Appliance Repairman

Had them come in and repair leak in dishwasher. Realigned it and cost $280. Not fixed, leaked even more, no guarantee. If it wasn’t fixed he could replace the seal for $440. He should have seen the cut in the seal when he was there and should not have realigned it. Seal cost $95 and it takes 5 minutes to put in and he wanted $440. What a royal rip off. Told me my washer need a new seal because it had a cut in it. That was going to cost almost $600. I didn’t pay that much for the washer.

They are the worst. Charged me over $300 for a repair with a 30 day warranty. When I called a couple weeks later after seeing an error code related to the part they serviced they said it would be another $300 WITHOUT EVEN KNOWING WHAT THE ERROR WAS. They agreed to send someone to take a look first, and then cancelled that appt the day of for no reason. When I tried to get it booked they wanted to charge me upfront. Also if they put you on hold for more than 3 minutes you will get automatically hung up on. They know about this and talk about how awful it is but STILL DID IT TO ME 5 F*ing times. Don't work with them, they do not care about you and its not worth the aggravation.

Beware of this unscrupulous company. I was visited by a con artist technician with no integrity on Friday Jan 4, 2019. My 12 year old front loading washing machine presented with a loud clunking sound at the final spin cycle. Nicholas diagnosed the problem as a broken drum. His list of repairs totalling $361.60 showed a rotation system service, motor service (the motor worked fine..??) and a drive/bearing service, on the invoice. None of which he actually performed. When he was done playing around with my machine, pulling it out and pretending like he was fixing it (as I now know), he told me he tested the washer and it was working fine. As soon as he left I tested it myself and the problem was even worse. The sound was louder and I could now hear something metallic and loose rolling around with the spinning as well.
At the same time as his diagnosis he said that if the issue returns I must replace the rear drum and bearing: $528.64 + HST. He wrote this on the invoice and asked me to sign. This is where I became suspicious and had a strong feeling I was being hoodwinked. He was setting me up in the hopes of getting the second more expensive repair from me. Somehow my signing solidified his hopes of being able to come back a second time to rip me off.
I called the company immediately after I ran my test cycle, asking that they send back a more experienced technician to actually fix the problem and was told that I was speaking to dispatch and there was nothing they could do. Someone would call me Monday or Tuesday next week. No one ever called.
On the following Monday I had a reputable technician come in to have a look at the washer. I wish I had called him first but I couldn’t remember his name then I Iater came across a fridge magnet with his number on it. He had repaired my previous washing machine. He is an honest and experienced sole proprietor.
He said the drum was broken – and showed me the exact spot. He said that you can’t fix this. He advised against a new drum because of the high cost and who knows what else may be broken once you remove it – the machine being older. Best to buy a new one. I asked him if the Appliance Repairman tech was untruthful and he said yes, I had been taken.
Was the Appliance Repairman technician (Nicholas) incompetent or taking advantage of a single, senior citizen woman? Draw your own conclusions.
Something else questionable on the invoice is this clause:
“I acknowledge that the appliance and its surroundings have been left in good condition and have not been damaged by an appliance repair technician.”
Why would you have to include this unless you have had technicians being accused of such?
Recap: I paid $361.60 and took a half vacation day off work to have my machine looked at and NOT repaired plus $40 for a decent service person to advise me I need a new machine. I acknowledged I would have to pay Appliance Repairman an additional $528.64 if the problem persists. Don't trust them.

The technician told us 295+tax covers all the cost of the repair including his next visit because there is a part not working as he told us.
Then after we bought the part, the woman on the phone told us we need to pay 80+ 30/half hour for the technician to come. What the F. Li a r.

Exact same as others. told $80 over phone. then $320 when they got here. fixed nothing. tried charging me double the price for a part. that's when i finally got wise and checked homestars. wish i had seen these reviews before. STAY AWAY. pick anyone else but these guys....

My microwave wasn't heating up and we called them to check what was wrong. They told us that they would charge us $ 80 and if we decide to go with repair they will deduct that $ 80. The guy shows up and says most probably it could be a small defective part and trouble shoots it as an issue with diode. Just for doing that he gave us an invoice for $ 295 plus tax. He also gave us a quote for $ 539 plus tax to replace the magnetron where as the new microwave costs only $ 444.00. Also a
brand new magnetron only costs $199 plus tax. Do not use this service at all.

I wish I had read these reviews before I called them. My ice maker in the freezer was not working. They sent someone to the house to “replace it”. Nice guy but almost 1,000 later it was not working. The tech came back and told me the water line was disconnected. It was obvious he broke it and at the end of the prior visit left it running behind the fridge. On day he came back he basically ran out the door saying he did not break it and I needed to have the connection fixed. I had the connection fixed only to now have the water leaking fully into the freezer and out onto the floor. They will not come back to fix it making an excuse that the line doesn’t work because the water pressure changes. How on earth could the water pressure have changed. Just nonsense. They obviously think I am an idoit. Will engage a lawyer to get our money back.

The freezer section of our fridge stopped working. The person was polite and knew what was wrong with the freezer, but required $290 before he would tell us! He also told us how much better the old fridges are that it was better for us to repair it rather than buy a new fridge. But the cost to repair is the same as buying a new fridge - but the parts are only warranted for 30 days!! Who would pay $1800 for a repair that is only guaranteed for 30 days?? This is a very Misleading and untrustworthy organization.

I called them to book an appointment for fixing a washing machine. it was an error code F-1 and I knew it was the circuit board. I even told that it was the circuit that needs to be changed when I called to book an appointment and to the technician as well. Iwas told they $80 for the technician to arrive at my home and if I decided to go with the repair the $80 will be deducted. I repeated told the tech it is the circuit board but he said he can fix it and it is not the circuit board and it will total $280 to fix. then he takes the whole washing machine apart and tells me "yea its the circuit board". he charges me $280 for the labour just to open the washing machine plus $580 to replace the circuit board. I could have bough a new washing machine. This company is a fraud company,

Paid for quote to fix stove. Gave my Mastercard number over phone. Was charged over 300.00$ for quote. Total rip off. Criminals! Now fighting Mastercard to get money back. Apparently repair man spent less than 5 minutes looking at stove.