Reviews

10/10

About two years ago I had another insulation company add insulation to my attic in an attempt to address a cold second floor. Last winter I noticed water dripping from the ceiling, I thought I had a leak in the roof but on further investigation, it turned out to be condensation freezing, then melting in the attic. Seems the other company didn’t install enough baffles (hardly any) to allow for air flow. Rather than try and get the old company to fix I called Eco Comfort. Patrick from Eco Comfort was quick to respond and provide an estimate. Before committing to the estimate I had a number of questions which Patrick was happy to address to my satisfaction. On the day of install, the 3 person crew showed up on time. The crew was courteous and handled themselves professionally. They quickly got to work, protecting the work areas with drop cloths. For my install, they had to treat for mold caused by the condensation, install all new baffling and a top up the insulation. Looking at the work from the hatch, it was a remarkable difference, the mold was gone, the wood looked new, and I had proper baffles on every truss that would accommodate. They had topped off my old insulation with an even layer of cellulose and cleaned up when completed. I’ll have to check this winter to if my condensation is completely addressed, but based on what I’ve seen I don’t think it will be an issue. If I’ve learned anything from this, it’s that when dealing with your attic it more than just the amount of insulation the company installs, air flow is just as important in keeping your attic dry and your house warm. Its best to deal with a company that understands this…you truly get what you pay for.

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Company Response

Thank you so much for your detailed review! At EcoComfort, we pride ourselves on being a one-stop shop for all your attic needs - proper ventilation is just one of many components to maintaining a happy attic, and we offer them all. We're so happy to hear about your positive experience with our company, thanks again!

10/10

Excellent experience with Len and Adam. Len was very helpful determining hardware needs without adding any pre-sales pressure. Len made himself available for any questions/concerns and continued to follow up with me after the install to ensure I was 100% satisfied with the results. Adam, who performed the install, was great, he was also open to answer all of my questions during the install, was very personable and most importantly was excellent at his job. He truly takes pride in making sure the job is done correctly and you can see it in his workmanship. I will definitely recommend Temp-A-Sure to family and friends and will have them back when it is time to replace my air conditioner.

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Company Response

Thanks for the amazing feedback!!
Thank you for your business and trust with such a large investment. We know you will be extremely happy with your decision. Enjoy your new appliances and please reach out if anything arises.
Have a fantastic summer!!
Len Minuk

10/10

Called to request a next day service appointment for my parent's furnace. Spoke with Sam and he arrived the next day as scheduled. Very professional, knowledgeable and meticulous in diagnosing the issue. My parent's furnace is now back up and running at their desired temperature without 'short cycling' on what has been one of the coldest weeks this winter... Would definitely call him again for any further issues and also highly recommend.

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Company Response

Thanks a million for this amazing review!

10/10

I delayed writing the review as the install was in December 2015 and I wanted to ensure that the gutters were properly tested prior to giving my recommendation. To start, I’ve had a number of installers at my home for various projects, including a not so smooth roof replacement just prior to calling Century Aluminum for eavestroughs, so I was a little apprehensive of what I might be getting into. As it turns out I had nothing to worry about. Through my first contact with Gary and Dorian, all the way through quote, install and a few minor changes, Century was professional, courteous and responsive. I had a number of quotes and found Century to be competitive. The install (large fully detached house) was done over 2 half days (afternoon and next morning) while I was at work. The worksite was always kept clean and the end results were fantastic. They took into consideration my requests for respect my neighbor's property, to the point that my neighbors actually came by to mention how professional they were. After 6 months I can say the work they have done has stood up and I no longer have any issue with standing water or overflow. Absolutely would recommend for eavestrough and downpipes.

1 of 1 people found this review helpful.
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Company Response

Hello, thank you so much for giving such a detailed overview of your experience with Century Aluminum. We are super thrilled that you are impressed with the whole process: communication, installation, clean up job and overall attention to detail. We appreciate your business and if you need anything in the future please do not hesitate to contact us. Best regards, Century Aluminum team.