ASAP?

Thanks
Adel

janice from Oakville
janice from Oakville
2 reviews Oakville, ON
10/10

carpet cleaning

I had them come over and clean my carpets today, I have to say I was very impressed. job well done! they show up on time and were very polite and friendly. the carpets look like new again!! I will definitely recommend this company to my friends

Approximate cost of services:
$200.00
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Company Response

Thank you do much Ms Janice for the review and the business. It was a great pleasure serving you in your beautiful home.

We look forward serving you again.

Yours,
Adel Majd & The 416-SO-CLEAN

Vincent Muller from Toronto
Vincent Muller from Toronto
1 review Toronto, ON
8/10

Carpet & matress cleaning

I needed to have my carpet and matress cleaned up after I moved into my new house. I found this company through Homestars.com and was impressed by the reviews. When I first called to get a quote I noticed that they were very friendly (I think I talked to Adel). Being friendly is not complicated but it's not always the case when you call a company to get a quote.
The guy who did the job showed up on time, he did a good job with the carpet (3 bedrooms, stairs and hallway). Before doing the matress he told me that it wouldn't be perfect and that some stains would probably stay. Job was ok, but after he left I looked at the matress closer and had the feeling that it could have been done better. I sent them an email the following day, Adel called me back approximately 30 minutes later to enquire about the reason why I wasn't fully satisfied. He sent me an other team the same day, they cleaned up the matress again and I was very satisfied with their job. Adel called me back after the team had left to make sure evrything was okay. He also offered me a 80$ discount on the next service from SoClean.
I really appreciated the friendliness and the effort they put in satisfying their customers. This company cares about the customer, and for this reason, even if I wasn't fully satisfied when they first cleaned up the matress, I would recommend them.

Approximate cost of services:
$298.00
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Company Response

thank you so much Mr Muller for the feedback, we appreciate it so much. We are so glad to have you among our growing list of satisfied client and we look forward see you in in a year or two and be at your service again.

Yours,

Adel Majd & The 416-SO-CLEAN

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about SO-CLEAN

For 416-SO-CLEAN COVID-19 - Infectious Disease Preparedness Response Plan, pls see: https://www.416soclean.ca/covid-19-prepare.html

416-SO-CLEAN is a certified & locally-owned company that specializes in residential and commercial carpet, upholstery & duct cleaning. Established in 2003, 416-SO-CLEAN has amassed a 98% Homestar rating that showcases our exemplary workmanship. We go as far as guaranteeing our work with a 100% satisfaction guarantee with our "Love it or Don't Pay Guarantee".

We use environmentally-safe cleaning products with state of the art truck-mounted steam cleaning technology for carpet and duct cleaning. We also offer a premium Detox and Platinum cleaning plans to eliminate allergens and pet stains, as well as fabric protection. We are located in North York, however, our trucks service all major cities from Mississauga to Oshawa.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Window & Gutter Cleaning
SERVICES
Carpet, Upholstery, & Air Duct cleaning, sanitizing and disinfecting. We offer same day service.
SPECIALITIES
- Pet Stains & Odor Removal - Wool Safe Approved Fabric Care Specialist - Certified Fabric Care Specialist
WEBSITE
https://www.so-clean.ca
YEAR ESTABLISHED
2003
RETURN POLICY
100% Satisfaction Guaranteed with our "Love it or Don't Pay Guarantee".
PAYMENT METHOD
VISA, Master Card, AMEX, Cheques & Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Ask Us about our "LOVE IT or DON'T PAY" Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.