Thanks for doing a review. It is greatly appreciated. Hope to serve you again in a couple years. All the best.
Paul
Thank you for the kind review, it was a pleasure to meet you and once again thank you for choosing The Duct Cleaning Specialists as your contractor. Hope to service you for your next cleaning. Regards,
Paul
Thank you for the kind words. That is exactly what I try to accomplish with each and every job, and hopefully will continue to have successful business for many more years to come. Once again, thank you for choosing The Duct Cleaning Specialists as your contractor, your business is greatly appreciated. Hope to be of service in the near future.
Paul
Hey Gio,
Thank you for your business and most of all thank you for taking the time to provide a review for me. Satisfying customers is my top priority, and I am glad that you are happy with the services provided. If there is anything else I can be of assistance for, please let me know. Hope to serve you again for your next scheduled cleaning. All the best, Paul.
Thank you for taking the time to prepare a review. I would also like to again thank you for preparing me an unexpected, but wonderful lunch; chicken wings are my favorite :) I appreciate your business and hope to serve you again for your next scheduled cleaning. Take care, Paul.
Air Duct Cleaning, January 2nd, 2010
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hi Richard, thank you for approving the review in a timely fashion. It was a pleasure to meet you and your family. I would like to emphasize to future potential customers that there are many "new" duct cleaning companies that are popping up in and around the GTA. It's unfortunate but there are only a handful of us that actually do the job properly, have the proper tools & equipment, and have received industry certification. Some of these other companies, like the one Richard had in previously, are in and out of the house in an hour, not even utilizing the proper tools, equipments or procedures. Your HVAC equipment is very expensive, at least $5,000 when you add everything together, so make sure you have someone certified doing the work, because that $99 duct cleaning job, could end up costing you thousands in repairs, and I highly doubt that these companies have the proper insurance, or would take blame for any damages. Be cautious when hiring a contractor. Do research on the company, ask for references, don't just book solely on a "low special price". Richard, thank you for your business, and I look forward to serving you again in a couple years. Good luck on our monthly grand prize draw :)
Duct Cleaning,Furnace Cleaning and Sanitizing
Hi Malini, thank you for your kind review. As you know, I take pride in my work and make sure that the job is done properly. You are dealing with Indoor air and has can have an effect on your health, so you want to make sure that the job is done properly. As far as the negative reviews go, I would have liked to have done the job, just sometimes that are instances that prevents me from doing the job. That customer seems to be happy with the service that he received from the other company, so good that he got the job done, unfortunatly I lost out on his business. What I don't understand, is why I couldnt at least have received a 2 or 3 star out of 10 instead of a big fat zero LOL. I mean afterall, he did say I was courteous on the phone, arrived prompt for the appointment, just couldn't do the work. Well, thanks again Malini for your business, and for recommending my services to your friends and family. If I can be of any other service, please feel free to contact me. Hope your enjoying your Ipod. Take care.
Paul.
This entry did not meet HomeStars review criteria.
Thank you for the review Nathan. I just want to note, that the job wasnt done quickly because it was "rushed", it was done because of the system layout, only a few vents throughout the home, and easy access to the main ductwork, incase customers are wondering. A regular home usually takes about 2 1/2 - 3 hours, where Nathan's home, in downtown toronto, was very small, and roughly took no more than 2 hours. As far as the specials go, I like to offer different promotions to attract new customers, as well as our old ones, so good luck with the weekly and monthly draws, and once again, thank you for your business and kind review. For all potential customers that read the reviews, please feel free to visit us online at www.DuctCleaningSpecialists.ca or give me a call 647-234-3828 with any questions you may have. Thank you.
Paul
Hi Andrei,
Thank you for taking time to provide a review. As you know, I try to provide as much detail and explanation of the job, tools & equipment, and other helpful Indoor Air Quality information. Thanks again for the review, and for leaving out the part where I had locked my keys in the truck and had to wait around for a half hour while my spare key arrived. Thanks again, and if I can be of assistance in the future, please give me a call. Take care.
