Pacesetter Homes

Purchased a spec home. Moved in in Oct 2013. Still waiting for our rough grade to pass as it has failed twice already. We would like to move forward with our property but cannot do anything until the lot passes. We just keep getting strung along and it's taking a toll on our sanity seeing the rest of the neighbours get grass. They take your money and let you wait until it's convenient for them to deal with your issues. Dealing with inconsiderate contractors that block your driveway and I could go on but maybe later.

I am building a single family home with Pacesetter Home. It has been an endless nightmare for me. There is no credibility on their words. The story they told me keeps changing. They did not hesitate to infringe my rights to maximize their own benefits. The only goal for them is to close the deal. After you sign the contract, they will not be responsible for anything. I even had to pay for mistakes they made themselves! My only suggestion is save your money and STAY AWAY from Pacesetter Home before it is too late!!! If it has been too late for you to get out, use a recorder or your phone to record all the conversations you have with them. Have everything in writing and have them to sign. Pay 200% attention on everything comes out from their mouths. Otherwise you can be trapped.

Hi. So what is going on with our build? My wife and I have been waiting for almost 3 months after signing to start digging to build our house. Our agent barely calls me for update unless I call them. So what is going on?

After seeling the hosue services is very very worst
This is my review after one year,still facing the problem,no one call or no one come and fix the problem
and at the time of possation the construction manager make rush ,so you can not recognize the diffeciency
if you have other option please don't buy pacesetter home

Do not build with pacesetter in Regina. Our sales person is Jillian. The manager is Curt. POOR CUSTOMER SERVICE. Helpful only until you sign. Does not stay true to their word.

I would just like to put some good vibes out there about Pacesetters. We found our home in Langdale for a fantastic price and jumped on it as soon as well could. The sales manager, Rick Metcalfe, has been very helpful and he has even gone above and beyond for us making sure that all our questions are answered and our needs are met. The builder, Peter, is amazing, he takes so much pride in his work and it shows throughout the house.
We have only been living there for 3 weeks and have now started to live in the mud that comes along with purchasing a new house. We were told we would have a garage, deck and rough grade done in the spring (or as soon as possible) and I believe that Pacesetters will see this through.
This is the first time my husband and I have ever bought a home, so we've learned a lot along the way. There are always bumps but thats what makes things fun!
I can't wait to be able (for the first time) to sit out in my own backyard and bbq while drinking a nice ceaser and watching my dog run around his very own backyard.

Cheers to you Pacesetter! Keep up the fantastic work and thank you for helping making our homeowning dreams come true!
Can't wait for the Summer to see our home completed!

Amazing experience! Sales team of Sue and Patty were wonderful and supportive! They were always on top of progress in our home during construction, and even helpfully pointed out things in our walkthroughs they thought we might need to address. Huge hearts in these women and actually care about you as a person! We will spend the time to search what community they are in when we purchase our next home!! I can't tell you enough how wonderful these ladies are!!! Our house was completed well before the year they estimated in the beginning. Possession day was smooth and hassle free! Nikki was wonderful when doing the final walk through and very supportive! Only issues were a few door stops and paint. The only downfall of possession day was having the painters there that day. They left a bit of a mess in each room ( from sanding) but we cleaned it. Dealing with the warranty department had been quick, easy and they have always been in contact with us and issues resolved! Also a huge thank you to the site superintendent James and Trevor! We've had some issues with the debris and it was taken care of immediately and done well beyond what we expected. We would purchase a Pacesetter home again and I have referred them( and the lovely sales team of Sue and Patty) to my best friend who also purchased a home. Almost 3 months in our home and we are so happy!!! Thanks Pacesetter!!!

This is my request to all home buyers in Edmonton do NOT ever buy Pacesetter duplex at Laurel or anywhere or any home from Qualico home builders. They don't care after taking the downpayment and signed agreement. No customer service at all. Their Managers are unprofessionals and all they care is about their commission.
My biggest mistake was that I didn't read their reviews in this website, the reviews in this website is very truthful and useful for new home buyers to know the real facts about any home builders. Home buyers should always read the reviews before got trapped with false promises by this company called Pacesetter.
Please be aware before investing your entire life earned money.

So regret to spend such big money once in my life on buying a house from pacesetter homes. Bad bad constructions job supervision. Bad bad framing foundation and concrete floors.