Plumbing & Heating Heroes

Formerly Plumbing Heroes
Plumbing
Whitby ON L1N 1Z5
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Plumbing & Heating Heroes
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Reviews for Plumbing & Heating Heroes

Average customer rating:
9.8 10 (32 reviews)

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Corey in Toronto
Corey in Toronto
5 reviews North York, ON
10/10

Fantastic and affordable service!

We only had a minor sink issue but got same day service anyway, which was appreciated. Brendan was on time, very knowledgeable and incredibly courteous. To top it off, it probably was the most affordable plumbing company I've ever used. There's no doubt we will be using them again. Thank you very much for everything!

Approximate cost of services:
$100.00
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Private User
Private User
Private User reviews East York, ON
4/10

Wasted my time

I specifically asked whehter the company was familiar with heat pump/hybrid electric hot water tanks, and if they would install one. They technician arrived and was unfamiliar with the product and was not able to install. It was a waste of my time, and of theirs.

Approximate cost of services:
$1,500.00
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Raj
Raj
29 reviews York, ON
10/10

Quick efficient service

Our shower drain was clogged and the plastic snake I was using didn't resolve the issue. P&HH was quick to respond to my request for a quote on Homestars and three hours later the plumber had been to our home, resolved the problem and provided recommendations on how to prevent recurrence of the issue.

Wasn't cheap but the service was prompt and professional.

Approximate cost of services:
$380.00
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Company Response

Hi Raj,

Thank you so much for taking the time to share your positive experience with Plumbing and Heating Heroes! We are thrilled to hear that our team was able to promptly address and resolve the issue with your clogged shower drain.

At Plumbing and Heating Heroes, we prioritize providing efficient and professional service, and we are delighted to know that you found our response time quick and the plumber's work satisfactory. We understand the importance of not just fixing the immediate problem but also offering helpful recommendations to prevent future occurrences, and we're glad to hear that you appreciated the advice provided.

We understand that quality service comes at a cost, and while we strive to offer competitive pricing, we believe that the value of our prompt and professional service justifies the investment, thank you for acknowledging that.

Thank you once again for choosing Plumbing and Heating Heroes for your plumbing needs, and we look forward to serving you in the future. If you ever have any further questions or concerns, please don't hesitate to reach out.

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Plugged sanitary pipe.

Camilo was fantastic, very positive, and instilled confidence. Proposed the best solution for cost, construction impact and effectiveness. No joy in a sewer plug, but they made this as painless as possible.

Approximate cost of services:
$2,500.00
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Company Response

Hi,

We are delighted to receive your positive feedback and are thrilled to hear that Camilo provided you with a fantastic experience. It's wonderful to know that he demonstrated a positive attitude and instilled confidence throughout the process. We understand that dealing with sewer issues can be challenging, and we're pleased to hear that Camilo was able to propose the best solution for cost, construction impact, and effectiveness.

We genuinely appreciate your recognition of our efforts to make the experience as painless as possible. Our team at Plumbing & Heating Heroes is committed to providing excellent service while minimizing any inconvenience for our valued customers.

If you ever have any more plumbing needs or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is of the utmost importance to us, and we look forward to serving you again in the future.

Once again, thank you for choosing Plumbing & Heating Heroes.

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

Ron in Toronto
Ron in Toronto
1 review Scarborough, ON
10/10

Uncloged kitchen drain.

The service was effective, unitrusive, punctual and the cost was reasonable. Getting same day service was fantastic.

Approximate cost of services:
$450.00
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Company Response

Hi Ron,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our service met your expectations. It's wonderful to know that you found our team to be effective, unintrusive, and punctual. We understand the importance of timely service, and we're delighted that we could provide you with same-day service to meet your needs.

At Plumbing & Heating Heroes, we strive to deliver high-quality service at reasonable costs, and we're glad to hear that you found our pricing to be fair. Your satisfaction is our top priority, and your feedback is truly appreciated.

If you ever have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

Private User
Private User
Private User reviews Markham, ON
10/10

Clogged Kitchen Sink

Very personable, very helpful and excellent work done by Cameron. Would recommend highly! Great job!

Approximate cost of services:
$550.00
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Company Response

Hi,

We greatly appreciate your 10-star review for Plumbing and Heating Heroes and our technician, Cameron! Cameron takes pride in providing personable, helpful, and excellent service, and we're delighted that it showed in your experience. Your high recommendation means a lot to us, and we're here anytime you need our assistance.

Once again, thank you for choosing Plumbing & Heating Heroes. We look forward to serving you again in the future.

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

Mark
Mark
1 review Toronto, ON
10/10

Replacing water mixer on hwt

Great service by Camilo! He was right on time and he did a great job. Made some great suggestions and we're going to have him back to do some more work. I'm very satisfied with the work and the pricing. Thanks so much!

Approximate cost of services:
$350.00
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Company Response

Hi Mark,

Thank you for taking the time to share your positive experience with Plumbing & Heating Heroes! We greatly appreciate your kind words and feedback.

We're thrilled to hear that Camilo provided you with great service and that you're satisfied with the work he did. We always strive to offer valuable suggestions and top-notch service to our customers, and it's fantastic to see that it resonated with you.

We look forward to the opportunity to work with you again in the future and assist with any upcoming projects. If you have any questions or need further assistance, please don't hesitate to reach out.

Once again, thank you for choosing Plumbing & Heating Heroes. Your satisfaction is our priority, and we're delighted that you're pleased with the results!

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

Private User
Private User
Private User reviews Mississauga, ON
10/10

Blocked drain

Very happy with the service. They had a plumber at my house within a few hours of my call and he fixed the problem quickly.

Approximate cost of services:
$320.00
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Company Response

Dear valued customer,

Thank you for your positive feedback! We're delighted to hear that our team was able to address your drain issue promptly. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!

Best regards,

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Renovation

Truly heroes! The folks at Plumbing and Heating Heroes were thoughtful, professional, and fast. We love our new bathroom.

Approximate cost of services:
$18,000.00
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Company Response

Dear valued customer,

Thank you for sharing your positive experience with our team at Plumbing and Heating Heroes. We are delighted to hear that our team was able to provide you with a thoughtful, professional, and efficient service that met your expectations.

At Plumbing and Heating Heroes, we take pride in providing exceptional customer service, and we are thrilled to hear that you are satisfied with your new bathroom. It's always great to hear such positive feedback, and we appreciate your kind words.

Thank you for choosing us for your plumbing needs, and we hope to have the opportunity to serve you again in the future.

Best regards,

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Shower Leak

I had a leak in my top floor shower that went to the ceiling of the main floor bathroom. Camilo and Brenden were able to take care of everything. They were both very patient, friendly and professional. Camilo diagnosed the issue and fixed the leak while putting the drywall back behind the shower and the ceiling. Brenden finished by doing the sanding, plastering and painting.

When Brenden did the painting, he wanted to make sure that we were satisfied with the result. He took extra care and time to make sure that at the end we would be happy. Having someone being this considerate makes me feel very comfortable to trust that they will do a good job. I was also happy that there really wasn't any mess to clean up as both gentlemen left the areas they worked in very clean. They also respected the covid world we are in and wore masks and booties on their shoes.

One last person to call out is the receptionist who answers the phone. She was friendly and helpful whenever I had a question about scheduling or payment. This is my first time dealing with this company and it has been a great experience.

Approximate cost of services:
$2,800.00
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Company Response

Dear valued customer,

Thank you for taking the time to write such a wonderful review about your experience with our team at Plumbing & Heating Heroes. We are thrilled to hear that Camilo and Brenden were able to take care of your shower leak issue and that they provided you with excellent service.

We are proud to have a team of skilled and professional plumbers who take great care to diagnose and repair any plumbing problems while also ensuring that the surrounding areas are left clean and tidy. We appreciate your kind words regarding our team's work and their consideration towards COVID-19 protocols.

We are also delighted to hear that our receptionist was able to provide you with excellent customer service and answer any questions you had regarding scheduling and payment.

Thank you for choosing Plumbing & Heating Heroes for your plumbing needs, and we hope to have the opportunity to serve you again in the future.

Best regards,

Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbing & Heating Heroes

ABOUT US

1) 24/7 EMERGENCY SERVICE
At Plumbing and Heating Heroes, we understand that floods, clogs, backups and other types of home emergency do not wait to happen during business hours. That is why we are available 24 hours a day, 7 days a week. That means RIGHT NOW! Call us day, or night, and we will dispatch one of our knowledgeable and professional technicians to your doorstep immediately. For no additional fee!

2) WORKMANSHIP PARTS GUARANTEED
We take pride in our workmanship, so much so, that we guarantee that our work will last! We offer a one-year warranty on any plumbing service, parts supplied by us and a twenty-five year warranty on any underground work. Ask your Plumbing Heroes technician about which warranty services apply to you.

3) UPFRONT PRICING
We appreciate that hiring a plumber can be an big investment, especially during an unforeseen home emergency. That is why we like to keep our prices cost effective and affordable. Upon arrival to your home, we will diagnose any plumbing issue, come up with multiple options within your price range, and with your approval and consent begin work.

4) HONEST DIAGNOSIS
Valuing honesty within our company promotes openness, empowers each other and enables us to develop consistency in how we present the facts to our clients. At Plumbing Heroes, we provide honest diagnoses of any plumbing issues we may find. And offer candid solutions on how to solve those issues. In addition, all of our technicians obtain a cleared police background check and are thoroughly vetted.

5) CLEAN AND COVID-19 FRIENDLY
More necessary than ever, cleanliness has become of the utmost importance. At Plumbing Heroes, we strictly follow all guidelines suggested by the Canadian Government to help prevent the spread of the seasonal flu and Corona virus (COVID-19). Please be advised, that our technicians will arrive wearing masks to prevent the spread of microbes, wearing fresh boot covers to prevent tracking in any outdoor substances and ensure a safe distance from all members of your household. In addition, we will also provide you with an electronic copy of your invoice, in order to avoid any physical contact.

We're social here:
https://www.facebook.com/plumbingheroes.ca
https://www.instagram.com/plumbingheroes.ca/

CATEGORIES
Plumbing, Drain Services, and Drainage Contractors
SERVICES
Plumbing Emergency plumbing service Kitchen sink backed up right before an important family gathering? We understand the need for prompt, clean, and reliable service. Call us, and we will dispatch a technician to arrive within the hour. Weekend, midnight, holidays, we are always available to come to your rescue, at no additional charge. Plumbing repairs, replacements & installations We do it all. From leaky shower valve, faucet, toilet, and beyond. We will do our best to arrive, inspect, diagnose and troubleshoot your plumbing issues and provide you with a variety of solutions based on your price range. Sump pumps/sewage ejectors We often see sump pumps floods in the lowest part of a basement. This is especially common in the spring time. It is our job to help keep this area of your home dry and to prevent it from flooding again. Plumbing system maintenance At Plumbing Heroes, we live by the wise words of former NFL quarterback, Don McPherson “True prevention is not waiting for bad things to happen, it's preventing things from happening in the first place.” Allow us to keep your drains clean and clog free with our yearly maintenance membership package. & more Other services may include: water softeners, shut off valves, frozen pipes, leak detection, water heater, taps and sinks, clogged toilets, etc. Inquire today to find our more information about how we can come to your plumbing rescue. Drains Drain cleaning Have you found that your drain is functioning slower than normal for no reason? It is our job to arrive, inspect, and diagnose your drain issues. Clogged drains could be causes by a variety of factors: hair, grease, soap and other foreign objects can often create clogs that build up over time, making your drains slow. We advise against using any type of over the counter chemical drain remover. Instead, we recommend calling us immediately and having a professional resolve your drain issues. Sewer line repair & replacements Sewer blockages can be caused by grease buildup, broken, cracked, or collapsed pipes, or foreign objects. We will use our specialized equipment to thoroughly inspect your sewer line and determine the cause and location of the problem. We will also ensure the city is held responsible for their end of the sewer line, if applicable. Drain camera inspection A drain camera inspection is meant to detect all problems that your drainage and plumbing system might have. It can show if your drainage or plumbing pipes have leaks, cracks, clogs, etc. At Plumbing Heroes, we use state-of-the-art equipment that takes still images, as well as videos, that we can share with you, the home owner. Live! In real time! Which you choose to have emailed to you to share with others, including your insurance company. Backwater valves Every home owners worse nightmare... water begins to flow backwards, from the city's pipes and into yours, the flap on the backwater valve will close and stop the water from entering your home. We install backwater valves to automatically shut and prevent leakage out of the plumbing fixture if sewage from an obstructed public sewer backs up on your drain line. Hydro jetting Hydro Jetting is a non-invasive plumbing solution that clears pipes by removing blockages effectively. It involves the use of high-pressure water jets, which can remove debris, clogs, and grease buildup from the plumbing system. Think of it as a deep clean on your home's plumbing system. Many of our happy customers have chosen to have us hydro jet their home as a measure to restore their pipes quickly. Renovations Washrooms One of the biggest benefits of renovating your bathroom is that it will increase the resale value of your home. Homes with modern or renovated bathrooms tend to sell at a higher price than homes with dated bathrooms. A new bathroom not only allows you to enjoy your bathroom, but it also works as a great investment. Kitchens Actress Debi Mazar described the kitchen as "the heart of every home, for the most part. It evokes memories of your family history." Let us support you in the process of designing and/or updating the heart of your home. Plumbing Heroes can assist with upgrading your plumbing system to meet code, increasing your storage space, making your kitchen more functional to accommodate your family and much more. Basements Have you moved into a new build with an unfinished basement? Want to modernize your laundry room? Need more space for family living and storage? Whatever dreams you may have for your basement, Plumbing Heroes can help make them come true. Bedrooms From demolishing your bedroom walls to increase closet space, to adding an en-suite to your master bedroom, Plumbing Heroes has got you covered. We use state-of-the-art design program to measure out and calculate each square foot to best design the bedroom you want! & more Whether you want to address some long over due home improvements, upgrade an existing home interior, or make other investments in your property, Plumbing Heroes is here for you! No job is too big or too small for our team of experience professional. Give us a call today for all your home renovation needs.
SPECIALITIES
Emergency Services Provided Before and After Pictures of all projects provided
WEBSITE
https://plumbingandheatingheroes.ca/
PAYMENT METHOD
All major credit cards and debit cards
LICENSES
Ontario College of Trades for Plumbing
MEMBERSHIPS
Lifetime Elite Membership
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.