The Monitoring Center

Alarm Systems
Oakville ON L6H 5V1
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HomeStars
Alarm Systems
The Monitoring Center
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84%

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Reviews by rating (past 12 months)

Reviews for The Monitoring Center

Average customer rating:
9 10 (295 reviews)

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Harman in Oakville
Harman in Oakville
1 review Oakville, ON
10/10

Tmc alarm

Amazing service. Employees answered every question. Work was done at my house very quick and professionally. Would highly reccomend them to family and friends. Highly skilled and knowledgable. Amazing job!

Approximate cost of services:
$9.99
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Company Response

Thank you for your positive review Harman. Welcome on board :)

Peter in Georgetown
Peter in Georgetown
2 reviews Halton Hills, ON
10/10

Great service at the best price

Just got set up with new security company The Monitoring Center. Price 9.99/mth they have very friendly service and the best price on the market. They are a breath of fresh air finally a security company that has it all at affordable price.

Approximate cost of services:
$10.00
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Company Response

We aim to please...thank you!!

Private User
Private User
Private User reviews Toronto, ON
7/10

Accounting

The increase to a monthly charge of $12.99 for basic monitoring after 3 years, as a customer, is not clearly stated on the website under pricing of plans (try to find it). Also, the need to pay the full amount yearly, in advance, which is then non-refundable (only transferable-you lose the $$ if you cannot transfer to a new location) is not clearly stated on the website. Pleased with the service=just be aware of these items.

Approximate cost of services:
$12.99
1 of 1 people found this review helpful.
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Company Response

We do apologize if this caused you any inconvenience. Please be secure in the knowledge that you can also transfer these funds to a relative or friend or the new owner who purchases your home. It becomes like a store credit and even if you would like to gift or transfer these funds years from now...it is held on account in your name to disburse as you wish. Good luck in your new location and if I can be of any further assistance to you please contact me directly. Mirella, Sales Manager ... 1-866-247-4999 Ext 2235 or mirella@themonitoringcenter.com.

L B.
L B.
3 reviews Oakville, ON
10/10

Home monitoring

We have been customers of the Monitoring Center for the past few years and would highly recommend them for your home monitoring/security needs. They are efficient, reliable and incredibly personable not to mention reasonable priced.

Approximate cost of services:
$120.00
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Company Response

We appreciate your positive feedback and your business. Welcome on Board Lorraine. :)

Evan from Brampton
Evan from Brampton
2 reviews Brampton, ON
10/10

Alarm install

I just had my system set up and was pleasantly surprised!! The technician arrive early, explained what he would be doing, completed it in half the time, did a demo and asked if I had any questions. Well done!

Approximate cost of services:
$270.00
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Company Response

Thank you and welcome on board the $9.99 experience :)

villanb from Oakville
villanb from Oakville
1 review Calgary, AB
10/10

Home Alarm System

We had a major Alarm company before switching to TMC paid $35.00/month. I decided it was just too much money, so I asked around and a friend recommended TMC. I could not be happier. Our alarm works like a charm, we are now in our 4th year with TMC rates have never gone up. I have saved $1392.00 in the past four years. We just had a flood in our business and our alarm system is damaged. I'm going to call TMC to see what they can offer. I couldn't be happier with the service.

Approximate cost of services:
$9.99
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Company Response

TMC is here to please :). We sincerely thank you for your positive remarks and for your continued business.

sjiang0108 from Oakville
sjiang0108 from Oakville
1 review Toronto, ON
10/10

IP phone switch with The Monitoring Center

We have recently switched from land line to VOIP phone, and there were some connection issues with the alarm system. The customer service we received from tech support- Mark, was outstanding. He was very patient in guiding us through a step by step over the phone testing of all the monitoring sites in our house, and it took him several hours in a span of 2 days.
We are very happy with all the work he has done for us, and would highly recommend The Monitoring Center to our friends in the future.
- Sally

Approximate cost of services:
$0.00
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Company Response

We thank you for your positive feedback. Please rest assured that all representatives within our service department will always be happy to assist you. We appreciate your business.

Reza Borazjani from Oakville
Reza Borazjani from Oakville
1 review Vaughan, ON
10/10

Monitoring

The technician answered all of my questions professionally.
They came on time. It is very important.
They called after 24 hours to be sure we are satisfied.
Rate is reasonable in compare with other companies.

Approximate cost of services:
$9.99
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Company Response

Thank you for choosing TMC for your security needs Reza...we appreciate your business.

Jason Patrick from Mississauga
Jason Patrick from Mississauga
3 reviews Mississauga, ON
10/10

Home Security

After recently moving into our new home and seeing the "Home Monitoring" stickers in the windows, we decided to give them a call. From their call center, to their technicians, to their follow up call personnel, everyone was a pleasure to deal with.

Our initial phone call answered the questions we had, so we went and booked the technician's visit. He arrived on time, was polite and extremely helpful. He tested the system and gave us instructions on how to use it. We were "live" in no time!

I would recommend these guys to all my friends and family. A+

Approximate cost of services:
$9.99
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your positive feedback Jason. It was purely our pleasure to service your needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Monitoring Center

Welcome to The Monitoring Center. We offer Affordable . . . Dependable . . . Full Service Alarm Monitoring 24/ 7 starting at ONLY $9. 99/ month. . . 6 Month FREE Sign Up Bonus. ULC Listed and CSAA 5 Diamond Rated Alarm Monitoring Facility. We provide new installations, system ...
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