The guy came to repair a water leak in my fridge, 1. was not able to fix it, 2. failed to properly connect the water to the ice maker in the freezer, when I noticed the issue the next day I called the company , I explained that the freezer was a solid rock of ice because water was not connected properly, "Ben" was very unprofessional, he hung up the phone on "his customer", therefore, I don't recommend their service to any one.