Canadian Pro Interlocking

great work

To be honest i was very weary of this company because i do my research and came across a few disturbing reviews.
My husband said this is the company we should go with, as price was good and presentation was good.
first day i knew everything would be so good, Joe is amazing person, very high charisma to accomplish job.
the team is intelligent and capable, the work came out exceptional.

this company offers 1% cash back for refferals, my family is currently in contract with them, my work is now paying for itself.
slowly but surley, i would not ask for more.

Thank you so mucho Canadian Pro! , the work is beautiful, the experience from beginning to end was flawless.
Highly Recommend!!

After 5 quotes i chose this company, after the end of everything i have to say I am extremely lucky , thank you to everybody at Canadian pro!

Canadian Pro interlocking did a fantastic job for my interlock and front entry steps. They were recommended to me by a neighbor on my street. Guys are honest and responded promptly to every question and call promptly. I highly recommend them.

This is the second time we called Joe and team back.. They did my front last year.. They did such an AWSOME job..They pay great attention to detail and helped me design to fit my budget.. Do not hesitate to call. My backyard and pool look amazing.

Amazing service! Quality work! The professionals at Canadian Pro Interlocking deliverd exactly as promised!
At the beginning of our estimate we almost lost focus because my wife and i couldnt decided on a stone texture, so we slept on it
for a while. I recicved a follow up call from Harris about a week latter to see if there were any issues or changes.
i explained that we were having trouble deciding on a stone and settling with our choice.
Harris understood this and told us this is normal and happens all the time,that made us feel alot better.
He gave us his honest opinion on what he thaught we should pick, showed us pictures and boom, we agreed.
so here comes the day of excitment, Joe, the companies owner and on site installer showed up with another guy
named Taras, Joes partner. Both of them were polite, easy going and up beat.
After some greetings and a bit of pleasentries , the work began.
so there were 5 guys on site once the work began, the workers were curtious, and they seemed to show the same care for their work
as harris , joe and taras.
Once everything was wrapped up and my project had been complted i felt pretty good about chosing this company.

You hear so many stories about bad things can happen so i wanted to share my experience.

Thank you again Canadian pro interlocking, I have your card and will share your contact with anyone who asks me.

Joe and taras have been a treat to work with. I really liked the design ideas by the sales manager harris.
Midway through i had some design changes, the changes were easily added into the project and i am overall very happy.
would recomend.

The team at canadian pro interlocking were very dedicated and efficient in their work, I would reccomend this company to all my friends and family.

I had a driveway extension, front porch and steps installed at my home. The work was very professional and the team had lots of knowledge to offer. I thank Joe and his team for improvements made to my home.

From start to finish the experience was pleasant and if I ever need more work done i will definitely be calling canadian pro interlocking again.

For starters, i want to say that my experience with this company was pleasent from beginning to end.

I called for a quote and was shedualed 3 days latter, when the date arrived the companies sales manager Harris arrived
on time and with a very easy going attitude. I believe Harris and the companies owner are related in some way, anyhow.

I put my faith into the comapny as i really liked harris, he explains everything in great detail and really made me and
my wife feel like we had a winner, after 5 estimates from different companies we pulled the trigger.

My neighbours had recently gotten their porch done in flag stone and i wanyted to do the same, but the company they chose turned
out to be very messy, the work was ok at best, and for the price they paid. No way.

So start day rolls around, i am met by Joe, Taras, and 2 other younger fellows. After a quick discussion and some paper work
taken care of the work began. I am a very picky person and i have to say i really like how these gentlmen handled themselves on
my property. I didnt have to ask them to stay off the grass, as their was no need to be there and i didnt want it dying while it
trys to grow, i was very pleased with that. At the end of the work day, everything explained to me in the morning had been
the way it was explained to me. I was told we would be at a certin point, and they got there, so pleased.
The next day they were back again at the same time, and once again the day went smooth.
the third day rolled around, that day was told to me to be completion day, and it was.
By the end of the day everything was cleaned up, there was no mess to complain about, the work looked fabulous and i have
already been recieving compliments from my neighbours, even though it has only been a few days. that makes me happy.

I have already handed out this companies contact to family, neighbours and friends.

After some saving i will have them back again , hopefully this year to give me some ideas to give me some space in my backyard,
where me and my family will be spending alot of time due to covid.

Thank you again Canadian Pro, it as a pleasure having you.

stay safe,

Jakub.

I would like to thank Joe and Taras for an excellent job.

I was a bit nervous at first but i was worry free by the end of the first day,this was my first experience with a contractor.
The work looks beautiful, thank you harris for the estimate!
everything is cleaned up to perfection. I am very please with this company and i highly recomend.

I want to keep this review brief and to the point. I will lay out the facts here supported by documentation, hundreds of text messages and unanswered phone calls and let you judge the professionalism, ethics and the quality of work of Canadian Pro Interlocking and Joe.
Something extremely important that I want to share before going into details is that Joe, the owner of the company will not finish the work unless you leave him a 5 star review. Since the payment structure is designed to be completely in his favor, you will have no choice but to meet his demands to simply finish the work. The quality of work is terrible and there is zero professionalism. In fact the entire interaction with Joe was hostile to the point where we just wanted it to end.
We signed a contract on May 13th, 2020 with Canadian Pro Interlocking. The scope was simply the front of the house minus the driveway and a side walkway. All the stone was ordered per Joe’s instructions. The total for the contract was $14,400 out of which we ordered the stone for $5,362 leaving $9,038 in labor plus additional material if needed which were to be paid for and ordered by Joe. The payments are designed so that Joe has more than 90% of his money within the first few visits. We paid $1355 (15%) when we signed the contract in cash. He then showed up 3 more times (May 25th, 28th and June 1st) to demolish our existing concrete staircase and prep the sidewalk for stones. He did all this very efficiently and as promised received 40% ($3615) of his payment. That was the last day we saw him until Oct 5th. Between June 1st and Oct 5th, I sent hundreds of messages and called many many times. The calls were never answered. The messages were answered after 2 or 3 days or weeks. There were promises of showing up next day, on the weekend, or next week that were never kept. He told me that he has 365 days to complete my job after telling me in writing that he will finish it before labor day. He threatened me with a lawsuit because of Covid and how I was pestering him to finish the job. We had a discussion about Covid in May while we were signing the contract outside and he told me that since they work outside, this is not going to be an issue at all. During this time, I had to put some makeshift stairs just for my family to get in and out of the house.
We finally had enough and told him that he either shows up or we will legal action. My wife even got in touch with one of the law firms in Kitchener to pursue the lawsuit. We were informed that he already has one active lawsuit against him, and another inquiry to start a lawsuit. We were shocked to say the least. He then showed up on Oct 5th and told us that he can finish the job but there will be no digging with the machine and we will have to get rid of the concrete ourself. In addition, we will have to pay for all the additional material such as bedding and polymeric sand. We had no choice but to continue with this because we were already out thousands of dollars at this time.
Once his guys were finished digging the sidewalk, he demanded the 40% per the contract. I pointed out that he hasn’t kept a single one of his promises, but he flat out told me to sue him. At this point, we let it go paid him and rented a bin from a disposal service out of our own pocket and ordered all the other material. He then continued to show up once every 2 to 3 weeks and finished the job on Dec 11th. Before finishing the job, he demanded that we leave him a 5 star review. We said no and told him to either finish it or we will leave a 1 star review.
The sidewalk has no grading and the water from the melted snow in Dec started piling up near our basement window. The corner and edge stones are already moving if you walk on them (we don’t, it’s winter). The front stones are not moving, but the stairs are completely different height making it very awkward to climb. The sand is everywhere because it never dried properly due to the snow that we got in Nov. We will now hire someone to fix the sidewalk and to find a solution for our stairs.
I would consider myself very fortunate if I can help even one person by writing this review. Please please please do your research, read the Ontario guidelines about dealing with contractors and hire a reputable company.