Reviews

10/10

Darryl came by the next morning and provided a reasonable quote. Someone like him is hard to come by. Friendly, professional, competitive rates, thorough and clean work!

Approximate cost of services:
$400.00
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Company Response

Taline,
It was an absolute pleasure working together with you on the projects that needed doing. You were incredibly hospitable and great to work with! Thank you for taking the time and the great review!

10/10

Our 20 year old 1-stage furnace wasn't increasing in heat, so we had an inspection with Claudio. He was able to get Sandip to come to our house within 2 hours to go over our choices. Sandip was very knowledgeable, professional and pleasant. We went with the Amana 2-stage variable DC model and it was installed within 3.5 hours the very next day by Mike. He, too, was professional and mats were laid out as to not dirty the floors. We're very impressed with this company's staff, customer service and expertise. I should mention this was all during the coldest winter in 57 years!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your review Taline. I'm happy to hear how quickly Claudio, Sandip, and Mike were able to help you replace your furnace. We always try our best to give the best service possible and I'm glad to hear how happy you are with our team. We are committed to making sure you are happy whether it's the coldest, or hottest day of the year. We look forward to keeping you happy for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

10/10

This is the first time I've used a cleaning company and I'm thrilled. I have 2 kids under 4 and a husband :P At the end of the day I feel like I can't catch up. I also have dust allergies and asthma. It took 2 ladies 4 hours to clean my 2,000 sq ft house and it looks spotless! I will definitely be using them for regular service when I go back to work.

Approximate cost of services:
$270.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It's great to hear that you are enjoying your dust free home and have time for family instead of chores that pile up over time, our crews enjoy their work and are always here when you need them.

6/10

The service on the phone was great and a rep was quick to come for a quote (Tony). The job was done quickly and I like that you can check the status online. However, the spacing between the slats was way off on many sections of the fence and correspondence via email was poor. I had a few questions and concerns that weren't being answered and the job didn't actually finish for 2 months because I was still waiting for the problems to be fixed. I also feel it was the rep's job to let me know that I may want to consider leveling my ground prior to the fence being built. I now have it gradually decreasing in height with the exception of one section that levels off.

Approximate cost of services:
$2,600.00
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Company Response

Thank you for your review Taline, we always try to improve our customer service. Some common concerns that we encounter in our industry, do need special consideration, and we need to adjust our installation methods, such as stepping the fence down to accommodate the natural and necessary sloping for water drainage. I'm glad that we were able to meet again and resolve any minor issues. Customer satisfaction is our main concern.