Steam Dry Canada

Duct Cleaning
10224 157 Street Northwest Edmonton AB T5P 2V1
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HomeStars  >  Green Products & Services in Calgary  >  Steam Dry Canada  >  Terrible service, terrible product
Ashley in Edmonton
Ashley in Edmonton
0 reviews Edmonton, AB

Terrible service, terrible product

We had our carpets cleaned by Steam Dry in July 2022. Afterward, we noticed none of the stains were actually clean. I applied spot shot to these areas, and they were clean-able.

I contacted Steam Dry to follow up, provided photos, including the pictures where I was able to clean what they didnt. They told me these stains were permanent.

My experience talking with Lisa their representative was disappointing. I found her curt and rude. When I asked to speak with a manager, she just flat out said no. She refused a refund, saying their only option was to return and try again. I requested a different technician- she again refused flatly and rudely.

Ive had my carpets cleaned by another company in the past, so I am aware whats possible with carpet cleaning- this company completely failed me. Definitely will not ever be returning.

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