We first met Daniel at the home show maybe more than half a decade ago when I was pregnant. Just starting to renovate a big project, it was a no brainer that a good water system was a must. The water softening is really so luxurious, we really feel it when we shower anywhere outside of our house. Our skin feels softer and we think it helps with our eczema problems. The whole home carbon filter gives me some relief when our children end up drinking from any of the other taps - as we happen to live in one of Toronto's older neighbourhoods (and likely older water lines). Both are also helpful for our instant hot water tap, our plumbed steamer, two freezers (for ice), and espresso machine. But the reverse osmosis machine is the one we can't live without. We crave our delicious tasting water. I have a Thermos beside me right now. Outside it just doesn't taste nearly the same. Our friends come by and savour our water. My children prefer to drink water over any other beverage (they have never had any cavities), and my older one brings two Thermos' to school as she doesn't like the taste of her school fountains (even though they have a new filtered school fountain). The cherry on top is Daniel's consistent and reliable service. He comes by for something as simple as dropping off filters or maintenance to something as complex as a replacement part (still under warranty)! Out of our full-gut home renovation, he is one of two trades that I still see regularly and would recommend without a blink of an eye. Thank you Daniel for everything. I can't remember the cost, it was too long ago. But whatever it was, it was a great investment with ongoing returns.