Moving my in laws into our 2 level hone from their bungalow required major renovations, it also required the installation of a stair lift.
After researching several vendors, we settled on Stannah, mainly due to their product reputation, but also due to our Advisor Christy Aikin!
Christy was extremely knowledgeable, professional, personable and empathetic and recommended the right equipment for our specific needs!
We have a curved staircase, which made our install a custom one right off the bat. My father in law has dementia, so the standard product with manual seat lever would not be suitable for him as he would consistently forget to use the lever to exit the chair and that could have resulted in bad things happening!!
Christy worked with us to educate us on our options both for the chair as well as where and how we installed the rails etc.
The entire experience was painless and efficient from our first meeting with Christy pre Covid, to our actual installation months later due to Covid!!
Our installation team were excellent. They showed up early, were knowledgeable and professional throughout the entire install which took only a couple of hours.
We are very happy with our decision to select Stannah and were fortunate to have Christy as our Advisor!! We would highly recommend Stannah to anyone who requires this type of equipment. Would also highly recommend asking for Christy as your Advisor!!
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- Company Response
A wonderful testament, thank you! We take safety very seriously and that extends beyond our product and into serving our customers amidst covid-19. Thank you for trusting Stannah with your business.