Canadian Pro Interlocking

The most important thing to keep in mind while reading this review is that the quality of work provided by Joe and Canadian Pro Interlocking is abysmal. They dID not use any machines for digging. They did not get rid of any materials using bins. They did not know how to lay the stone properly. They do not do any edging and your stones will start moving the minute they are laid down. They do not own any vehicles and will show up in UHAUL van to your house. I have lost a total of $11,000 which does not include me paying someone to fix the disaster this company has created in my backyard. This is just the money he owes me because he never finished the work.

Red Flags:
1. Business address provided on the contract is the address of the Shoppers Drugmart in Brampton and not a legitimate office.
2. Business address provide on BBB is not recognizable by Google Maps.
3. Drives a rental UHaul truck instead of a company vehicle.
4. Demands that all money be given upfront and will not pay for any materials.

Please read this review in entirety if you want to save your family years of torture and financial catastrophe.

We signed the contract on July 21st 2019 with Canadian Pro Interlocking. The project was divided into two phases. Phase I was $22,000 for the backyard and Phase II was $12,000 for the front. The backyard took over 400 days to finish. The front yard was never finished. Joe promised to refund the remaining amount but has refused to do so for the past 6 months.
Deadline Number 1 given: 1 week. Verbal deadline.
Deadline Number 2 given: September 25th, 2019 in writing
Deadline Number 3 given: May 31st 2020
More deadlines were provided but never met.
Number of Messages communicated: Thousands (all screenshots available)
Number of Phone Calls made: hundreds (all screenshots available)
Number of Phone Calls answered: Only when there’s a payment to be received.

The contract was to lay stones in the backyard and the front of the house. It also included demolishing the concrete we have in the front yard. Joe showed up about 5 times, did work for about 3 to 4 hours at a time and laid some stone in the backyard. What I did not understand at the time was he was only coming to get the money from me. He took 93% of the cost upfront during those 5 visits because that is how the contract is designed. I also paid $7200 for the stone out of my own pocket. He does not pay for the material because someone did not pay him for some material in the past. He did say that he will pay if any extra material is needed. Joe was recommended by someone I thought I could trust. Turns out he only gave the reference because Joe promised him some free work. Once Joe had all the money he simply disappeared. He promised repeatedly that he will show up but to no avail.

The stone sat on our front lawn for 5 months destroying our grass. It was in December that I moved all the stone in the backyard. He joked about me building muscles by moving all that stone. In addition, the skids that came for the stone are still sitting in my garage. I had to move everything to the backyard because people driving by thought that it was there for the taking and I caught two before they took off with it.
There was complete radio silence until 1 message in January telling me that he will start the work as soon as possible. May came and according to the law, the home projects already in progress were to be finished and COVID 19 had no impact on it. He came over on May 12th, spent 15 minutes measuring the backyard (although it’s not clear why that had to be done because he had already taken the measurements at the beginning of the project) and promised me that he will order the additional materials which per the contract had to be payed for by him. He then told me multiple times that he will have the stones delivered. After reminding him again about the legal action and reviews, he delivered $900 worth of material. $4000 worth of material was needed to get the job finished. On May 25th, I sat with a completely destroyed backyard and no end in site from this nightmare company.

I then told Joe that I will have to take legal action and post reviews for this business. I had to do this about 10 times and each time his people showed up for 1 to 3 hours every 3 to 4 weeks to a little bit of work. The back yard was finally finished in October of 2020. Please keep in mind that the work began in July of 2019. They also put in wet polymeric sand and all the stones moved within a month. I then told them about taking legal action. They still did not fix the issue, only added new sand on the top and half my stones have old wet polymeric sand in them.
He will not answer his phone when you call him. He will go on complete radio silence for days and will not reply to any of your messages. He is quick to anger and will threaten you with a lawsuit if you demand that he completes the work that he promised. He told me that he doesn’t care about my review ( in writing). That by the time, I leave one review, he would have other positive reviews left on the site by other people (real or fake, I do not know) and it would be too late.

According to him he has 365 days to complete the work. In Ontario law, work must be finished within 30 days of a deadline given. He has breached the contract he touts multiple times.

I will bring legal action against him because I have no other option left to recuperate $11,350. Please save yourself heartache and months of misery and tension and hire someone who is honest and reliable.

During this very difficult time, service provided by Joe's company and his team, could be facing many obstacles. But we were very fortunate to have a chance dealing with them. Harris done estimate and offer many suggestions of design to pick from, convinced us, that we can relay on the team. We've to delay work because of raining days, but constant communication with Joe kept us well informed, so team could start as we planned. During pavers installation, we were satisfied with their work but also with additional, agreed improvements. We would like highly recommend Joe with his teams. They work is reliable, professional, with high quality. Final view is just exceptional !!!

Joe and his team were great to deal with. Service, communication and friendliness is rare these days but Joe and his team were always pleasant. Harris was no different. Their quality of work is high, and took the time to ensure the job is done right and to our liking.
Thanks all and we look forward to enjoying our new interlocking.

I received quotation from 3 other companies and quotation provided by Harris was very reasonalble. The work was to do interlocking in the front of the house. The material was delivered prior to the start of work. The work started on agreed upon date. The crew worked the whole day and finished the work. At the end they cleaned up the area before they left.
The work was professionally done from start to end. The job was well done. It has been a year now.

Joe and his team Taras, Serg and Ali were friendly, talented and amazing in designing and performing the work professionally at the front and in the backyard.

Joe and his team discussed, explained the process steps for artistic & creative design with stones cuts to enhance the existing round flower bed and house construction.

Harris with his background in design came up with an honest quote that explained the work in details. Also, he carried in his truck some samples in addition to the catalogue.

Joe and his team were amazing. Paid close attention to detail to make sure the job was perfect. If he wasn’t happy he would take it out and redo it. The work was beyond my expectation. It looks amazing. So happy with the quality of work. Do not hesitate to call them.

Joe and team thanks a tonne for making my drive way look so beautiful that it has become a star attraction in our community . For me they did a 7 STAR job , right from signing contract they made everything so seam less that I didn’t have to bother about anything be it choice of stone , workmanship and the extra asks which I requested them to do.
Can ProLock is team of thorough professionals who take a lot of pride in doing a perfect job and won’t settle for anything less. Not to forget very hardworking too because when they were working at our place in that week the weather was 40 degrees+ still the guys kept working.
In the beginning I was a bit nervous how will the final work come out but oh buoy what a beauty. Big shout to Mohib, Sergio, Taras ,John (he was the most hardworking!! ) , Harris with whom we signed the contract and captain of ship Joe!!

Will recommend everyone that if you want a good job without any hassle then go for Can Pro Lock

Joe and his team were amazing beyond words. They were very professional throughout the whole process. We had a lot of rain during the process but they managed to get the work done in a very efficient manner. The outcome was beautiful, our interlock looks amazing now. Best decision ever to go with Canadian Pro Interlocking.

After the initial wait period, which was longer than what I was told, the end result was great!

Joe and Taras are friendly and knowledgeable. They came up with creative inputs and suggestions which made the backyard look much better than what I had envisioned.

Quality of work was good and worth all the delays - the delays might be attributed to the ongoing COViD situation and delays in material etc.

We had a small issue with the steps once they had finished the job and the stones settled, they stopped by the very next day to fix it!

Thank you for creating a great entertaining space for us!

Amazing work by Joe Teres Mo Tommy and the team! Their work is absolutely jaw dropping. I loved the way my new interocking looks. They even gave me an amazing rate which I couldn't find else where. These guys actually worked extremely hard and took pride in their craft. I would highly recommend these guys! The before and after is absolutely spectacular work. Do yourself and your family a favor and hire these guys!