General Flooring Canada

Floor Retailers
Toronto ON M3J 2C4
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Floor Retailers
General Flooring Canada
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91%

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Reviews for General Flooring Canada

Average customer rating:
9.4 10 (36 reviews)

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allen
allen
0 reviews Toronto, ON
10/10

Flooring renovation

We are glad we chose General Flooring for the job, great customer service from the beginning to completion. Excellent work, we definitely will recommend this company to my friends.
Thank you, guys

Approximate cost of services:
$6,000.00
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ekant.ism
ekant.ism
0 reviews Toronto, ON
10/10

Flooring installation

Really fantastic flooring installation and at a great price. Really impressed by the support throughout the process right from the evaluation meeting to the finish. Highly recommend to take their service

Approximate cost of services:
$3,000.00
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Alan in Toronto
Alan in Toronto
3 reviews Toronto, ON
1/10

Hardwood and Installation

The price of the hardwood was very reasonable but the installation was terrible and the company's response to my concerns was even worse. The installers were not professional and left dents throughout all the hardwood they installed (see pictures). I suspect the machine they used to cut the hardwood left these marks. They finished the job in the evening and it was dark and I didn't notice the marks. Painters arrived the next morning and put tarps all over the floors. I didn't notice all the marks until the painters left. I advised the company and they said I approved the job when the installers left and they would not do anything.

Approximate cost of services:
$4,100.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer, your review has been received, even though the team worked for you had many good comments from before, we have decided to suspend them for further investigation into this case.

Rouzbeh in Toronto
Rouzbeh in Toronto
6 reviews Richmond Hill, ON
10/10

Great work and great support service

General flooring company provided me a great work. It was a quite big project including removal of existing old tile and wood floors, installing engineered hardwood + tile for about 2000 sqft, and sanding and refinishing stairs.
They had a large group that worked quite fast and were able to finish everything on-time in about 14 days. They usually work from 9am to 7pm and sometimes more including Saturdays. The most important part was that they were able to finish on time. The reason is that I had everything based on the initial time estimate including another group for renovation, moving company, my condo elevator, ect. and any delay could mess all arrangements.
The quality of their job is great and the price is also very good. More importantly they stand by their service and if there is any concern they address to the customers satisfaction. For instance, after they finished we noticed the hand-railing of the stairs is loose. They accepted and fixed the issue ASAP.
Before I hire them I spend a lot of time to search for the best company to do the flooring and I finally chose the General Flooring. I am extremely happy for my choice and will recommend them to my friends if they needed. Way to go and keep up your great service.

Approximate cost of services:
$17,000.00
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Company Response

Thank you so much Rouzeh for your kind words!

10/10

Upstairs Flooring Replaced

First off, no one asked us to write this review. I met with three different companies, and we chose General Flooring. Zoe was a big help throughout, as the office manager. She explained everything in a friendly manner and was transparent and professional! Communication was really great with everyone. The workers were punctual, hard-working and extremely diligent. They got the job done (the upstairs of our larger semi-detached East York home) in two longish days. We installed engineered hardwood. Cutting was done outdoors and dust minimized. Clean up was perfect. I would not hesitate to employ this company again for further work and highly recommend them!

Approximate cost of services:
$6,000.00
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Company Response

Hello Stephanie, Thank you so much for your kind words! We're happy to assist you with your future needs. Happy New year to you and your family!

dilmurat in Toronto
dilmurat in Toronto
1 review Toronto, ON
10/10

Quality work

I contacted the company when I’ve yet to move in to the new house so all the work was done remotely by communicating with the general manger and I couldn’t be more happier with the result of their work.
I compared with a few different flooring companies and I find General flooring’s price to be very competitive.
Great experience over all and highly recommended!

Approximate cost of services:
$15,000.00
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Joseph in Toronto
Joseph in Toronto
1 review Vaughan, ON
10/10

Great job! New flooring for 2 rooms

Typically we search a few providers for projects like these but from the time we stepped into General Flooring, we felt comfortable. Friendly, up front, reasonable pricing and good quality product. It was an efficient experience and the install went exactly as planned with no issues or delays. We are very happy with General Flooring and wouldn’t hesitate one bit to recommend them. We will use them again for future fitting needs.

Approximate cost of services:
$2,400.00
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cecilialu89 in Concord
cecilialu89 in Concord
0 reviews Vaughan, ON
10/10

Laminate flooring

We are very happy we went with General Flooring. Great customer service, good and well priced flooring. The installation was completed very quickly. Zoe was especially helpful throughout the whole process.

Approximate cost of services:
$4,500.00
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Private User
Private User
Private User reviews Markham, ON
10/10

Floor renovation

Excellent work, professional service, appreciated the help! Stefanie perfectly arrange the whole project for me, also provide me many ideas in terms of design,I will recommend this floor company to my friends, they deserve it!

Approximate cost of services:
$3,000.00
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Candice in Toronto
Candice in Toronto
1 review Toronto, ON
10/10

House Flooring

The hardwood and laminate flooring we purchased from General Flooring Canada are in very good quality at a reasonable price.

Stefanie provided a great level of customer service when we were choosing amongst different design and materials. Her recommends are super helpful and we received the ordered products the next day, which makes the whole renovation process more smoothly.

Approximate cost of services:
$4,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about General Flooring Canada

At General Flooring Canada, we provide top-notch flooring solutions catering to the needs of our customers. We’re dedicated to run our business in an honest and professional way to strive to make a positive impact on our customers. Our range of services includes laminate flooring, hardwood flooring, engineered hardwood flooring and vinyl flooring. Here at GFC, we’re committed to providing quality and customer satisfaction through our innovative product design. Our vast selection of flooring includes smooth, wire-brushed, hand-scraped, oil finished, semi-gloss, ultra matt, unfinished and more. With a lavish 200k+sq.ft of flooring in stock, we ensure to deliver flooring products right at your doorstep. Also our showroom offers flooring options, surface types and gloss levels with over 100+ color to choose from, assures that you always get what you need. Apart from providing flooring products, we indulge in doing installation services. We also work directly with Canadian hardwood manufacturers and import Canadian made laminate flooring and vinyl flooring. We have made the purchasing process easier by establishing a reliable and streamlined inventory returning and exchanging process. More importantly, our mission is to bring you the best flooring possible and make your life better.

CATEGORIES
Floor Retailers
PRODUCTS
Laminate, vinyl, hardwood, engineered hardwood, porcelain tile and all kinds of accessories
SERVICES
Both Commercial and Residential Floor Installation, Stair Installation, Stair Refinish, Interior Home Renovations including kitchen renovation, bathroom renovation and basement renovation
BRANDS
Sherwood, Appalachian,Canadian Uniboard, etc.
STYLES
Depends on customers' choices. Free design available.
SPECIALITIES
Residential and Commercial renovation projects
WEBSITE
http://generalflooringcanada.ca/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
5
RETURN POLICY
up to 3 boxes within 2 weeks; 20% restocking fee will be applied for the exceeded part
PAYMENT METHOD
Cash, Certified Cheque, Direct Debit, Visa, Mastercard
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
No Minimum (Excluding promos)
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One year warranty for installations and 10 to 35 year manufactures warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.