Reliance Home Comfort

I just had Joe from FlanAir come into my home to fix my AC that was not cooling. His service was excellent, quickly realized what the problem was and took the necessary steps to repair it. Very friendly and knowledgeable! Will definitely recommend his services!

I called Reliance to investigate the smell of gas at my water heater. Seems the vent pipe installed originally (now out of code) had failed and the water heater was red tagged. We needed the new code-approved vent pipe installed. When Reliance came to my home they also noticed the furnace vent pipe (also now out of code) was compromised, red-flagged that and explained that venting also needed replacement. All at my cost. We discussed the condition of my furnace, A/C, and water heater and a price was agreed upon to replace all three with new venting (all are 13 years old). Not what I originally had in mind! Thankfully, the cost will all be deferred for one year and I will not be charged for the venting or the new water heater (thanks, Mario!). Kory, Rob, and Ryan were professional, courteous, and expedient. Kory was extremely knowledgeable, very skilled, and explained everything to my complete satisfaction. The deferred payment plan allows my fiancé and I to afford a completely new system while paying for our wedding that is coming up in the next few months. I highly recommend Reliance and their sub-contractors. I look forward to a long and healthy relationship.
Thanks guys!
Scott.

We met with your salesman John Bielas I.D.# 5209 and were very impressed with his product knowledge and sales skills. He pursuaded us to purchase a new furnace,air conditioner and tankless water heater.

Wally, a service rep. came to do a yearly maintenance on our furnace and air conditioner. He was prompt. congenial and very knowledgable.His work was timely and efficient He was able to answer questions that we had regarding our equipment.

Last Saturday I called Reliance to report a problem with my water heater. Within 10 minutes a technician appeared; ten minutes later he determined that a new water heater was required and immediately set-up an installation appointment for the following Monday.

At exactly the appointed hour an installation technician, Daryl, arrived. He quickly got about his work: he made recommendations as to the type of tanks available and thoroughly explained the advantages and disadvantages of each; he removed the old tank; installed the new one; cleaned up any mess that was made and was out the door within the hour.

A completely satisfactory experience.

The Employee #0985 was on time and showed up even though we did not answer his call that showed (Private Number) We figured it was another telemarketer. He came in and rolled out a carpet to protect our stairs. Inspected the defective tanks and confirmed our findings. Then Quickly disconnected plumbing and gas connections as though he had been doing this for 20 years. But he looked about 23. Then had the old hot water tank out and new one in in no time. Hooked everything up soldered new pluming in like a wiz. And did a soap solution test on the gas hook up without having to be asked. Very professional.

I called Reliance as I had no hot water. The contractor, seasons Change Mechanical called me within a few minutes and a technician was promptly at my door a couple of hours later. Seasons Change Mechanical explained the problem and fixed it promptly. I'm so glad I rent from Reliance and they have people like Seasons Change Mechanical to do their work. Thanx guys for the A1 service!

Our rental tank stopped working yesterday afternoon and I called up Reliance to schedule a repair. Rock, the service technician, was very friendly, fast and efficient and he quickly diagnosed and repaired the problem. Great service!

I would like to comment on the professionalism and knowledge that Andrew Power displayed while he was at our house. he made us feel very comfortable in dealing with him And Reliance. I would definitely recommend him to my family and friends and I thank Reliance for sending over such a great young man

Joe from Flan Air came to repair our broken AC's compressor unit. Flan Air is subcontracted by Reliance for this kind of work. The capacitor and fan motor needed to be replaced. Joe was very professional, knowledgeable and honest. He even came earlier than expected (on a Sunday) to replace the motor. It was greatly appreciated since the weather was starting to get warmer and the AC would be needed. I would definitely recommend this company to everyone!