Nigel efficiently responded to my call for a quote for a new furnace and within hours I had a couple of options to consider. We quickly decided which to opt for. When Kris and his crew arrived they immediately organized their work in a systematic manner, making sure our floors were protected by their cover sheets. As the work progressed, Kris kept me informed about what they were doing and why. The existing furnace was soon dismantled with all of the parts neatly being removed outside. The new furnace was quickly installed as was the new thermostat so that the house was being warmed again in a very timely manner. The crew's workmanship was extremely neat - a sign they had high standards and showed they cared about their work and their customer. This is the second time we employed Button's Heating, both times affording us excellent outcomes with a high level of satisfaction. I recommend this company without reservation.