JSN Appliances Repair Inc

JSN was recommended by a friend. I saw some excellent reviews on Homestars and gave Sam a call. He was very professional. Knew exactly what the issue was when I described the problem with my dishwasher. He ordered the required part, arrived at my home at the specified time and completed the repair efficiently and at a reasonable cost. I would highly recommend him to friends and would certainly call him again if required.

Sam came in within the time range as arranged. He quickly assessed the problem and provided an estimation. He also pointed out honestly that since our dryer is very old. For the repair cost, it may be better to buy a new one. I appreciate his honest opinion instead of trying to get himself more business. I definitely would recommend his company to anyone who needs appliance repair.

My washer broke, and need a repair. Found JSN Appliances Repair on HomeStars. Sam, the owner and the main repairmen, showed up as agreed, to try fix the washer. He couldn't do it that day, and needed to come back the next day with additional parts.
He again showed up on time, as agreed. Unfortunately, the machine needed a major repair, which he clearly and honestly presented to me. After I refused that, he removed from the washer the newly installed parts, for which he didn't charge me a thing. He returned those parts back to the store, which amazed me! Too many times I ended up paying for something I didn't need, and this was a huge (pleasant!) surprise. All I had to pay was the actual time he spent on trying to fix the machine, which is way less than any other contractor charged me in the past.
It was refreshing to see the honestly and integrity Sam possessed, and I am still impressed with his professionalism and sincerity. I will definitely call him again any time I need help with appliances, and wholeheartedly recommend to anyone who needs professional repair help. Thanks, Sam! Appreciate your honesty.

The technician was able to come the morning after I phoned.
Ayman was very professional, polite and thorough.
He was able to resolve the problem quickly.
I highly recommend this company for appliance repair.

Sam at JSN was great to deal with over the phone and in person. He did some preliminary trouble shooting over the phone prior to his visit to inspect my washer. He took the necessary time and effort to fully examine the washer and he explained to me what could have lead to the issue with my washer. He suggested a simple fix for my washer which is white vinegar as a cleaning solution for the actual tub as I thought at first it was the transmission oil but it turned out to be just too much fabric softener that was building up over time. Two days later Sam did follow by phone to check the status of my washer, that is what I call great customer service and he saved me from buying another washer.

Hi Sam, I just wanted to drop you a line regarding a service call for the repair of my Kenmore refrigerator. Both yourself and Ayman returned my calls quite promptly and Ayman set up an appointment for the same day as my call. He arrived right on time, was pleasant and well informed on the product. I was very satisfied with the quality of the service I received and would definitely call if I have any other appliance issues. I would also recommend your service to anyone in need.

On a Sunday morning, I realized my fridge was not cooling properly and that I was going to need service sooner rather than later. I looked on-line for suggestions on appliance repair companies and came across JSN Appliances. Thinking I would leave a message on Sunday to be picked up on Monday morning, I described my fridge and the problem in a voicemail to JSN. I was very surprised to receive a call-back within an hour from Sam, with a promise of a service person coming that day. It has been my experience that Sunday service calls are a premium cost, but Sam assured me that is not the case with JSN. Ayman called to arrange a time, arrived promptly at 5, diagnosed the problem quickly and returned the next day as promised, with the spare part. Excellent service, complete satisfaction at reasonable rates. Will definitely recommend and use JSN Appliances in the future.

Our GE washer broke and on the site Homestars we found JSN Appliances Service. After my call, Sam asked infos about the washer and he came within 2 days. He was very professional, well prepared and did a good job. Unfortunately 2 days later our Kitchen Aid fridge broke as well. Sam recommended out his partner Ayman who came within 24 hours and was also very professional and did a great job. Both guys are very polite and helpful. We would recommend calling them for any assistance with your appliances.

"Our GE washer had an issue which was not letting the selected cycle complete. Checked a few on HomeStars and based on the review/comments, called Sam. I guess he was at a customer location, hence he promised to call back. He returned the call in while, understood the issue and gave me a time the next day. He was at our location on time, ran a few assessments and recommended motor change. He was smart enough of carry a spare motor on his visit, based on the issue discussed yesterday. This to me is a big plus, as he got the unit working on his first visit rather than ordering the part and scheduling a second appointment. Before replacing the part, he assessed for other issues, to ensure we do not make huge investments on parts (as against junking & getting a new one). A job well done with a follow up call two days later. Thanks Sam."

Sam @ JSN, was so informative via telephone prior to reaching our home, as well as when he arrived(on time), he wasn't able to completely remedy our issue(required an electrician), he did however fix our other issues, and he provided me with helpful information, to achieve my end result. My dishwasher was working within 24 hours of his visit. Would recommend JSN to my friends and family