Reviews

0/10

Our bin wasn't delivered when requested and we had to follow-up several times. When the bin finally arrived it was the wrong size (larger and more expensive) but we had to proceed anyway because our project was running late. They didn't pick-up the bin when requested, which lead to it sitting on our lawn for a few more days. During this time, we caught people illegally dumping in our bin and this added weight to the bin that was not ours (i.e cost more). It was extremely frustrating. Two months after the bin was picked up and paid in full, our credit card was charged for additional costs. We did not receive any invoice or notification of these charges - I simply found it when checking my credit card transactions. Blue Environmental stated that the charges were for additional weight, but had they delivered the proper size bin and picked it up when requested this would not have been an issue. Also, why were these being charged months after the service was rendered and paid already? We argued and eventually received a credit but it was very upsetting. It was just a terribly frustrating experience and we would not recommend them to anyone. In addition, their customer service was rude and treated us as if we were an annoyance.

2 of 2 people found this review helpful.
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First Review

10/10

We ordered a small custom laminate countertop for a laundry room. They had a good selection of laminates and were helpful. The order was ready within the timeframe stated and we were happy with the product. It was actually nicer than we anticipated, so we were quite satisified.

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10/10

Astron had a mid-range estimate, but ended up throwing in many items for free, which made them the best bang for the buck - and made me a very happy customer! The guys worked very steadily to get the job done and cleaned up impecabbly afterwards. On top of that all, they are part of an ESA program so they won't do any work that's not compliant. Some electricians quoted for alot of extra work that wasn't required. Because of Astron's participation in the ESA program, we felt more confident that they weren't taking advantage of us. And, we got the certificate almost immediately.

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