Watermark Plumbing Services Inc.

We have used Watermark Plumping Services on a number of occasions and they are consistently reliable, prompt and provide high quality service. The plumbers are always professional and very pleasant to deal with. We wont hesitate to use them again.

Brad from Watermark was excellent in reviewing the situation and coming up with a solution.

Super responsive turnaround from the Watermark team for a broken shower knob that wouldn't turn off!

We weren't a previous customer, but I follow the weekly informative posts of Watermark's Geoff Burke in my neighbourhood Facebook group, where he provides insightful knowledge and advice on managing your home's plumbing system. As soon as we were aware we had a problem, I knew I had to call Watermark to assist.

They responded to my message within a couple of hours and scheduled a same day visit. The team was able to fix the problem in short order, and spent the remaining time with us reviewing some other plumbing concerns. The guys were incredibly thorough and helpful on all fronts, providing clear explanations where needed. Sarah, who fielded my call at the office, was so friendly and efficient with the inquiry and booking process. She also requested pictures of the broken components to help determine what parts might be needed, so that these could be procured up front when the team came to our house, rather than them having to leave to buy them and come back a second time. This shows me that they really know what they're doing to maximize efficiencies of service, and really care about providing a great experience for their customers.

Thanks to the Watermark team my family can shower again!
We'll definitely be following up with them for additional work.

We had an undetected blockage in our main drain and the plumber from Watermark took the time to diagnose this (despite tricky camera work). He then went on to successfully remove the blockage. Very helpful and professional!

We've called on Geoff and his team a number of times for different plumbing issues. They are great to deal with, professional in every way. Highly recommended.

I think Watermark is so good that I recommended them to a friend, who used them and also thinks they are amazing. Highly recommend their services!! I first used Watermark Plumbing when another plumber broke the valve to my water intake coming into the house. Watermark set up the appointment with the city to turn off the water coming into the house so they could repair the valve. Everything went like clockwork!! The other plumber wanted me to set everything up with the city and then coordinate the visits. The next time, we had a toilet that wouldn't stop running - Watermark sent a plumber who had it fixed in no time. Finally, and the best, Watermark came to repair the primary shower because we were only getting lukewarm water out of the tap. The other plumber told me the part would be $600 alone never mind labour & then broke the valve. Watermark was able to find the part from the original supplier and determine that it was still covered under warranty. They repaired it right away and we are now back using that shower!! Geoff went above and beyond and I would not hesitate to recommend this company.

Finding a good, honest plumber can be luck of the draw. If you want a plumber who will arrive on time, keep their work to a minimum and leave the work area clean, this is the place!

A Watermark technician replaced a thermostatic mixing valve, which was sorely needed in our unit. He was quick and knowledgeable, and willing to perform other plumbing tasks needed on site.

The toilet valve has been malfunctioning and shower head was leaking. The guys that came in were efficient and courteous. They provided me with an overview of the general health of the piping systems, which I was not aware of before. I am now able to better budget and plan for future maintenance with the information they provided.

Showed up promptly and was pleasant to work with. Able to discuss and ensure I understand the scope of the work required.

They were installing a hybrid tank which I understood was not the norm for them. Turned out great! Was able to get a few other odd ball things looked at during the same visit.

Cost wise, not exactly the cheapest option out there but with their expertise you can feel assured that the plumbing services provided will be reliable for the long term.

Cheers!