Repair Care

Appliance Repair
Toronto ON M6K 2X8
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90%

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Reviews by rating (past 12 months)

Reviews for Repair Care

Average customer rating:
9.1 10 (499 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Fridge repair - defroster thermostat

The staff over the phone were efficient in booking the appointment and explaining their billing procedure up front. The tech worked diligently and explained what he was doing along the way which was very helpful.

Approximate cost of services:
$340.00
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Company Response

Awesome! Thank you for your review and letting us know about your experience with our company. At RepairCare, our company motto is to be fair, professional and ethical at all times. Client care is at the forefront of all we do. Our team ( technicians and office staff) understands the importance of providing full disclosure to our pricing and keeping the client informed about the repair and is held accountable for such. Thank you for letting us know we are providing the high level of quality service we strive for and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliance repair needs.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

liannamator
liannamator
0 reviews New Westminster, BC
10/10

Washer fixed, very pleased

Got our washing machine fixed in very little time (same day!) and no hassles at all. Highly recommend.

Approximate cost of services:
$250.00
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Company Response

Fantastic! Thank you for your review and letting us know about your experience with our company, Lianna, We are so pleased that your experienced the RepairCare quality of service we stand behind. Service that is fast, efficient and friendly without any hassles. Thank you for choosing RepairCare. We appreciate your business, Lianna and invite you to call us for all your major home appliance repair needs.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Private User
Private User
Private User reviews Uxbridge, ON
10/10

Washing machine repair

The washing machine is a front load model which started to leak from the bottom of the door when the machine was in use. The seal around the door had become distorted so needed to be replaced. I called the company and the technician came out & assessed the situation. He ordered a new part which arrived within a week. The same technician came back and made the repair so now I have the washer back in working order.
Everyone with whom I dealt was polite, efficient and professional.

Approximate cost of services:
$400.00
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Company Response

Amazing. Thank you for your review and letting us know about your experience with our company. At RepairCare, client care is at the forefront of all we do. As such we hold our technicians and office staff accountable for providing a high level of quality service that is fast friendly and efficient, while making you feel like the valued client that you are. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliance repair needs.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Private User
Private User
Private User reviews Toronto, ON
10/10

Dryer Repair

Great service. I have used this company a few times before. They are always friendly and easy to deal with. They explained everything to me and kept me informed throughout the process. I would definitely use them again. Thank you RepairCare!

Approximate cost of services:
$225.00
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Company Response

Awesome! Thank you for your review and letting us know about your experience with our company and for your loyalty. At RepairCare, we understand how stressful it is to run a home with a broken appliance. As such, we strive to provide service that is fast, friendly and efficient. Getting the job done in a timely manner, while keeping our clients informed throughout the process. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and look forward to servicing you in the future.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

A.M. in Calgary
A.M. in Calgary
3 reviews Calgary, AB
10/10

Professional and Friendly

A great company who kept us in the loop at all times. Everyone we dealt with was friendly and professional and work was completed as quickly as possible. Very impressed.

Approximate cost of services:
$200.00
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Company Response

Amazing! Thank you for your review and letting us know about your experience with our company A.M. We are so pleased you received the RepairCare quality of service we stand behind. At RepairCare, we understand how difficult it is to run a home with a broken appliance and want to be part of the solution. Providing high quality service that is fast, friendly and professional are ways in which we do that. Thank you for letting us know we are on the right track and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliance repair needs.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Lisa
Lisa
1 review Abbotsford, BC
10/10

Repair washer

I had a previous repair with exceptional service,This was actually free service with warranty for previous fix I am extremely satisfied they were quick and efficient with getting my washer working again. They had no issue doing it free of charge either , as they have a warranty with their repair service. On top of that they also showed me how to repair it myself if it happens again.
So saving future bill possibly too.. Thank you I reccomend you to anyone I know to your company great customer service and team.

Approximate cost of services:
$235.00
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Company Response

WOW! Thank you for your review and letting us know about your experience with our company, Lisa. At RepairCare, we strive to be fair, professional and ethical at all times. Providing a high level of quality service and standing behind our work, is something we take pride in. We know that sometimes we don't get it right, but are committed to making it right. Our warranty program provides the protection our clients need if the issue arises again within the warranty period. We are so pleased that you experienced the RepairCare quality of service we stand behind, that the service was exceptional, quick and efficient. Thank you for choosing RepairCare, Lisa. We invite you to call us for all your major home appliance repair needs. We appreciate your business.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Kastraw in Toronto
Kastraw in Toronto
1 review Toronto, ON
10/10

Appliance Repair

This is the best company! I have been a client for years now and they never failed me. Their customer service are great, they make me feel taken cared. Truly a Trust worthy company. Highly recommended. Technicians are very skilled. I will use them again. My family and relatives trust our appliances with repaircare

Approximate cost of services:
$245.00
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Company Response

WOW|!! Fantastic! Thank you for your review and letting us know about your experience with our company and for your loyalty, Kastraw. We are so pleased to know that the continued service we provide instills trust in our company and your appliances. At RepairCare, we strive to be part of the solution, not add to the problem. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare, Kastraw. We appreciate your business. We look forward to continuing to provide the high level of quality service you deserve.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

michelduran1824
michelduran1824
1 review Vancouver, BC
10/10

Washing machine troubleshooting

After the freezing holidays break, our washing machine stopped working. I called Repair Care based on the reviewed I read on the internet. The representative was very clear in the explanation on how they proceed and the fact that they have a flat rate ($240 + tax). I knew in advance that if the repair would be easy and fast, the cost will be the same. The next day the technician came, very knowledgeable. He made a diagnosis and fixed the problem. It felt easy, guess what, it feels easy when you watch Usan Bolt winning the Olympic, same idea! The washing machine is back in business and I learn a new trick to maintain it, so all good!

Approximate cost of services:
$276.00
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Company Response

Awesome! Thank you for your review and letting us know about your experience with our company. At RepairCare, we strive to be fair, professional and ethical at all times. As such, we provide complete disclosure of our pricing prior to booking the appointment. This way there are no surprises. Our technicians are friendly, professional and knowledgeable and try to get the job done in one visit. If we have to return, we do not charge extra for the return visit or repair. It is all covered under the flat fee. We are so pleased your learned a new trick to maintain your machine and invite you to call us for all your major home appliance repair needs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

markdiz
markdiz
0 reviews Komoka, ON
10/10

Refrigerator repair

Ahmad was fantastic. Very knowledgeable and personable. 10 out of 10! Thanks for taking care of our request so quickly and efficiently.

Approximate cost of services:
$500.00
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Company Response

WOW!! Thank you for letting us know about your experience with our company, Mark. Amazing! Thank you so much for letting us know you experienced the RepairCare quality of service we stand behind. Ahmad is a great addition to our team. He really amplifies the qualites we look for in our partners. Technicians that are knowlegeable and will go the extra mile to make our clients feel valued by providing service that is fast, friendly and efficient. Thank you for choosing RepairCare, Mark. We appreciate your business and invite you to call us for all your major home appliance repair needs.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Suzanne in Barrie
Suzanne in Barrie
0 reviews Oakville, ON
0/10

service

They charged us $135 for plugging in our stove.
Unfortunately, i was desperate to do my Christmas baking and didn't notice that my husband unplugged the stove instead of the Christmas lights.
I called this company.
A fellow came and plugged in the stove and left in 2 minutes.
I suggested to the owner, that a reduced rate of their standard call of $135 could be considered, but the suggestion was not considered.
I do not recommend this company.
Find yourself a reliabale trades person and don't rely on this kind of a company.

Approximate cost of services:
$135.00
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Company Response

Thank you for your review and letting us know about your experience with our company, Suzanne. We are so sorry to hear you feel that way. At RepairCare we strive to be fair, professional and ethical at all times. As such, we give full disclosure to our pricing prior to coming out. Per the recording we sent you, at the time of booking the appointment, we let you know the cost of the service call/diagnosis fee and the repair fee. We also let you know that we charge for the fix not the time. Regardless of how long it takes to fix the machine. Whether it is 5 mins or 5 hours. Whether the technician has to do a hard reset or take the whole machine apart or return visits are needed. It is all covered under our flat fee as we charge for the fix not the time and you agreed. As a goodwill gesture we did not charge you for the fix, we charged for the service call/ diagnosis only. We are so sorry that after the service was performed, you had an issue with the pricing and insisted that we charge an administration fee. Letting us know that if we did so then you might consider paying us and that we could not manage your expectations. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Repair Care

Hello and welcome to Repair Care! Thank you for considering us for your appliance repair needs. As homeowners ourselves we know how stressful it can be when something we depend on isn't in working order. As such, we want to be part of the solution and not add to the problem. At RepairCare strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. We are committed to providing a high level of quality service we can stand behind. Thank you for choosing RepairCare. We appreciate your business.

We are proud of our mission statement:
We Strive to be: FAIR PROFESSIONAL & ETHICAL, Keeping CUSTOMER SERVICE at the forefront of all that we do! going ABOVE & BEYOND when we can. Sometimes we don’t get It RIGHT but we are committed to making It RIGHT!

CATEGORIES
Appliance Repair
SERVICES
1) Fridge Repair 2) Stove Repair 3) Oven Repair 4) Dishwasher Repair 5) Cooktop Repair 6) Microwave Repair 7) Washer Repair 8) Dryer Repair 9) Fridge Install 10) Stove Install 11)) Oven Install 12) Cooktop Install 13) Dishwasher Install 14) Microwave Install 15) Washer Install 16) Dryer Install
BRANDS
Repair Care services all major appliance brands and our vast knowledge of each one allows us to serve you better! We work with the following brands: Bosch, Electrolux, Fisher & Paykel, Frigidaire, KitchenAid, Kenmore, Magic Chef, Maytag, Miele, Sub Zero, Thermador, Viking, Westinghouse, Whirlpool, Wolf and more. Our dedication to appliance repair sets us apart. Our skilled technicians span over numerous brands and understand issues specific to each one. RepairCare know what it can be like to have an appliance on the fritz, but worry not because our team is on it! We come equipped with the parts we need for each appliance and appliance brand.
SPECIALITIES
RepairCare specializes in Fridge, Stove, Oven, Mixer, Dishwasher, Washer, Dryer, Appliance repairs regardless of make, model or style. We have a team of skilled technicians on standby ready to help you today. Our same day and emergency repair is outstanding. Repair Care technicians are easily able to determine and diagnose the cause of your appliance’s malfunction and eagerly await your call. Our vans are loaded and ready to go with all the parts you need for your major appliance. We specialize in all areas of your appliance repair needs. Many times, there are common, easy solutions to your appliance’s malfunction and our technicians are able to quickly fix the problem. Choose RepairCare to get the job done right!
WEBSITE
https://www.repaircare.ca/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Debit, Credit
LIABILITY INSURANCE
Yes
DIPLOMAS
G2 Gas Certificate
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$120
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.