Castle Kitchen

Kitchen & Bathroom - Cabinets & Design
Markham ON L3R0G3
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Reviews for Castle Kitchen

Average customer rating:
9.3 10 (3 reviews)

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1 review Richmond Hill, ON

Kitchen Cabinets

We wanted a timeless classic kitchen and that is what was delivered. From beginning to end the experience with the Castle Kitchens team has been great.
What I appreciated most of all was they were true to their word. They delivered exactly what they said and, on the date, they said they would deliver. When we had initially engaged them, we had been burned by another company who could not deliver so I was skeptical.
All the people we encountered at Castle Kitchens were professional and thorough. From our project manager and sales; Grigori, Prince and Gagan to the delivery people to the installers. I cannot say enough words of appreciation to the installers; Arash and Arman. Their work was exceptional. They never hesitated to make an effort to correct even minor things that bothered me. We found this is the first time we have encountered a company who hired quality people from beginning to end. Thank you Thank you Thank you.
I would recommend them in a minute, in fact once my vision for my master bath is realized I plan to trust my dream with them again.
Pauline Hurtubise

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0 of 1 people found this review helpful.
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Adam Shaw from Toronto
Adam Shaw from Toronto
3 reviews Toronto, ON

Kitchen and family room renovation

Castle had many suggestions at the planning stage to help create the ideal kitchen and family room for our needs. It was a major renovation involving most of the ground floor and as with any major project, there were "hiccups" along the way but Castle were there to help at every stage. Even an issue that had arisen after completion and Castle had been paid, they were willing to help resolve the matter to our satisfaction.

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Jane from Bridlewood
Jane from Bridlewood
28 reviews Toronto, ON

Kitchen Renovation

Working with Jodi Madray has been a real pleasure. Unlike other vendors we briefed, Jodi was a good listener and really took the time to understand our needs. Without hesitation she came to our house to discuss ideas and to help us to optimize the space. She is very intuitive and enjoyed the challenge of creating a functional kitchen for 2 food professionals. She offered creative ideas on materials and finishes. She recommended contractors with whom she has worked. We opted to work with two of them. Jodi holds them to high standards and she briefed them thoroughly. Her staff members were knowledgeable about our project and were always willing to provide advice/ support. Castle Kitchens shares space with Bath Emporium. The staff in this store are very knowledgeable, and welcoming. We are very pleased with our "Dream Kitchen".
Project Scope: Enlarge, reconfigure and renovate kitchen (remove wall), move diningroom to former livingroom space. Replace floor tiling in centre hallway to match that of kitchen.

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What could this company do to improve their services?
Provide written timelines with a list of what to expect and client responsibilities. Provide a clearly delineated cost estimate for project - materials, services, etc.
Any advice to offer fellow homeowners facing a similar project?
Provide a written "wish" list of kitchen features, storage requirements, materials preferences, and appliances. Provide magazine clippings or web URL addresses to bring your ideas to life when briefing Jodi.
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