Reviews

10/10

Really love the Silhouettes installed for my entire house. Thank you Michael and your team for doing such a great job! We were impressed by the nice product, fair quotation and professional opinion when Michael visited us at the first time. During the entire process, Michael was easy going, quite flexible to accommodate our time. His team also provided us a nice, quick, and clean job. Everything is awesome!

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Rena for your really nice review. We really appreciate you telling others about the great experience you had. We are so happy that you love your new sheer shades. Enjoy!

10/10

All the installation was just completed 2 days ago. Overall it was good experience! After doing tons of researches, we decided to choose Clera, and we are happy with our choice. Area Manager, Vito, is patient, professional and very helpful. His valuable suggestions were highly appreciated. It took more than 3 months (a bit longer than my expectation) from order to completing the installation. We paid the deposit end of April, we got the notice that the windows are ready in mid-July, but the installers are too busy to come until August 1st. During the installation, one big curved window was found made wrong. Then it took several weeks to remake it. The installation was finally completed on Sep 5th. Installation was great. Drew and his team showed on time everyday as they said, they are polite and professional, really good to have Drew's team doing all the installation. However, dust and noise cannot be avoided. They did clean up everyday before they left, but if you have pretty high standard of cleanness as mine, you might have to do clean up again. The windows look so beautiful. The crank and slide all operate smoothly. The workmanship of Drew and his team is great. Thank you Vito and Drew for your great work!

Approximate cost of services:
$35,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Dear Rena, we are delighted that you have chosen Clera for your home renovation. We take great pride in providing our customers with high performance products.