AMAZING! From beginning my search to the post installation, Michael and Charles were amazing. Michael was very responsive, patient and worked with us and most importantly honest. Charles has such a great energy and such a joy. He came to measure and do the install. The install went without a hitch. There was a minor mistake, a cord that was too long, and it was corrected in 3 days (right after the weekend). When we put in the order, I was provided with a timeline on an estimated installation date and it was accurate! No fluff and done on time. We have received so many compliments on our window coverings. They look stunning!! Thank you Window Blinds Direct for making it so easy. I would HIGHLY recommend.