Mgs Cleaning Solutions

Bought their window cleaning service in March from Living Social. It is now August and they have not shown up. They do not answer calls from me or Living Social and haven't responded to my emails (except the one when I responded to the picture of the house they sent, it wasn't our house). Living Social has been asked to refund our money. I would never do business with this company again.

We understand the weather impact to the exterior window cleaning job. So no complaints here for their 4 months postponed arrival. However, the person who came to our house, had really bad attitude. We asked if he could start with the windows on the upper level first. He suddenly got upset and took off without completing our paid service. He complained he didn't want to be told what to do. Really!? There is some serious customer service issue with this company. Don't ever use them!

This is the worst service I have every encountered. Bought their service through Groupon in May, didn't come till July - came and left without doing the job because they didn't check how many level before coming (as they said they would do on the website and email). Now I have to pay a $10 re-booking fee, which is schedule to be tentatively at the end of August!! Plus got my order wrong. And there's no way of contacting them efficiently!!! No real person to talk to. Thank goodness Groupon knows what service is all about - thanks for refunding the Groupon. And for MGS...since you are so hard to get a hold of...I guess I can only let you know that I will no longer in need of your service when you get to my door step!

Stay away from this co. They did a terrible job: didn't even clean the upper storey windows and what they did clean was streaky will have to get another cleaning co in. Never had this exp before just awful.

MGS came to my house and cleaned the windows on the 1st and second story but forgot the ladder for the third story. They said they would come back a different day with that ladder and finish the job. Over two months, four emails and multiple phone calls later they have refused to even respond let alone come finish the job. I had the windows cleaned by a better service provider and have been trying to get a refund from MGS for the unfinished portion of the work - but no response.

Purchased mgs service through groupon. I wish i had read these reviews earlier. I bought the coupons on May 6, and still no set appt as of today (June 19). I have called several times, twice i was told they "would come in the next few day" but the majority of my calls we met with an automated service. I have emailed them as well. I will be looking for a groupon refund tomorrow.

I purchase a window cleaning Groupon to have 40 panes cleaned on my home. It took forever for MGS Cleaning Solutions to respond to my reservation request. I booked an appointment for today took the day off work and MGS never showed up. I had a confirmation sent to me I called several times during the day to see where they were and no one picks up the phone, left messages and no response. Anybody who has purchased one of these deals contact the online supplier and ask for a refund as this company never had any intention of doing the work. The person that sent me the confirmation is Mark and truly he is not a professional and should not be allowed to continue to rip people off. All I can say is complain don't let him take your money for doing nothing. NEVER use this company .

Stay away from MGS Cleaning Solutions, They do not answer emails, they make appointments and don't show up and will not offer a refund . The sell on Buytopia type sites so they have your money in advance , I gave up and let them keep my $$$$

I bought a groupon coupon for window cleaning. The company set a date for the cleaning but never showed up. I called and emailed numerous times over the next couple of weeks and only managed to get the run around from the company. The claimed a couple of
times they would set a new date but never did.

I prepaid for window cleaning service for 10 panes via a group buy deal. I made my appointment online months ahead and received an email confirmation and a reminder for the appointment two days prior to the appointment date. Unfortunately, the window cleaners were a no show on the scheduled date, and no one from this MGS bothered to phone me to reschedule. I had to call them the next day to find out that they ran out of time and couldn't come. I was then promised that I would be the first customer to service as soon as the rain stops. Two days later, it was finally a sunny day, but again, no one from MGS showed up. I called again and was told that someone would come at around 3 pm. Finally, Mark showed up 2 hours late. I gave him clear instructions with diagrams as to which 10 panes to clean. However, the cleaner only cleaned 8 panes and left. This kind of service is ridiculous! I would never use this company again, nor would I recommend it to anyone.