I contacted the guys and, lucky for me, they came the same day. Done and cleaned by noon! Really super guys, good vibes from the start.. They explained what they were doing i.e. I needed a large tree trimmed from a patio planter; they cut only what was needed to get the weight off of it (they said too much trimming hurts the tree) and to improve air flow for windy days (so it's not a WALL to push over by the wind). I asked if the planter need more dirt and they said no as it could cause root rot. Then they told me to loosen up the extension cord around the tree for my lights as it chokes the tree. These guys were very knowledgeable....so glad I didn't get some random dude over with a ladder and a chainsaw. LOL. THANKS.