Imperial Roofs

Roofing
126 Fenmar Drive Toronto ON M9L 1M6
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Imperial Roofs
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98%

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Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Imperial Roofs

Average customer rating:
9.9 10 (196 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Total Roof Repair

Stephan and his team are truly amazing! They are so professional and the teamwork is impeccable. They came at the agreed upon time, worked diligently to complete the work in a timely manner, and ensured that our property was left in pristine condition - as if no one had ever been here! We would DEFINITELY recommend Imperial Roofs to anyone who is looking for professionals who are masters of their craft!

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Company Response

Thank you very much for the great review. It's too bad we were not able to get your neighbour on board but I appreciate you trying. By changing all your old deteriorated plywood and choosing the DYNASTY High wind warranty shingles you'll have a great performing and beautiful roof for the next many years!!

Sabina
Sabina
1 review Mississauga, ON
10/10

Roof Replacement

Imperial Roofs is amazing!!! Mike and his staff are extremely professional, their workmanship is outstanding and their prices reasonable. It was incredible watching Mike and his team work in unison, true art! They replaced the roof on our home, car port and backyard shed as well as siding on our home. Their skill, technique and expertise is superior, we love the end product! Even when the crew encountered a problem on the car port roof, quality was never compromised. Stephan, the owner, and Mike truly went above and beyond with their customer service, making sure they got each job done to the highest quality standard while making sure my mom was taken care of the entire time. We are extremely happy and grateful for the importance Imperial Roofs places on each customer and every job. Our roof had a lot of damage that Mike and his crew had the patience and commitment to fix. It is amazing finally feeling safe after so long, we thank you Stephan, Mike and your crew for an incredible job!

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Company Response

Thank you Sabina for the great review it is much appreciated. Mike and I do take great care to make sure every job is done in accordance to our contract whether we encounter a small problem or not. Give a big thanks to your mother and I hope she's doing well.

Fireman
Fireman
20 reviews Mississauga, ON
10/10

Vision Perfected

Before I hired Imperial Roofs, I had another roofer selected. Due to raining, covid surges, the project kept getting delayed. When I circled back with that roofer, they mentioned that the cost of materials had "skyrocketed", thus opening up the bidding for other roofers to entertain.

That's what led me to Imperial Roofs. Michael and I discussed the vision I had for my roof, gutter system, and replacing vents with metal versus the existing plastic ones. When the quote came in, it was slightly higher than the original roofer I had, but Imperial Roofs was doing far more work, like adding an extra vent in the roof, replacing an old inactive vent with an active vent, and using better grade shingles. It was all worth it.

The job was completed over a couple of days. The roofing completed in one day, the gutter system was over three days. The end result of upgrading a roof that had been degrading over 23-years was exactly how I envisioned my new roof and gutter system. The colours I chose do make the house standout more.

The clean-up was not up to Imperial Roofs' standard, so they came back to clean-up the missed nails and shingles. Their follow-up is open and receptive, which is important from a company that you hire. There is no one-and-done from Imperial Roofs, as they truly care about their customers, as well as their work.

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Company Response

Hi, we know who you are and we appreciate the commentary in regards to our follow up on the way we handle our business regardless of the situation at hand. Much appreciated have a great day hope to work for your family in the future.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Roof Shingle Replacement

Can't recommend Imperial Roofs highly enough. From beginning to end Mike and his team were available, easy to communicate with and clear about the process and price. They completed the job quickly and cleaned up around the house -- the place was spotless. The new roof looks great. Our neighbour told us that he thought falling debris had knocked off the dryer vent cover on his house. I didn't believe that Imperial did this but I brought it to Mike's attention and he spoke with the neighbour and replaced the cover free of charge with no questions asked. While he was at it he replaced the one on our house as well. Just a class act. An excellent experience through and through. Professional and organized. If I could give more starts I would. Mike was a pleasure to deal with. I will be recommending Imperial Roofs to family and friends from now on.

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Company Response

I won't mention your name but thank you very very much for the beautiful review. Your neighbour was very difficult to deal with however those situation sometimes arise and we just need to keep the peace with everybody to make sure that you and us remain at peace with everybody. I appreciate your commentary and you mentioning Mike going above and beyond what is necessary to do. Have a great day and thanks again

Teddy from Toronto from Thornhill
Teddy from Toronto from Thornhill
7 reviews Markham, ON
10/10

New Roof install

Within 30 min of contacting the company, Mike called back and booked a quotation appointment. After examining the roof, mike explain his findings and provided his recommendations. Very professional, very informative and zero pressure. Prior to his departure Mike provided a written quote which followed the same day by an electronic quote. The install was done within the timeframe provided. The install crew was very friendly, professional and did an excellent & clean job. Mike himself was present during the first 90 min of the install. The owner Stephan communicated regularly and kept us informed about the instal date. Most noticeable point about Mike & Imperial Roof is their transparency. I definitely recommend them.

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Company Response

Hi Ted, thanks for the great review and for mentioning all the things that Mike and I do to make the company run as smoothly as possible and to have the best possible results for the homeowners.

Private User
Private User
0 reviews Mississauga, ON
10/10

Roof and Aluminium full change

The roof was falling off shingle by shingle, and the aluminium was liking and falling as well, we requested estimate & references in multiple places and Imperial Roof was the only business who satisfied our need. The process of selecting our new products was easy with the help of Mike, he helped us to select the best products. During the installation the team was friendly. Neighbords have congratulated us for the combination of colours. Thanks Imperial Roof team.

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Company Response

Hi W.C. Thank you for the great review is much appreciated Mike and I work really hard to make sure everybody gets good recommendations from us so that their homes look amazing at the end. I am so happy that you are pleased with your end result. Once again thank you so much for the review.

Private User
Private User
Private User reviews Oakville, ON
10/10

Roofing

We were very pleased with Mike and his crew. They were professional and efficient from beginning from beginning to end - starting with the quote to the finished product. We’d definitely use Imperial Roofing again and would highly recommend them.

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Company Response

Hi Mike and I would like to thank you for the great review is much appreciated. Thank you so much!

Private User
Private User
0 reviews Brampton, ON
10/10

Great company - great workmanship

Great company - great workmanship. Clean up was great....in and out in the same day. Very pleased

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Company Response

Thank you so much for the kind words and taking your time out of your day to give us this nice review.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Home roof

Very pleased with the whole process. Will recommend to our family and friends. Colour is great

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Company Response

Thank you for the kind words much appreciate it hope to work for your friends and family in the future.

Keith in Toronto
Keith in Toronto
1 review Pickering, ON
10/10

Reshingle roof

Was able to get an estimate within 2 days, work done within 2 weeks.
Outstanding service and quality in their work. Clean, efficient, friendly service.
Thank You Imperial roofing

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Company Response

Hi Keith, thank you very much for the nice review. Hopefully we can work for your family and friends in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Roofs

Imperial Roofs were awarded the Vaughan Citizen Readers Choice Award in 2011

In 1968 my father founded Cel Marchildon Roofing, which has grown into the company we have today. Through commitment to excellence in our workmanship and materials we have built our reputation of TOTAL CUSTOMER SATISFACTION by providing our customers with the BEST ROOFING SYSTEM that will accommodate their needs and budget. We will provide you, our valued customer, with a detailed assessment that will outline the specific requirements for your home.

Our expert staff is committed to providing you with the BEST ROOFING EXPERIENCE available in the GTA. All workers are covered by WORKERS COMPENSATION. Our company is fully LICENSED AND INSURED to provide you with a WORRY FREE ROOFING EXPERIENCE. We DO NOT USE ROOFING SUB-CONTRACTORS. All work is performed by our expert employees.

This may or may not be your first time purchasing a new roof, however we would like to outline some of the key factors in our operating process:

? Provide a copy of our Insurance Certificate
? Provide a copy of Workplace Insurance Safety Board Certificate upon request
? Provide a copy of our Operating License
? Protect your home and surrounding area from falling debris
? Tear off all old shingles to the roof deck
? Inspect the wood deck for rotting and warping areas
? Install eave protection to all insulated eaves
? Install name brand shingles with your choice 25 years to limited lifetime guarantee
? Install proper ventilation to the roof (1sq ft for every 300 sq ft of attic floor area)
? Install new metal flashing where needed or refurbish to “new” standards
? Install closed valleys with aluminum underneath to ensure maximum protection
? Full property clean up using magnetic sweeps and trailers to ensure no driveway damage
? All employees are Fall Safety accredited and Crew Chief First Aid and CPR trained

Services We Provide:
*Asphalt Shingle Replacement
*Gutters, Soffit & Fascia
*Siding - Vinyl, Aluminum
*Leaf Screen for Eavestroughs
*Rooftop Snow & Ice Dam Removal
*Roof Repairs
*Roof Evaluations
*Cedar Shakes
*Slate Roofs
*Insurance Claims
*Ventilation Upgrades

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Residential Re-Roofing and aluminum services gutters soffit, fascia and siding.
BRANDS
IKO, CertainTeed,Owens Corning,GAF,BP,Gentek,Royal Aluminum,Alu-rex
SPECIALITIES
Residential re-roofing specialist. Residential aluminum services. Gutters,soffit,facia, and siding.
WEBSITE
http://www.imperialroofs.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cash or Cheque Credit Card
LICENSES
Toronto #T85-3592020, Mississauga #2010 007966
MEMBERSHIPS
BBB, HomeStars, Owens Corning certified,IKO Certified Installer, Velux Skylights Certified Installer
LIABILITY INSURANCE
Yes
DIPLOMAS
IKO Shield PRO Plus, Building Products of Canada Corp, Lomanco - Concepts and Design of Attic Ventil
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years workmanship & manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.