Reviews

10/10

We called Atlas care today as we had an issue with our AC unit turning on and off. Right off the bat, we received amazing service from the service coordinator, Claire, the after hours coordinator, and ultimately, our service tech, Steve. Everyone we encountered for this service was impeccable! Steve answered our after service call within 15 minutes of our call. He came to our home within the time he said (within the hour). He identified the problem and fixed in. We were very impressed with Atlas today and the impeccable service on what of the hotter days of the year. 5/5 star rating all around!

Approximate cost of services:
$0.00
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Company Response

Hi Sandy. WOW! What an exceptional review of AtlasCare and our team members. Our promise to our customers is that AtlasCare will always be there when you need us, 24/7 - 365 days a year. In this prolonged period of intense heat and humidity, no one should be without cooling. Many of our customers have joined our monthly membership plan to receive several great benefits which it comes with. Front-of-the-line service is just one of the offerings. At AtlasCare, we want to ensure your HVAC and plumbing equipment is always operating safely and efficiently.

10/10

I have never posted anything in a comment section....EVER, but I had to write a review today. Aubrey saved the day! Our fridge was making a constant clicking noise and had stopped cooling. Being a stay at home mom (making all my kid's meals), I was desperate to get this fixed. We called around to a few places, but nobody could come today. I left a message with Aubrey and he called me back within 20 minutes. He was on the road to another job, but said that a broken down fridge was a priority!!!! He said he would be at my place within 30 minutes and turned around! Now that is service! Aubrey is a professional and honest man. He knew exactly what the issue was and was neat and tidy while working. He got the job done within an hour and our fridge is back up and running! Thanks so much for your efficient, professional, and friendly work! Look no further, Aubrey is your guy!

Approximate cost of services:
$350.00
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