True Flame Gas Repair Services Ltd.

Fireplaces
Mississauga ON L5N 7C5
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True Flame Gas Repair Services Ltd.
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99%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 8 timesBest of the Best '22 Best of Award '22winner 8 times

Reviews for True Flame Gas Repair Services Ltd.

Average customer rating:
10 10 (115 reviews)

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Nadia in Toronto
Nadia in Toronto
1 review Burlington, ON
10/10

Maintenance of Gas Fireplace

Absolutely top notch! Jeff responded quickly to my enquiry about servicing our gas fireplace. He was here the next day and did a thorough job cleaning and repairing. We were impressed by his professionalism and how he explained everything he was doing.

Approximate cost of services:
$500.00
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Company Response

Thanks for the review and kind words Nadia! Glad to get the fireplace up and running again in a safe manor. Cheers!

Private User
Private User
Private User reviews Brampton, ON
10/10

Gas fireplace repair

Was able to diagnose the issue quickly and provide us with options to fix it. Very efficient, professional and kept the room clean

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to write a review! Glad to read it!

Cheers

Jeff Da Costa, Licensed Gas Technician
Owner | True Flame Gas Repair Services Ltd.
Tel. 416.888.4761 | Tel. 905.467.4761
Email jeff@trueflamegas.com | Web www.trueflamegas.com

Private User
Private User
Private User reviews Mississauga, ON
10/10

Fireplace Service

Jeff arrived on time and did a full assessment of our fireplace to not only diagnose the issue, but did a full safety check as well. Jeff was very thorough in his explanation of the issue and was more than willing to answer any questions. He provided various options to fix the issue, but explained the pros/cons of each and potential future issues that may arise with certain options. He repaired and cleaned the fireplace and did a post-fix safety check to make sure that the fireplace was operating as expected.

Overall Jeff did an awesome job and he will be my go-to person for my fireplace.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to review! It was a pleasure meeting you and getting the fireplace up and running again so you guys can enjoy!

Cheers!

Jeff
True Flame Gas Repair Services Ltd.
(416)888-4761
(905)467-4761

Hilary
Hilary
0 reviews Oakville, ON
10/10

Gas wood stove

Our natural gas wood stove needed a new fan and remote control replaced. We were referred to Jeff through a friend. Jeff was extremely knowledgeable, and professional. He took the time to explain things and made sure that I understood the information. I haven't received such confident service like this in a long time. His work is truly exceptional. We will definitely use him again in the future and I would recommend him to any one.

Approximate cost of services:
$640.00
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Company Response

Hilary!

Thanks for taking the time to write a review! It was a pleasure meeting you and getting your fireplace working properly again. It was also great chatting with you afterwards!

Cheers

Jeff

True Flame Gas Repair Services Ltd.
416 888-4761
905 467-4761

10/10

Gas fireplace service

Jeff was truly professional. Arrived on time and explained the problem. He gave us options, answered all our questions and fixed it by just changing a part. He is thorough and knowledgeable. I recommend him for 100% satisfaction.

Approximate cost of services:
$300.00
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Company Response

Thanks for taking the time to write a review Nisha! It was great meeting you both that day. Cheers!

Jeff

True Flame Gas Repair Services Ltd.
416 888 4761
905 467 4761

Darlene
Darlene
1 review Mississauga, ON
10/10

Fireplace repair

Jeff was very professional and did a great job explaining the repairs needed to rectify the problem with my fireplace. He was very considerate to call and let me know he would be 20 min late. Efficient with repairs. I highly recommend.

Approximate cost of services:
$324.00
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Company Response

Hey Darlene

Thanks for taking the time to review and welcome to Homestars!
I think you will be better off finding a trade here that can help you with what you need and hopefully not be left hanging again.
It was a pleasure meeting you and getting your fireplace repaired and firing in a safe manner.

Thanks again!

Jeff
True Flame Gas Repair Services Ltd.
416 888-4761

Harj from Brampton
Harj from Brampton
3 reviews Brampton, ON
10/10

Fireplace service

Hadn't used my gas fireplace for approximately 5+ years (is about 13 years old). Called Jeff and he came over and we discussed that he'd see if there were any issues that would mean it needed to be replaced, or service it and make it useable if it was in good working order.

Jeff was courteous, clear in communication and extremely clean. he managed to get it working, clean it out and perform all safety checks in a very efficient manner.

Thanks Jeff!

Approximate cost of services:
$240.00
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Company Response

Hey Harj!

Thank you so much for taking the time to review. Glad I was able to help and that you were satisfied!

All the best!

Jeff
True Flame Gas Repair Services Ltd.
416 888-4761

Private User
Private User
Private User reviews Milton, ON
10/10

Repair gas fire place

Jeff repaired our fireplace - the ignition was not working. Great job -very personable. It’s working perfectly now. He was careful to protect our hardware floor and cleaned up as well including cleaning our glass and vacuuming out the fireplace.

Approximate cost of services:
$600.00
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Company Response

Thanks for taking the time to leave a review! I am glad you were satisfied and I hope you and your family can enjoy using it once again this upcoming winter.

Cheers!

Jeff

True Flame Gas Repair Services Ltd.
416.888.4761

Merv
Merv
0 reviews Oakville, ON
8/10

POOL HEATER PROBLEM.

We had used Jeff once before and were very pleased so we asked Jeff to look at our pool heater which was not working properly.
He came over promptly, told us our pool heater required replacement and disconnected our gas line.

Approximate cost of services:
$250.00
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Company Response

Thanks for the review Merv!

Glad you were able to sort out the issue with the company that installed your new heater. I will take this positive review as I feel it is warranted more than the 0 you originally gave me due to another company's dishonesty.

Cheers!

Jeff

True Flame Gas Repair Services Ltd.
(416) 888-4761

Carmen
Carmen
6 reviews Milton, ON
10/10

Pool Heater Repair and Service

We recently moved to a new place with a Pool. Jeff came out to look at our heater, which was giving a sensor error. Jeff was able to come on short notice and address the issue on his visit. He took the time to explain the issue, offer tips for future maintenance and share pictures/videos of what he did. I appreciated the additional time he spent to prevent future issues. I will definitely be using Jeff in the future.

Approximate cost of services:
$650.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review Carmen. It was a pleasure meeting you and going over some of the key things to know as a new pool owner. I hope you guys enjoy your summer.
Cheers!

Jeff Da Costa
True Flame Gas Repair Services Ltd.
416-888-4761

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True Flame Gas Repair Services Ltd.

At True Flame Gas Repair Services, we specialize in the repair and maintenance of gas-fired pool heaters & fireplaces.

We are committed to providing our customers the best value, knowledge & quality of service possible.

All of our service & repair work includes a detailed report on the safety and operation of the unit so you can rest at ease.

We are fully licensed & insured!

**Pool Heater Service / Repairs**

We service & repair all makes and models of gas pool heaters including the ones listed below.

We carry the most popular parts on our vehicle to provide the best service possible.


• Jandy • Laars • Hayward
• Raypak • Sta-Rite • Zodiac
• Pentair • MiniMax • Rheem

**Fireplace Service / Repair**

We service all makes and models of gas fireplaces including the ones listed below.
We also carry the most popular parts on our vehicle to provide the best service possible.

• ARCHGARD • CFM • CONTINENTAL • DROLET • DRU
• GSW • GTI • HEAT N GLO • HEATILATOR • HUNTER
• INSTAFLAME • KINGSMAN • LENNOX • MAJESTIC
• MONTIGO • NAPOLEON • PACIFIC ENERGY
• PETERSON • POLARIS • PORTLAND WILLAMETTE
• REGENCY • SECURITY • SELKIRK • TEMCO • VALOR
• VERMONT CASTING • WOLF STEEL

All service is done with a drop cloth in place and we leave our boots by the door during a fireplace service call.

We also back up all of our work preformed with a 30 day service call warranty.

CATEGORIES
Fireplaces
PRODUCTS
Pool heaters. gas fireplaces, gas line, kitchen ranges.
SERVICES
Gas fireplace & pool heater service, repair and installs.
BRANDS
Majestic. Valor, Vermont Casting, Insta Flame, Regency, Napoleon, Continental, Kingsman, Marquee, Town & Country, Heat N Glo, Heatilator, Peterson, Real-Fyre, ... and more.
SPECIALITIES
We repair/install gas fireplace and pool heaters.
WEBSITE
http://www.trueflamegas.com/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
2
RETURN POLICY
Warranty on all parts installed.
PAYMENT METHOD
Visa, Mastercard, AMEX, Cash, Cheque, ETransfer
LICENSES
G2 Gas License
MEMBERSHIPS
TSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day service warranty, 90 days on parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.