Canadian closets plus

Closet & Storage Solutions
Toronto ON M9L 2X1
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85%

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Reviews by rating (past 12 months)
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Reviews for Canadian closets plus

Average customer rating:
9 10 (10 reviews)

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Josie Carpino
Josie Carpino
1 review Vaughan, ON
10/10

Custom Closet and Office space

I would like to thank Recelle your designer, the installers and office staff for a wonderful job done at the end of August 2021. Recelle was professional, informative, creative and patient. She helped us design and create a wonderful office space and custom made closet in one of our bedrooms. It is a space I will use and enjoy for many years to come. The installers were also professionals, hard working and willing to answer any of my questions during the installation. All of your employees are a credit to your Company. Thank you all! Josie Carpino

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D D.
D D.
2 reviews Toronto, ON
0/10

They over promised and completely under delivered

We provided a design created by another designer, and hired them to complete the build. Their design team assured me that it was a simple enough project for them, but it quickly became apparent that their production team was not able to deliver the quality that was promised.

After cancelling our first installation (the night before), they arrived three weeks later. More than half of the design had not actually been manufactured, and the pieces they did have ready had multiple areas of damage.

After two months of back and forth to have the damage fixed and the rest of the build completed (during which I constantly had to call for updates, rarely did they ever reach out to me to let me know of the progress) the new installation date was set.

Again, more issues, and a lot of time spent with the installation team to trouble shoot how to get the design we wanted because the manufacturing was still not done correctly.

In the end we have a unit that looks almost like we wanted, but we're well aware that we are still covering a number of issues with the items that we have on the unit itself.

The only reason we accepted the product "as is" is so that we could finally move on with our lives and stop worrying about it.

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Company Response

Thank you for taking the time to write this review. We take pride in providing outstanding service, and we’re saddened to see we missed the mark. Your detailed review will make us better, and we’ll work hard on improving our customer service in order to meet customers' expectations in the future. Thanks for sharing your experience with us.

Jean-Francois in Toronto
Jean-Francois in Toronto
0 reviews Toronto, ON
10/10

Super happy with the results

Great experience and great selection of finishes. The whole process was very easy and the whole team was great to work with (always on time, very responsive and courteous). My designer Jacquie was fantastic; very diligent and was patient throughout the design process. Couldn't be happier with the results.

1 of 1 people found this review helpful.
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Company Response

Thank you, Jean-Francois. It was a pleasure working with you.

Private User
Private User
0 reviews Toronto, ON
10/10

Great service and product

From the very beginning, everything was easy, efficient and professional. Their agent arrived at my place to take measurements and understand what I was looking for. He was able to use a program they have on an iPad and render the drawings right there and then which was an incredible advantage. No guess work on what it would look like, it was right in front of you.

After that dealing with their office for the final details was quick and easy over the phone. Installation was breeze and they cleaned up afterwards. Overall, I couldn't have asked for anything better. Do yourself a favour and use Canadian Closets Plus for your next project, you won't regret it.

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Company Response

Thank you so much for the amazing review, it's been a pleasure working with you.

Frank R.
Frank R.
6 reviews Toronto, ON
10/10

Basement Closet, Bookshelves, and some minor shelves

Had a closet completed, bookshelves and a couple of shelves installed in my renovated basement. I cannot speak highly enough for the service provided. All was delivered as promised and Theresa was a great help in getting this done. Would highly recommend

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Company Response

Thank you very much for the excellent review, we really appreciate the business.

Private User
Private User
Private User reviews Markham, ON
10/10

Walking inn closet

Excellent work. And the owner is super friendly. Definitely will use them again in the future.

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Company Response

Thank you so much for your business

Private User
Private User
Private User reviews Toronto, ON
10/10

Built in closets

Absolutely thrilled with my new built in closets. The customer service was exceptional, and I am very happy with the high quality design and the professionals who managed the installation. Would recommend this company without hesitation. Experience was easy and pleasant!

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Company Response

Thank you so much, we really appreciate the business

Private User
Private User
0 reviews Toronto, ON
10/10

Custom Closet

Great process from beginning to end. Excellent customer service and impeccable quality of custom closet!

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Company Response

Thank you, we really appreciate your business

Moe A.
Moe A.
0 reviews London, ON
10/10

closet

amazing closet. wife is super happy. delivered on time and installer was very professional. thank you.

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Company Response

We really appreciate your business

jay c.
jay c.
3 reviews Oakville, ON

First Review

10/10

Custom closet

Very much happy with my renovations. I’ve worked with different contractors at my home for different projects in the past, whom i would not call a second time. If you’re aiming for perfection, spend the money and do it right - be happy with your results choose Canadian Closet Plus for your new closet renovations and more! They did an excellent job what i had envisioned Canadian Closet Plus brought my dream closet to life. I am already looking forward to working with them again in more home renovations to come. Thank you!

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Company Response

Thank you for your business! We appreciate the kind words and are ecstatic that you are happy with your new closet.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian closets plus

Custom closets and closet organization system, and large showroom for you to choose your options and get inspiration for your dream closet. We work with state of the art materials to provide top of the line product to our customers.

Check out our Instagram: http://www.instagram.com/canadianclosetsplus

CATEGORIES
Closet & Storage Solutions
SERVICES
Custom closet installations, as well as closet organizational systems.
WEBSITE
https://www.canadianclosetsplus.com/
PAYMENT METHOD
Visa, Mastercard, Cheque
PROJECT MINIMUM
Projects of all sizes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.