Reviews

10/10

Air conditioner would function in recent hot spell. Thermocool to the rescue. Technician quickly found the drain tray full of water and a blocked drain back up that triggered the safety shutoff to prevent a flood. Very satisfied with quick response time, communication, and action that followed. Technician was prompt, worked quickly, and clean up was a priority. Very satisfied with the Thermocool team.

Approximate cost of services:
$265.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

10/10

Had issue with Thermostat not communicating with heat pump. Took a bit, but figured out there was a safety that had been triggered with a blocked drain. Problem was sorted and cant say enough about the first class customer service displayed by both the on site staff, Mario at the management end, and Melissa in the billing area. Thank you Thermo Cool Mechanical.

Approximate cost of services:
$400.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

10/10

A big thanks to Steve, who was prompt, tidy and solved our issues just a few hours after I called. You never know exactly what your getting when you reach out, but I used his previous reviews as a barometer. I was very happy and highly recommend.

Approximate cost of services:
$325.00
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Company Response

thank you Rick and it was a pleasure meeting you.
Much appreciated thank you for your business and have a great day!!!

10/10

Found Paul from a recommendation in our building. Reached out and heard back from him within 30 minutes, and sorted out a repair visit shortly . 2 X Softclose hinges needed replacement. Arrived at the promised time..worked quickly and cleanly. Problem solved. Also offered advice on kitchen cupboard hinges, and quote coming shortly. Would definitely recommend

Approximate cost of services:
$265.00
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Company Response

Thanks for the review

8/10

Special Thanks to George Moutoulas who was informative and thorough as we discussed the Electrolux appliances I purchased. Delivered as expected. On time and no surprises. The best kind of transaction!

Approximate cost of services:
$2,500.00
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10/10

Not a large job, but Sean was immediately agreeable and interested. We discussed the requirement during off hours, and he was quick to respond with suggestions. When I added to the scope of the work, he sourced out the proper equipment, and confirmed he would acquire it Helpful, timely, professional and NEAT. Could not be happier! PHONE CARTER ELECTRICAL. Do yourself a favour!

Approximate cost of services:
$1.00
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10/10

After changing some Kitchen Light Fixtures I attempted to repair the electricians holes left in the wall and on the ceiling. Bad Mistake. Scott came in to smooth out my errors and bring both the wall and the ceiling back to their original state. On Time, Quick Worker, Excellent Cleanup. We had worked with Scott 7 months ago when he wallpapered our bathrooms. Another first class experience! Highly Recommend!

Approximate cost of services:
$75.00
2 of 2 people found this review helpful.
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Company Response

Hey Rick, thanks for the excellent review, great of you to take the time! Always a pleasure. Hope you continue to have holes cut in your walls so I can come and repair them
:)
Scott

10/10

Highly recommend Dan. Quick response to my inquiry. He was prompt for all appointments and deadlines set. Super clean installation and follow up. Could not be happier without new sliding cupboards!

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Scott quickly arranged for a site visit to assess the job, followed up with a detailed quote and offered some suggested dates for the project. After the booking, he was prompt, worked quickly and efficiently, and followed up 2 days after completion to make the touch ups needed to perfect the job. Highly recommend! You won't be disappointed.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thanks Rick for the wonderful review, I really appreciate it! Best of luck to you both in your beautiful new home.

10/10

I have enjoyed working with GJ MacRae on two occasions in the last 4 years. In each situation I have found staff to be attentive to customers wishes, while providing expertise and solid workmanship. I have no issues in recommending this company to any who inquire. Best Regards, Rick

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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Company Response

Good Morning Rick:

Thank you so much for taking the time to write this review. Your support is very much appreciated.

Noreen
G J MacRae Foundation Repair
www.wetbasements.com