The Home Cleaning Team

My cleaning service of 20 years recently closed their business. I contacted Jacob via text and he responded immediately with information about booking his company to clean my house. We set up a time and his employee (Lani) showed up very punctually. She was excellent and cleaned my house very well. She worked very diligently and cleaned areas that had not received regular cleaning in quite some time. I am extremely pleased and intend to set up a regular service. Thanks very much.

I moved into a house and wanted a full house deep clean before moving in. Setting up the appointment was great - Jacob provided great guidance on the work they perform, the estimate of time and budget. He also helped me get a time slot I wanted. The team brought all the supplies, did a really good deep clean and competed the work on budget. Near the end, we were running low on time but the team communicated well and I helped prioritized what was most important. Jacob even came at the end to help the team finish cleaning up. They brought all the necessary supplies which was super helpful because I didn't have much cleaning supplies since we just moved in. Is highly recommend them!

I was impressed with The Home Cleaning Team from the very beginning. When I first called Jacob he spent a good amount of time on the phone going over our cleaning priorities and experiences with previous cleaners. He made it clear that he wanted to address any issues we've had in the past so that he could make us satisfied with his service.

Setting up our first clean was easily done by text. The cleaner was punctual and very professional. I gave her a tour of the house and she was careful to ask about specific details and what our priorities were (e.g. do we want the inside of kitchen cabinets cleaned?). When she was finished, she took me around to show me what she had done and make sure that I was satisfied and nothing was missed before discussing payment.

She did a wonderful and thorough job! We are so happy with how clean our house is. This is definitely the best cleaning service we've had so far.

Later that day I received a follow up text from Jacob to see how everything went. It's clear that he really cares that his customers are satisfied.

Yes, this service cost more than other cleaning services we have used in the past. But, this is definitely a case of "you get what you pay for". I appreciate that Jacob is willing to work with you budget, and you can definitely ask the cleaners to focus on your high priority areas.

I contacted Jacob and got pretty quick response via text message (better not to use email). We discussed and he visited to further review the planned cleaning job.
He showed up on time with the two people that did the job in May 2014, they were very diligent and didn't spend time for personal stuffs.
The cleaning was thorough and I asked that they continue when the agreed time expired. It was the cleaning of the entire house and many places (windows, grouts, etc) were really dirty.
Jacob handled the garage floor himself and did an excellent job.
The service was great and Jacob was easy to relate with, the cleaning ladies were very hardworking and I wont be using anybody else in the future.

I have had the pleasure of working with Jacob and his team on a few occasions - a post-renovation clean and an extensive move in clean that required almost two days of work. I cannot say enough good things about him and his hard working team. There are a few things that make Jacob unique: (1) extremely responsive and will communicate via text which is very handy; (2) ridiculously accomodating no matter how difficult your schedule or short your timeline; (3) punctual and reliable; (4) will not stop until the job is done to your satisfaction; (5) always goes the extra mile for his clients; and (6) he's also just a really nice guy and great to work with. His team takes longer than other cleaners but that is not because they are slow, it is because they are extremely thorough. He is also very good about doing the most he can within a defined budget. I look forward to working with Jacob many more times in the future.

Being a full time worker with three very young children, it is safe to say that my house cleaning is never complete. Cleaning one room only to return and find it a mess again has become the pattern. So when I read about Jacob and the Clean Team's service of deep cleaning houses I was more than eager to call and book. My over-the-phone consultation left me with a great deal of confidence that my house that had seemed to "run away from me" was going to be cleaned from top to bottom and disinfected. Jacob was very down to earth yet extremely professional during our discussion. Yesterday Jacob and his amazing team showed up to deep clean my home. We were so impressed with Jacob's ongoing communication with us on the progress of the team. There was no gimmick or sly up selling in the eleventh hour. He conducted his dealings with the utmost of professionalism and was friendly to my family as we were present during the beginning of the service time. I must say the team was lovely and hard working. When I came to inspect my home I was completely satisfied with the attention to detail and the work that been accomplished by the team. My husband was not present at the final inspection but I can report that as my husband discovered new things that now gleamed and sparkled, I would hear the "wows!" We are so thrilled that we booked with Jacob. We can now enjoy our time with our family without the feeling anxiety or guilt.

Jacob was very communicative and very pleasurable to deal with. The cleaning staff were exceptionally diligent and pleasant and did an excellent job for post construction cleaning. I am brining them back for routine cleaning now.

We were looking for a bit of help to deep clean a few rooms in our home before putting it on the market. We didn't have a lot of time to find a company and book someone in, but Jacob made the booking process easy and was very accommodating. I didn't feel any pressure to book extra people as I did with some of the other companies I called, rather Jacob understood that we were just looking for a hand for a few hours and scheduled us accordingly. The prices were also very good compared to some other companies I quoted with. We had Anna for a few hours and she did a fantastic job of scrubbing our bathroom tiles and making our kitchen shine. We kept her on a bit longer to help us with some of our windows and doors. Overall we were very pleased with the ease of booking and quality of the service.

Jacob and his team gave our condo an exceptional deep clean. They went above and beyond to make sure it sparkled from top to bottom, and their attention to detail was very impressive. When we came home the house was truly sparkling! What We loved the most was their use of natural cleaning products. The fact that the house could be spotless without the use of harsh chemicals is amazing. If you are looking for an outstanding, efficient, trustworthy and professional cleaning service, The Home Cleaning Team is the one.

This is the second time I have used Jacob's service and I am thoroughly impressed with his growing team of cleaners. I first used their cleaning service when he was the primary owner and did the actual cleaning, but now Kathy, one of his team of cleaners has followed his excellent standards cleanliness. We had Kathy for a total of 9 hrs. I was very impressed with the cleaning of our condo post renovation and our place was looking like when we first bought the place. I highly recommend their service as Jacob is very responsive to your needs and his cleaners seem to follow in his footsteps.