Reviews

10/10

We live in an old home is an established neighbourhood with neighbours close together, and limited possibilities for a place to install a heat pump. Justin, Steve and the owner (George) all attended on site to come up with a solution when all realized the constraints involved. Justin, the sales person, remained involved throughout, and Steve, the installer, was very knowledgeable and he and his partner got the job done on time, and left the work area clean and tidy. I would highly recommend Spring Home.

Approximate cost of services:
$20,000.00
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Company Response

Hi Alyson, Thank you so much for taking the time to share your positive experience with Spring Home Heating and Cooling. We greatly appreciate your kind words and are thrilled to hear that you are satisfied with our service. It was indeed a challenging installation, but our dedicated team, including myself (Justin), installation team, and owner, worked collaboratively to ensure that we found the best solution for your needs. At Spring Home, we understand the importance of a well-functioning HVAC system, and we are committed to delivering excellence from the initial consultation to the final installation. We are grateful for your recommendation, and we take pride in knowing that our efforts have made a positive impact on your comfort and satisfaction. If you ever have any questions or need further assistance, please do not hesitate to reach out. We are all here to support you. Thank you again for choosing and trusting Spring Home Heating and Cooling. We look forward to serving you for many years to come. Warm regards, Justin

10/10

Phil and his colleague did a great job. They were here on time, were courteous and most importantly, the windows look great - both inside and outside. They were very efficient and I will most definitely use them again next year.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Alyson, it was our pleasure!
See you next year!
-Philip

10/10

DrainWorks initially dealt with our main sewage line 7 years ago. They cleaned it out (did not replace) but did warn us that tree roots would likely again cause future problems. This week we had a problem. We called Drainworks at the end of the day, and they arrived an hour later. They already had the history, and knew where the traps were located in our yard. 30 minutes later we were up and running, for less than we were quoted on the phone, as they were able to do the work from an easier location outdoors. This plumber (Matt) was as personable and professional as the first fellow we met 7years ago. Would highly recommend them.

Approximate cost of services:
$185.00
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Company Response

**Thanks Alyson** We are very grateful for the review and thank you for taking the time to share this experience. It is rewarding to know that on both occasions you were happy with the quick, personable and professional service you received. Thank you for your patronage; we do look forward to being your plumbing and drain service providers should you require assistance again in the future.