I have worked with Suzanne for over 4 years, during this time she has helped me fix my Combiboiler, Air conditioner and Balanced the air in my newer townhome. She is an excellent technician with superior knowledge of engineering. She will always approach issues by understanding the root cause of the problem and attempts to repair first by replacing parts or finding intelligent solutions.
My 4 year old combiboiler ( rented from Reliance) had a small leak, I obtained "assessments" from 5 local HVAC companies, their approach was to sell me a new unit, estimates ranged from $9,000 to $12,000 for a new unit, or a lease agreement (from reliance or enercare) that was three times the original contract. None of the companies made a proper assessment.
Instead, Suzanne was able to quickly identify problem, she replaced 4 rubber gaskgets and the boiler works perfectly fine with no leaks! I saved myself a huge expense, while saving the environment.
Above all Suzanne brings ethics to an industry that is in dire need of it. A true "Breath of Fresh Air" :)
- Approximate cost of services:
- $700.00
- Company Response
Thank you Lorena. I truly appreciate you.