Ideal Stairs

Floor Laying & Refinishing
141 Nugget Avenue Toronto ON M1S 3B1
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Ideal Stairs

Average customer rating:
9.9 10 (222 reviews)

Sort by

Louis
Louis
0 reviews Whitby, ON
10/10

Stairs Renovation

Ideals Stairs did a wonderful job with my stairs. They were very helpful from start to finish, having helped with the design process and made on-site visits to make sure the project was going well. I also appreciated that they kept the work area tidy, cleaned up at the end of the day and were friendly. There was one issue though that I wish was handled better, which was communication during a day in which the workers arrived hours later than what I was told. I called to ask where they were and was simply told that they were on their way. They apologized and told me they would keep me updated in the future. I appreciate that they were responsive to questions/concerns I had. Overall I am very happy with the results of my project and would recommend Ideal Stairs.

Approximate cost of services:
$10,000.00
Was this review helpful? Yes No
Company Response

Hi Louis, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. While we're really glad you're very happy with the results and our team maintaining the cleanliness of the work space, we recognize we fell a bit short on the communication which we will continue improving. On behalf of Ideal Stairs we would like to thank you for selecting us to a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Private User
Private User
Private User reviews Pickering, ON
10/10

Stair renovation

Very professional workers, good quality work, really satisfied with the work done. I fully recommend Ideal Stairs.

Approximate cost of services:
$5,500.00
Was this review helpful? Yes No
Company Response

Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy you're very satisfied with our team's quality work. On behalf of Ideal Stairs we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Shane in Grimsby
Shane in Grimsby
1 review Grimsby, ON
10/10

Great job! Stairs and floors!

We had our stairs completely transformed from carpet to hardwood, including new treads, spindles, and railings. Alongside this transformation we had the carpet replaced on our second floor. The Ideal Stairs team did a great job. Workmanship was great, but also the entire installation process was wonderful. The crews were always on time and cleaned up after every day of work. I would highly recommend these folks for any similar project!

Approximate cost of services:
$15,000.00
Was this review helpful? Yes No
Company Response

Hello Shane, really appreciate your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had an overall great experience with our team from start to finish. On behalf of the Ideal Stairs team, thank you for providing us the opportunity to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Linda in Toronto
Linda in Toronto
0 reviews Toronto, ON
10/10

Ideal stairs

Great job. They check often you are pleased. Workman are pleasant and keep the work area very clean.

Approximate cost of services:
$9,000.00
Was this review helpful? Yes No
Company Response

Hello Linda, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very glad you had a pleasant experience with our team. On behalf of Ideal Stairs we would like to thank you for including us as a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Cappelletti
Cappelletti
3 reviews Toronto, ON
10/10

floors replacement, new railing, levelling & extending treads on staircase staircase

They removed the original hardwood floors on the second level. Levelled stairs, extended treads and replaced railing to meet code. We have been very pleased to work with Raj & Mesh & their crew. They have been professional, on time everyday, delivered the level of quality of work we expected. They were responsive to any questions or queries we had. A great company to work with, would definitely recommend them and would use them again.

Gabriella & John

Approximate cost of services:
$20,000.00
Was this review helpful? Yes No
Company Response

Hello Gabriella and John, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are extremely happy to hear we met your overall expectations and you had a great experience with our team. On behalf of Raj, Mesh and the team we would like to thank you for letting us be a part of your renovation project. We're very glad you now have railings that are up to code. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
10/10

Front Hall Staircase

I was very satisfied with the team at Ideal Stairs. They worked hard to match our floor color and delivered on the installation on time and with care. I would recommend them for your staircase renovation.

Approximate cost of services:
$10,000.00
Was this review helpful? Yes No
Company Response

Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're happy to hear you had a very great experience with our team and we met your expectations and marched the colour of your flooring. On behalf of the Ideal Stairs team we thank you for choosing us to be part of your stair renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Happy customer
Happy customer
0 reviews Mississauga, ON
9/10

New staircase

The folks at Ideal Stairs were great to deal with. They were quick to respond to my request for a quote and were 100% accurate with their quote. There were no additional charges at the end. They did the job fast and had great customer service.
I would highly recommend them to friends and family.

Approximate cost of services:
$9,000.00
Was this review helpful? Yes No
Company Response

Hi there, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a great experience with our team and service. On behalf of the Ideal Stairs team, thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Terence Cutinha in Mississauga
Terence Cutinha in Mississauga
0 reviews Mississauga, ON
10/10

Upgrade Carpeted to Hardwood Stairs

To preface, I am an engineer by background and am very handy. I am super particular and strive for perfection. This makes me a very hard-to-please guy. I did not just take Ideal Stairs based on their 10 star rating on Home Star and their impressive repertoire of pictures and video in their gallery. I engaged them after seeing the impressive quality of their work at a friends place, visiting their showroom with my wife and getting a detail explanation from Mesh on how they upgrade stairs differently from others. Though not the cheapest, I was convinced they would meet my expectations and do a fabulous job! This they certainly did and more! I am a very proud owner of a majestic looking staircase, the focal point in my house! Neighbours and friends who have visited immediately notice and are wowed by the rich look and the clean and sharp finish.
This is what I have to say about Ideal Stairs team:
As the owner / Project manager, Rajan progressively kept me informed of the work that would be done the following day. He takes great pride in his work and has a satisfaction- guaranteed approach!
His crew are experts at what they do. Their work is organized, clean and meticulous, and they clean up daily after their work.
I have curved stairs. I have learnt that this is a monumental work of fine carpentry! It has many facets requiring different expertise, is very labour intensive and a high precision job! If you want a masterpiece, engage Ideal Stairs!

Approximate cost of services:
$24,000.00
Was this review helpful? Yes No
Company Response

Hi Terence, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you chose Ideal Stairs based on the professional work we've completed for your friends and not just our reviews. We understand the importance of always keeping our clients in the loop on the timeline of the project, and we're very happy to hear this translated well. On behalf of Mesh, Rajan and the Ideal Stairs team, thank you for giving us the chance to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

SteveT
SteveT
1 review Richmond Hill, ON
10/10

Stairs - Carpet to Hardwood

Ideal Stairs was fantastic to deal with. Mesh, Rajan and the rest of the team were always courteous, professional and willing to answer any questions we had about the project. They were patient with us as we had many questions during the initial quote. We had originally wanted to stick with our old railing but after further discussion during the project and more patience from the team, we decided for a new one and could not be happier (with no added time either). The nosing on the 2nd floor was measured perfectedly for our LVP flooring\underlayment (which we installed afterwards) to slide underneath. Thanks again, we highly recommend Ideal Stairs.

Approximate cost of services:
$11,500.00
Was this review helpful? Yes No
Company Response

Hi Steve, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a great experience from start to finish with our team, and we were able to answer any questions you had about the project. On behalf of Mesh, Rajan and the Ideal Stairs team, thank you for giving us the chance to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

HPower
HPower
3 reviews Toronto, ON
10/10

Amazing Team, Amazing Results

As you can see from the before and after photos, Rajan and his team of excellent workers did an amazing job transforming my outdated, worn, yellowing stairs into what I think is a work of art.
I only had a very small window to get this job done. And Rajan bent over backwards to work around the painters schedule and the flooring install to get this done on time.
I can't say enough good things about them and their work!
It was such a pleasure having them in my home.

Approximate cost of services:
$20,000.00
Was this review helpful? Yes No
Company Response

Hi Holly, thanks for your feedback! Your review is very important to us as we continue to offer the best in service and quality work to our customers. We are so excited to hear you're extremely happy with our team's workmanship. Hopefully you'll enjoy your beautiful new stairs. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for the chance to be a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

****

Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

****

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Stair Builders, and Railings
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.