Home & Leisure Premium Wholesale

Sales person Jonathan was very helpful and followed up to ensure we were happy.. He stayed with us through the entire process from Sale to Delivery and after sales communications. I would certainly recommend this Premium Wholesale and Jonathan as well. The delivery team was also great.

Purchased a tub through Christian and Jonathan- very satisfied with experience. Jonathan is knowledgeable and helpful. Tub arrived fast as we made sure to choose one in stock. Would recommend to friends.

Sales person Jon was exceptional. He stayed with us through the entire process from Sale to Delivery and after sales communications. I would certainly recommend this place and Jon as well.

Our recent experience with Leisure Home in Kitchener,ON far exceeded our expectations. The fact that there was available stock to view in the showroom made purchasing so much more enjoyable. Friendly and knowledgeable staff. Accommodated us in every way. I will certainly recommend this establishment to anyone.

Great service and experience the whole process during covid. Although the wait was long, it was always a good experience with updates and information. So excited to finish our setup and gettinf into our spa!

We meet Kevin at the sale in June and ordered our spa and Kevin was straight forward with us through the whole process. Christian was easy to deal with and quick to respond to any questions. Overall a get experience from ordering to delivery.

After many hours online looking at hot tubs that will be used all year round, I was interested in knowing more about the Master Spa tub, more specifically, the price, therefore , I entered my information in the Find a Dealer section of the Master Spa website. Kevin, from Premium Wholesale Home & Leisure, quickly responded to my enquiry both by email and followed up by telephone call. He was upfront with the price, explained the features and benefits of Master Spa and encouraged me to take my time and make an informed decision based on our family’s needs and budget. A few emails and phone calls later, my wife and I were comfortable investing in a Master Spa tub. We were hesitant to purchase it from Kevin, however, as we live in Ottawa, the tub is to be installed in the Laurentians and the store is in Kitchener. It’s quite an investment to make for an item that is unseen, from a salesperson we never met, from a store that is more than 500 km away and have the tub delivered (and serviced) in a different province, and this, all done over the phone and the internet.
Before going any further, Kevin first ensured that the tub can be professionally delivered to our cottage. He contacted an Ottawa-based company which would also be the company that will service our Master Spa equipment if need be. He then assisted us in choosing the right spa, and as this purchase was made during the first wave of Covid19 2020, made no false delivery promises other than that it will take approximately four months due to manufacturing slowdowns. We signed the contract and returned it by email.
It was a pleasure to work with Kevin, who answered all my questions, addressed my concerns and provided excellent pre-and post-sale customer service. We look forward to receiving our new hot tub on Thursday!
Thanks Alain

We needed advice on ph and John was very knowledgeable it’s adivice and tips. Very personable.
Also helped us with what to do over winter when we are gone. We would definitely recommend this place to friends and family.

We purchased a Twilight hot tub from Home & Leisure 10 years ago and have had no issues with it.

We will be moving to a new house in a couple of months and have ordered another Twilight tub from Home & Leisure. Kevin was great to deal with and everyone else at the store always takes good care of us.

Looking forward to the new unit at the new house!

After lots of background research, I purchased a Clarity hot tub from Kevin and Christian. Very honest, helpful and professional. Looking forward to delivery in the coming months. Thanks guys!